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Enchanted Guest House

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Traveller (41)
Room & Suite (27)
Pool & Beach (14)
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Overview
  • Excellent42%
  • Very good29%
  • Average9%
  • Poor11%
  • Terrible9%
Travellers talk about
“sea point”(6 reviews)
“air conditioner”(2 reviews)
“cape town”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
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Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (81)
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11 - 15 of 73 reviews
Reviewed March 21, 2017

Lovely guest house! Very nice house owners and staff, very accomodating and always here to help. Breakfast is a must. The house is very well located. Also very calm, you only hear the sound of the ocean.

Review collected in partnership with this hotel
Thank annapJ989UE
Response from ridwaan, General Manager at Enchanted Guest HouseResponded March 22, 2017

Dear Guest We look forward to your next visit toour beautiful City of Cape Town and specifically Bantry Bay. Thank you Ridwaan

Reviewed March 9, 2017

I was made to feel at home right away. Ridwaan, Kylie, and Mohammed were all incredibly friendly and helpful, personable and reliable. My room was clean and comfortable, wifi, cable air conditioner all in working order. Very nice, clean bathroom and nice products in the...More

Thank Weird M
Response from ridwaan, General Manager at Enchanted Guest HouseResponded March 11, 2017

Dear Chris We look forward to your next visit to our beautiful city and would be delighted to host you anytime. Thank you Ridwaan

Reviewed February 19, 2017

Although the building is beautiful and the rooms are cosy, the service does not come close to either. On my arrival, I could not get in. Being a female on my own at night in a foreign city, I already did not feel safe. After...More

Review collected in partnership with this hotel
Thank Keets12
Response from ridwaan, General Manager at Enchanted Guest HouseResponded February 21, 2017

Dear Guest We do apologise if adequate communication regarding arrival and departure times were not discussed. Normally our check in time is between 2pm & 6 pm as we do not offer 24 hr service un this regard. We do however by mutual arrangement make...More

Reviewed February 6, 2017 via mobile

"Enchanted" a misleading name to start with, would probably win the prize for WORST GUEST HOUSE in the world. The management to start with are shockingly arrogant and unprofessional. Would rather spend double elsewhere then make a booking here.More

1  Thank Miktan
Response from ridwaan, General Manager at Enchanted Guest HouseResponded February 8, 2017

Dear Guest Please share what exactly the shocking & horrific issues are you experienced so we can address them. Also advise of the dates you were staying at Enchanted so we can speak with those persons who were on duty. Hoping we can resolve this...More

Reviewed January 3, 2017 via mobile

Money was stolen from my safe !! Owner told me that we have the only key which is a lie,, when the money was missing we told the owner ,, but he does not care , and says there is no evedince ,, had the...More

1  Thank Adva C
Response from ridwaan, Owner at Enchanted Guest HouseResponded January 4, 2017

Dear Mr Duek We tried our best to make you comfortable but unfortunately your expectations were beyond our capabilities. As for your money you now claim was stolen when you repeatedly assured me you spent it. The police wasn't even prepared to do any investigation...More

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About
Amenities
Top amenities
Pool
Breakfast included
Beachfront
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Room Service
Free Parking
Airport Transportation
Laundry Service
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Bar/Lounge
Details
Price range
US$68 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$68 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (41)
Room & Suite (27)
Pool & Beach (14)
Dining (6)
Questions & Answers
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Noni M
October 4, 2016|
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Response from GermaB | Reviewed this property |
Bantry Bay... literally on the rocks of the ocean.
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Room Tips
"Room to face Saunders Rock, and the sea."
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"Room 8 has the best views and a large patio"
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"Room 8 has the best view"
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"Private Balcony with pool"
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