Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Glen Boutique Hotel & Spa is the perfect destination for travellers who are looking to unwind, relax and explore the very best Cape Town has to offer. Our team are dedicated to making your stay as memorable as possible filled with wonderful experiences and treasured moments you’ll cherish for years to come. The Glen is chic, tastefully styled, and will embrace you in its warmth. The hotel has 24 individually furnished rooms, ranging from Standard, Deluxe and Suites, through to the crème de la crème of our stunning Penthouse - with direct lift access. The hotel itself is rich in décor and modern artwork, and most rooms come with their own balcony or private terrace. The Glen also offer 3 other properties, G on Barkly, G on Herbert and G on Rochester with their own unique self contained facilities. these properties are perfect for families and groups looking for a high standard of living and accommodation - please enquire directly with us for more details. Our G Spa is inspired to bring you complete wellness and honours the African principle of natural beauty. All treatments are designed to take you on a journey of rejuvenation with our trained massage therapists, who are there to help you to discover a whole new level of relaxation. Our sun terrace and cascading pools are the ideal spot for you to relax and enjoy the warmth of South Africa. Our outdoor Jacuzzi is ideal for evening sunset, and our spa includes a sauna, steam room and hot tub for your enjoyment, open from 6pm to 11pm. The G Kitchen hosts breakfast, lunch and dinner, serving a combination of Mediterranean and South African cuisine. Braai’s are held weekly during summer (Sept to April), where guests can enjoy traditional food and relax by the pool with one of our legendary cocktails. Our G Car Hire service has a fleet of luxury vehicles; from city runarounds to top end convertibles. For those who prefer to be driven around, we have experienced chauffeurs to take you anywhere in the City. Cape Town is known for its beautiful people, breathtaking scenery and rich history. To make sure you don’t miss any of these, we offer bespoke Tours and Activities, for both half days and full day experiences. As a non-discriminatory hotel we warmly welcome both straight and gay guests from all over the world. In addition to free WiFi and satellite TV, all guests can enjoy continental or full English breakfasts on the terrace overlooking the pool or at the restaurant, and the a la carte menu provides for round-the-clock informal dining. The Hotel is located in Sea Point, Cape Town and is only 12 miles from Cape Town International Airport with on-site parking as well as a luxury airport transfer service.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TGCSA - Tourism Grading Council of South Africa.
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, French, Afrikaans, Dutch
Location
3 The Glen Road Sea Point, Cape Town Central 8005 South Africa
Glen Boutique Hotel & Spa
1,536 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Glen Boutique Hotel & Spa garners high praise for its immaculate cleanliness and stylish modern ambiance, with guests often noting the luxurious, spotless rooms. Nestled conveniently close to the seafront, the location is a hit for its easy access to attractions and dining. The hotel's service is lauded for its friendly, attentive staff who provide personalized care.
While the tranquil spa and attentive poolside service are highlights, the seasonal closure of the outdoor jacuzzi is a noted downside. Nonetheless, many guests feel the hotel offers excellent value for a luxury experience.
Location
Convenient
Atmosphere
Stylish
Rooms
Comfortable
Value
Superb
Cleanliness
Spotless
Service
Attentive
Amenities
Top-notch
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Wife and I stayed at the Glen just before Christmas and thoroughly enjoyed our time. Breakfast buffet is very good every day, the pool area is nice and well kept. Fantastic staff, there is always someone around to help and they all do a great job. We stayed in room #5 in the main building with the reception and it was quite nice, AC worked great, had a nice little balcony and a large bathroom.
Only slight issue I had was it appeared the hot tub wasn't working when we were there (it wasn't warm at all and no jets) and the pools aren't heated so they were quite chilly, would have been nice to have been able to warm up in the hot tub.
Hotel is in a fairly nice/safe area, but I would suggest taking an Uber even for short trips - it was incredible how close by Uber drivers seemed to be at all times in Cape Town, I don't think we ever waited more than a minute or two and the prices are very cheap in South Africa for Uber.
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Date of stay: December 2019
Value
Location
Service
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I am writing this review in the room on the apple mac they provide in the rooms! You can tell that there was careful planning and execution of this place. There are thoughtful details everywhere. The service is impeccable too. Everyone is friendly and professional. The entire place is clean and tastefully decorated and the moment you step inside you feel welcome and cared for. The only thing I can fault it on is that the noise travels and I can hear the comings and goings around the hotel. I normally write reviews after I have left the place so I give a review only once I experienced it in its entirety but I just couldnt wait . I will definitely stay here again on my next visit!
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Date of stay: December 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mark Mckeon, Owner at Glen Boutique Hotel & Spa
Responded Dec 8, 2020
Dear Kathy Thank you so much for your stay and taking the time to share this " Amazing Stay " review , which we all greatly apprecaite ! We are all truly delighted you are enjoying Room 20 and apologise that you had some disturbance from another guest . We would like before you leave to share a small gesture of apolgy for the disturbance . We all look forward to your return stay and you enjoying the G spa too . Many thanks again for this lovely review , safe travels and best festive wishes from Ashly Mark Takunda Maggie Hank and all of The Glen Team
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The Glen exceeded my expectations. The hotel is generally beautiful and clean but the best part of it is the team which are all friendly and professional. the team is just incomparable like no other, i can’t remember all names but outstanding was Rickie ,Maggie ,Wellington ,Jayden who made me feel at home the moment I stepped into the hotel . They went above and beyond to make me feel special. I arrived late at this wonderful hotel and was given a warm wellcome , had a welcome card with my name on it and was given a free room upgrade into one of their deluxe rooms in the new building (room 23) which overlooks the pool and a late checkout without me paying extra. Had a very busy schedule and it was always great to return to a very clean room with water and chocolates on the bedside .The hotel is an absolute must, the next time I’m in Capetown I’m coming back to the Glen. Thank you for making me so welcome
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Date of stay: October 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mark Mckeon, Owner at Glen Boutique Hotel & Spa
Responded Oct 16, 2020
Dear Tinashe , Thank you so much for your stay and for taking the time to share you review of your experience in such positive detail ! Thank you especially for the complimentary feedback of the service afforded by Rickie Maggie Wellington Jayden and the Team , they are all delighted you were delighted ! We are really looking forward to your return and we wish you safe travels until we meet again . The Glen Team
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This place is truely unique, they have the most amazing team and you feel like you are in an oasis while being in the middle of Sea Point, a very central and vibey suburb of Cape Town.
The Glen Boutique Hotel is our favourite place for holiday stays as well as day-visits by the pool or to use their Spa facilitues. It is the perfect location to unwind and enjoy an extremely high quality service, whether you travel as a couple, business traveller or with a family.
The most outstanding points for us is the friendliness of their staff (extremely child-friendly & willing to go above and beyond to exceed guest expectations), their excellent breakfast service and the luxurious pool deck incl. a heated jacuzzi.
We have visited the Glen Boutique Hotel over 10 times in the past 5 years and will be back very soon. :-)
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Date of stay: November 2020
Cleanliness
Service
Sleep Quality
Room Tip:any of the superior rooms with a balcony are excellent
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mark Mckeon, Owner at Glen Boutique Hotel & Spa
Responded Jan 29, 2021
Dear Mimi and family , Firstly a very Happy New Year from all The Glen Team ! We are truly missing you and the wonderful energy and magic you all bring to our poolside at the Glen. We are so grateful and happy to receive your wonderful " Dream Team " review and hope that you Rudey , Mum Dad , and hopefully you and your new born are all happy and had a great Xmas . We think of you all often , hoping tourism in Germany will soon pick up again from Mid Feb and that you can all travel again in 2021 when all the restictions end and the baby is old enough to travel . Please give our love to all the family and thank you so much for thinking of us and taking time to share you review so beautifully ! Mark Ashley Hank Maggie Takunda Edmore & all of The Glen Team
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Now where to start, at the beginning I suppose. Booking this hotel was so easy and even having to book an extra night at short notice was so easy with quick responses. On arrival at Cape Town airport we were met by Mark and Prince both looking very smart and professional but were so friendly and whisked us off to The Glen. On arrival at the hotel check in was very smooth and we had a lovely cold drink sat out on the veranda. The room ( we had room 3 ) was fantastic, very big and comfortable with a lovely on-suite, a balcony overlooking the pool area. The bed looked so inviting I had a sit down on it and wanted to go to bed then, we had fantastic nights sleep. We had dinner the first night and the food was lovely, the breakfast was also very good with a great selection of fruits, cold meats and cheese, cereals, Teas, yoghurts, juices and of course the cooked breakfast ( The Glen with scrambled eggs for me every day). The area the hotel is situated we found to be safe ( we ventured out on foot a few times and did not feel at all intimidated) If you need any information talk to the staff who are always happy to help. Now this Hotel is cracking but the staff are out of this world. Mark and his team are fabulous and cannot do enough for you, they are so polite, and always with a smile. Thankyou Team The Glen for looking after us and making our vacation fantastic. I would highly recommend a stay at The Glen.
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Date of stay: November 2021
Rooms
Service
Room Tip:We had room 3 which was very comfortable.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mark Mckeon, Owner at Glen Boutique Hotel & Spa
Responded Dec 7, 2021
Dear Tim , The Glen Team and I all send our heartfelt thanks to you for this "Wow "review which has made our day ! It was a true honour and privilege to host you all on your maiden visit to Cape Town and to see how much you packed in to everyday whilst in the "Mother City" (prior to heading off to Mauritius )! We all are thrilled we could play a part in making your South African/ Cape Town experience special and hope to host you all again one day for more Birthday / Anniversary celebrations if you get back to South Africa . In the meantime we wish you all a great Xmas and a very Happy 2022 filled with safe travels and happy holidays ! Mark & All The Glen Team
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We were meant to stay at The Glen in June 2020 as part of a round the world trip. We were very much looking forward to it. However we had to cancel due to COVID. Having spent the last month dealing with hotels, airlines, ground and tour companies I can thoroughly recommend and commend The Glen. They handled it quickly and efficiently and honoured the original terms and conditions of our booking (something many many companies have not done). They also offered us a 10% discount on our future booking when we can travel again. I am absolutely gutted that we cannot stay at the hotel but with this excellent customer service I can’t wait to stay in the future
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Date of stay: May 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Y8579SQmarkm, Owner at Glen Boutique Hotel & Spa
Responded May 11, 2020
Dear RNRMOZ , Thank you very much for taking the time to share your 5 Star review on Trip Advisor and recognising the service that Hank Sazi our Senior Duty Manager provided to you related to booking refund ( following the COVID 19 Pandemic ) that sadly impacted your round the world trip this month . We are all keen to welcome you back hopefully next year and to share an " in-person " 5 Star service South African holiday experience and will do all we can to make up for the disappointment of your unavoidable world trip cancellation . In the meantime we trust you will enjoy a healthy and relaxing summer at home and we look forward to meeting you when travel is again permitted ! Kind regards Mark Hank and All The Glen Team
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I have just returned from yet another fabulous time at The Glen.
It is no secret that this “piece of Heaven” is my favourite place to stay in Cape Town.
Mark, Ashley and the teams go above and beyond to ensure an exceptional stay and it is evident that The Glen team love what they do. Each and every team member is truly professional and friendly and although I would like to mention all their names, there would be too many to write down as they are all amazing, and each make a point of making your stay one to remember fondly.
The facilities and rooms are extremely well appointed and well maintained to a luxury level. The amenities are also exceptional from the lovely RAIN Africa products, to the soft fluffy bathrobes, the mini bars and Nespresso machines...the list goes on! The breakfast, light meals at the pool, and the lunch and dinner menu is very tasty and presented to a high standard, as are the lovely cocktails and the extensive wine list. The outside seating area at the hotel is such a lovely setting to enjoy a meal and to socialise. The pool area is incredible!
The team always make a point of checking in with you to ensure you are having a great time and they are also all very helpful in recommending various places to visit in Cape Town and beyond. The hotel also now offers personal wine tours and recommends some wonderful estates to choose from.
It is always so difficult and sad to say goodbye. However it won’t be long until I will be back and I very much look forward to booking another stay very soon. Anyone who books The Glen will not be disappointed. I have been going for a number of years now and always meet other guests who always fall in love with it too!
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Date of stay: February 2020
Rooms
Location
Service
Room Tip:All the rooms at this property are amazing but opt for a deluxe or a Suite if you want to treat...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Y8579SQmarkm, Owner at Glen Boutique Hotel & Spa
Responded Feb 16, 2020
Thank you very much Brian for your return visit to celebrate your annual Birthday / Valentines trip with family and friends ! Thank you too for taking the time to share the wonderful photos and this review on Trip Advisor and after such a long flight home thank you for sharing your experience so eloquently ! It was tough for Ashley Edmore Maggie Taku The Team and I to say goodbye after all the great hikes , special dinners relaxing & pool time , not to mention the wine estates ! . We all hope your adaption back to the stormy / damp UK will be compensated by warm happy memories of Lions Head, Franshoek The Bungalow , The Duches of Wisbeach and time relaxing with your family and friends by the Glen Pool . Warmest Cape Town / Glen best wishes from all The Glen Team and I and see you again soon we hope ! Mark.
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We found this special place by accident years ago and finally had the opportunity traveling to Capetown again and decided that we were going to stay at The Glen. What a pleasant stay! Started right from the time we arrived when our suitcases miraculous disappeared (to our rooms) and we were asked to take a seat and enjoy a glass of champagne while filling out the arrival documents. Our room was on the 2nd floor and we enjoyed a lovely view from the balcony. Room was clean and features a complimentary bottle of wine. The staff was very helpful, especially Lewis. A wide selection at the breakfast buffet with FRESHLY squeezed orange juice and a wide selection of tea. We did not make use of the pool - bit chilly in winter!
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mark Mckeon, Owner at Glen Boutique Hotel & Spa
Responded Oct 5, 2020
Dear Birgit , Thank you for your stay and for taking the time (with your busy family travels )to write such a glowing review of your experience and the service you enjoyed from Lewis ( especially ) and the Team . We hope you can come back in summer after your global / family travels and enjoy a warmer pool the pool and 2nd welcome with more time in Cape Town and at the Glen ! Thank you again for your stay and review . Safe Travels from Mark Ashley Lewis and all The Glen Team .
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We haven't actually stayed at the hotel! We booked a few nights after the end of a safari package through a third party on a non-refundable rate. I tried (not that hard) to cancel through the third party but didn't get anywhere - we've had to postpone the whole thing a year due to Covid and I wrote off several of the extras. On our arrival date I got a text from the hotel - who in a short conversation agreed to move back our booking to our just rebooked holiday in 2021. Having read the recent reviews I can't wait to stay next year. Thankyou for this, you were well within your rights not to help us out.
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Date of stay: November 2020
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mark Mckeon, Owner at Glen Boutique Hotel & Spa
Responded Nov 20, 2020
Dear J D'A Thank you so much for the incredibly motivating and kind gesture of sharing your cancellation/ rebooking experience ( handled by our Senior Manager Hank ) . In these difficult times we understand how for you (and many travelers ) the uncertainity of travel palns changed can be compounded by restictive or unsupportive booking conditions . Our aim is to make sure that your preferences on either rebooking or refunds are meet with pace and certanity . We are really excited to welcome you in person in 2021 and to make your holiday memorable from begining to end ! Wishing you a Happy festive season and a wonderful 2021 including your time with us at the Glen / Cape Town . Mark Hank Ashley & The Glen Team PS If for any reason ( with COVID challenges or any other reasons ) you need to cancel or amend further then we are just a call or e mail away and will process to your requirements .
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My girlfriend and I stayed at Glen Boutique between 10-16 Nov 2019 during our first trip to Cape Town. From the initial welcome drink, I knew it would be an amazing stay. The owner Mark and all of the team could not be more helpful, polite, friendly and welcoming at all times and it was a pleasure to stay there. Our room in the original building was amazing, as was the breakfast and dinner (we ate there three times). The pool and hot tub were great and the poolside service (and service in general) was top notch. Parking was available on site and there was always a space free. A safe area with V&A a 5minute Uber away. Great location from which to explore the city. I’ve stayed in a lot of hotels and this was right up there with the best, especially for the service and friendliness of the team. I would 100% recommend. Hope to return one day!
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are currently not affected by the water crisis but are doing everything we can to conserve water in the hotel. The water is due to be affected in May, but this is not certain. We will keep our guests updated on our Facebook page as well as on Trip Advisor.
There are more places to choose from in the Cape Town Central area.
PRICE RANGE
C$230 - C$406 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel glen boutique, glen boutique cape town
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
27
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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