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The Palace of the Lost City

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The Palace of the Lost City
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1,661 Reviews from our TripAdvisor Community

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Showing 1,237: English reviews
Saint Louis, Missouri
Reviewed 28 May 2015

This hotel is amazing. The staff are friendly, the rooms superb and the breakfast buffet is beyond words amazing. The gardens and pools are also spectacular. Close to Pilansberg too - amazing game park. Go there, treat yourself.

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Thank TonySt999
Reviewed 27 May 2015

Amazing Hotell, Specially at night the view of sun city is 2 good. Rooms are very spacious and excellent. Total Maharaja Feels when you stay here. Very big Hotel, and the top floor view is amazing. good staff.

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Thank Pankit M
Johannesburg, South Africa
Reviewed 27 May 2015 via mobile

This place is South Africa's hidden palace indeed. We live in the country and try to make a point of visiting this as often as we can. Stunning facade and reception area. Reminds you how "wild" this place is 😉 everything from the rooms to breakfast is amazing and foreign travelers will definitely have a great time with all amenities....

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Thank ziikara
Johannesburg, South Africa
Reviewed 27 May 2015

Very friendly,polite and excellent service from check in to check out. I have stayed in many hotels and most of the staff think that they are doing you a favor their service is just pathetic. The staff at the Palace is unbelievably helpful and polite.

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Thank sharonraman
Kempton Park, South Africa
Reviewed 20 May 2015

A Beautiful hotel with a beautiful setting. Inside Pilansberg. Five star luxury. The rooms are nice, spacious and comfortable. The staff is very helpful. Breakfast was great. A must see for anyone visiting Africa.

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3Thank Eeyore707
Johannesburg, South Africa
Reviewed 20 May 2015 via mobile

We recently stayed at The Palace for a weekend as we were participating in the inaugural Sun City half ironman event. The first noticeable thing is the friendliness of the staff. They were exceptional, from the doorman to the restaurant staff to the cleaning staff. The room (standard ) was large and well furnished. We had a lovely view over...

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Thank 862mandyh
Reviewed 20 May 2015 via mobile

My experience of hotels is limited to South Africa and a few visits to America, however I can't imagine a better hotel than the Palace. I think the best part of our stay at the hotel was the staff and the service they offer. Alway available and extremely helpful. We only ever had breakfast at the hotel as it was...

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Thank Grantken83
Mumbai (Bombay), India
Reviewed 20 May 2015

Stayed for 2 nights at the palace n loved every moment at d hotel as well at d sun city. the rooms r quite spacious. the hotel staff were very helpful n caring .breakfast was good with variety of choices. would surely come again.

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Thank jimit63
Paris
Reviewed 19 May 2015 via mobile

We stayed at the Palace for a weekend, coming from Johannesburg. We had two beautiful connecting rooms, very spacious and impeccably equipped. Service was extremely attentive and very friendly to the kids, who loved the atmosphere of the hotel, its "adventurous" and exotic flavor. We also liked the flamboyant decor, which is obviously over-the-top, but not tacky. The architecture is...

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Thank Sylvain B
Dublin
Reviewed 10 May 2015 via mobile

This was my third weekend this year and every time feels like the first time. Staff were very helpful and caring as always. There was complimentary fruit and wine in the room. Breakfast was as good as always with plenty of choice. The weather was good for late April and spent a lot of time at the Pool. There were...

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2Thank DH2

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Palace of the Lost City hotel in South Africa lavishes its guests with 5-star service. From the distinctive grandeur of the African Suite to the King Suite with its unforgettable maple paneling, delicately coloured ceilings and stunning views over the Lost City. Each room of this Sun City resort offers royal hospitality situated close to the Valley of the Waves and a short drive away from Johannesburg. ... more   less 

Additional Information about The Palace of the Lost City

Address: Sun City Resort off the R556, Sun City 0316, South Africa
Region: South Africa > North-West Province > Sun City
Price Range: $329 - $609 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palace of the Lost City 5*
Number of rooms: 335
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Also Known As:
The Palace Of The Lost City Hotel Sun City
The Palace Of Lost City
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Questions & Answers

Here's what travellers have asked, with answers from The Palace of the Lost City staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I took three pool view rooms for our group. Quite a good choice and nice view. Also has a mini balcony which was nice.”
 of 5 bubbles Charlie00001, 16 Jan 2017 | Read review
“Superior Suite overlooking the pool”
 of 5 bubbles 840alanp, 11 Jan 2017 | Read review
“Ground rooms might expose you to visitors walking past.”
 of 5 bubbles wernerd983, 9 Jan 2017 | Read review
“Avoid until under new management”
  • Door handle fell off last century by the looks of it
 of 5 bubbles tfds84, 8 Jan 2017 | Read review
“5th floor overlooking pool”
 of 5 bubbles Geordiejock2014, 6 Jan 2017 | Read review
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