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The Palace of the Lost City

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Room & Suite (647)
Dining (278)
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Overview
  • Excellent64%
  • Very good19%
  • Average9%
  • Poor4%
  • Terrible4%
Travellers talk about
“lost city”(263 reviews)
“crystal court”(73 reviews)
“tusk bar”(55 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Reviews (2,181)
There are newer reviews for The Palace of the Lost City
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917
335
181
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76
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All reviewslost citycrystal courttusk barthe grillhigh teaoysterssushiover the topsouth africaamazing hotelother hotelsout of this worldbreakfast buffettreated like royaltywave poolwater parkmain restaurant
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541 - 545 of 1,606 reviews
Reviewed 17 July 2016

Greeted by the beating of drums you are welcomed to your piece of luxury in Africa. Grand and opulent in many regards with great service levels and eager to please staff. Stayed with Grandpa and our 2 kids who loved the heated pool in winter....More

Thank Solomon E
Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 3 August 2016

Dear Solomon E thank you for your review. We have taken note of your comment regarding the rooms. I am glad to report we will be refurbishing soon. Warm regards

Reviewed 15 July 2016 via mobile

My husband and our two children,9 and 11 years have just spent two weeks at this hotel.From the moment we arrived to the moment we left we ere treated like royalty. We stayed in one of the 6 suites the hotel has to offer, which...More

Thank Claire s
Reviewed 14 July 2016 via mobile

We have been to Sun City a few times and thought we would spoil ourselves by stsying at the Palace. Allthough the dimensions are impressive our room rent worn out with very little attention to detail. Cigarette buts lying outside the balcony with plastic knives...More

2  Thank Conrad Vanderbe... V
Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 3 August 2016

Dear Conrad Vanderbe... V We are sorry to see that you did not fully enjoy your stay with us, and have taken note of all your observations. I am positive you will see improvement when you come back to the hotel , as a result...More

Reviewed 13 July 2016 via mobile

We stayed for three nights at this hotel with our two daughters that are 8 and 9 years old. We have been treated with the outmost respect and hospitality for the duration of the stay. The breakfast is spectacular, the high tea is suitably opulent...More

3  Thank trinevos
Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 3 August 2016

Dear trinevos thank you for your fantastic review of the hotel. It will be our pleasure welcoming you and your family back to the hotel!! Kind regards

Reviewed 13 July 2016 via mobile

Everything about our stay was classy. From the compliments airport pickup, to the many rides around the resort , to the unbelievable breakfast spread , to the great staff service throughout. Staff were most attentive and every wish and whim was catered to. There is...More

2  Thank morris k
Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 3 August 2016

Dear morris k your " Great Stay" review is highly appreciated. Kind regards

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Hot Tub
Golf Course
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$286 - US$602 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$286 - US$602 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (2746)
Room & Suite (647)
Dining (278)
Pool & Beach (238)
Amenities (34)
Family and Play Areas (23)
Business Centre & Event Rooms (6)
Questions & Answers
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AJ92011
27 February 2018|
AnswerShow all 6 answers
Response from sunint | Property representative |
Good Day, There are many activities just off the Sun City Resort property. You may follow the below link to view these activities: Sun City Safari Tours Apart from what is view able on line, the facilities around the... More
0
Votes
AJ92011
20 February 2018|
AnswerShow all 3 answers
Response from sunint | Property representative |
Good Day, There is no age restriction. Regards, Sun Share
0
Votes
Zoe K
11 February 2018|
AnswerShow all 7 answers
Response from Chui Yee C | Reviewed this property |
I followed the tour and needed to wake up to Safari in the early morning because of the weather. In the early morning, temperature is cool. It is suitable for animals to eat and walk around. Otherwise, animals would hide in... More
1
Vote
Room Tips
"Get a room reservation or you won't get in!"
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"All rooms are good. I liked the room with garden view. Was nice and quiet."
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"Rooms looking over the pool, run at a high premium."
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"all rooms are good, but keep your patio doors shut or the monkeys will come in"
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