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Cape Royale Luxury Hotel

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Cape Royale Luxury Hotel
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1,469 Reviews from our TripAdvisor Community

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Showing 1,223: English reviews
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Reviewed 6 days ago NEW

That said it is a nice hotel but not a 5*. No concierge, and whilst some of the reception staff are good and knowledgable some are very unfriendly and offer poor service. Porter carried 2 bags when we arrived and asked us to follow him so as we were 5 we had to carry the rest ourselves. We went to...

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Helpful?
Thank Celia C
Reviewed 1 week ago

We stayed at Cape Royal for 4 days during our visit to Cape Town. It is a beautiful hotel located just 10 mins walk from the V&A Waterfront. The room and service was very good. However, my boyfriend ordered flowers to the room upon our arrival. The flowers were there, but they were not the ones he ordered as well...

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Thank Sabina A
Stamford, Connecticut
Reviewed 2 weeks ago

Just outside the Waterfront but still easy to access and surrounded by some really nice restaurants / coffee shops. Some extremely helpful staff ( Talent was super helpful ). Easy access into the Waterfront but not walkable after dark - there is a shuttle.

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Thank HuwJones2013
Sandton, South Africa
Reviewed 3 weeks ago

Despite some of the challenges the shareholders continue to have, their service and attention to details remain consistently high. We arrived at the hotel at 6.45pm and were in our room with our luggage at 6.50. We found new beds in our suite upon arrival - Yeah! They were larger than we were used to and much more comfortable. Well...

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Helpful?
Thank LlewellynPatrick
CapeRoyaleManager, Manager at Cape Royale Luxury Hotel, responded to this review

Dear Patrick, Thank you for your review and lovely comments. I am pleased that your enjoyed your stay with us and that you enjoyed our new recently replaced beds. Looking forward in welcoming you back in the near future. Royal Regards, Hennie Erlank │ Hotel Manager

Reviewed 4 weeks ago

This hotel offers one of the best locations in Cape Town. It's very easy to walk to the waterfront from the hotel and it's an easy drive anywhere else in the area. The rooms are nice and it was a nice surprise to have a full kitchen and laundry facilities in each room. I was not impressed by the pool...

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Helpful?
Thank jrob7699
CapeRoyaleManager, Manager at Cape Royale Luxury Hotel, responded to this review

Dear Rob, Thank you for your review and feedback. I am pleased that you enjoyed our suites and the facilities that comes with them. You are correct, the Sky Bar is managed by another company as Cape Royale is a sectional title building. I will ensure that your feedback reaches their management team. We hope to welcome you back in...

Reviewed 4 weeks ago via mobile

The best part of the apartment/hotel is it's central position. The breakfast menu is fit for royalty. Nearby restaurants and other amenities makes its easy and comfortable to find and satisfy any culinary taste or palette. It's central position makes it accessible to most of the important tourist spots in the Peninsula. The apartment that we used was self contained...

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Helpful?
Thank abkarolia
CapeRoyaleManager, Manager at Cape Royale Luxury Hotel, responded to this review

Dear Valued Guest, Thank you for your comments and feedback. I am pleased that you enjoyed your stay with us and that our suites and locations was to your satisfaction. Thank you for your compliments regarding the menu in Café Royale. We are busy with on-going soft refurbishments throughout the year. We hope to see you soon again in the...

Reviewed 5 weeks ago

I visited the sky bar and pool deck today with 2 friends and had been sitting on a lounger for nearly an hour before a member of staff (Vossie) came and told me very aggressively that the lounger had been reserved and that I must move now. As I stood up he proceeded to knock me with the lounger as...

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Helpful?
Thank Heather S
CapeRoyaleManager, Manager at Cape Royale Luxury Hotel, responded to this review

Dear Heather, Please be advised that Skybar is not operated or owned by Cape Royale Luxury Hotel. It is a privately owned company that operates in the Cape Royale Building. The Cape Royale building is a sectional title building that houses several businesses. Please can I ask that you forward me your contact details, Hennie.erlank@caperoyale.co.za, I will forward your details...

Harare, Zimbabwe
Reviewed 5 weeks ago via mobile

What initially started out as a nice day by the pool was ruined when a member of staff forced one of our friends off the lounger because it was "reserved" with no signage and then knocked her with the lounger as he moved it away from her. Then the lounger just sat there empty as we spent the rest of...

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Helpful?
Thank Sam W
CapeRoyaleManager, Manager at Cape Royale Luxury Hotel, responded to this review

Dear Sam, Please be advised that Skybar is not operated or owned by Cape Royale Luxury Hotel. It is a privately owned company that operates in the Cape Royale Building. The Cape Royale building is a sectional title building that houses several businesses. Please can I ask that you forward me your contact details, Hennie.erlank@caperoyale.co.za, I will forward your details...

Reviewed 3 March 2017

Booked through Expedia and with two kids we felt a two bedroom suite would suit us. We felt extremely welcome when we recieved an email even asking us even what kind of pillows and hangers we requested. Unfortunately the smooth experience stopped there. When we arrived at the hotel as advised they for some reason seemed surprised to see us,...

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Helpful?
Thank Lars S
CapeRoyaleManager, Manager at Cape Royale Luxury Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to supply us with your valuable feedback. It saddens me that you did not enjoy your stay with us. I can guarantee you that your experience is not the high standard of service and product we enjoy being complimented on. I would like the opportunity to change your perception of us...

Reviewed 28 February 2017 via mobile

Centrally located, helpful staff and a massive fully equipped, beautifully decorated penthouse suite made staying here a pleasure ! 5 minute walk to the promenade, lovely rooftop pool and bar area and close to most amenities.

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Helpful?
Thank Pranesh M
CapeRoyaleManager, Manager at Cape Royale Luxury Hotel, responded to this review

Dear Valued Guest, Thank you for your feedback and review. I am pleased that you enjoyed your stay with us and will ensure your lovely comments are received by the entire team. We hope to welcome you back again when in beautiful Cape Town. Royal Regards, Hennie Erlank │ Hotel Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
This luxury 5-star hotel is located in central Green Point, just a 10-minute walk from Cape Town Stadium and the V&A Waterfront. It offers bright rooms with free capped Wi-Fi, a rooftop pool and gym. Cape Royale Luxury Hotel features spacious suites with a Juliet balcony and includes a well-equipped kitchen, large living and entertainment areas. All rooms have a flat-screen satellite TV, a CD and DVD Player. Guests of the luxury Cape Royale have a choice between 5 dining options including a pool bar offering views of Cape Town Harbour and Table Mountain, as well as a modern gym featuring state-of-the-art cardiovascular equipment. Cape Royale's concierge can offer suggestions on local activities and can arrange a complimentary shuttle service that can transport guests within a 5 km radius of the hotel. ... more   less 

Additional Information about Cape Royale Luxury Hotel

Address: 47 Main Road | Green Point, Cape Town Central 8005, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $78 - $953 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cape Royale Luxury Hotel 5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Cape Royale Hotel Cape Town Central
Cape Town Royale
Hotel Cape Town
Cape Royale Luxury Hotel Cape Town, South Africa
Hotel Style:
#16 Family Hotel in Cape Town Central
#33 Business Hotel in Cape Town Central
#33 Luxury Hotel in Cape Town Central
#36 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Cape Royale Luxury Hotel staff and other travellers.
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Questions? Get answers from Cape Royale Luxury Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in the Penthouse Villa Louis which was absolutely amazing.”
HuwJones2013, 11 Apr 2017 | Read review
“We prefer 712, as it gets good light with 4 windows, has a great view of the mountain and is quiet.”
LlewellynPatrick, 2 Apr 2017 | Read review
“Choose room on floor 6 or above”
426derekm, 6 Feb 2017 | Read review
“the rooms are large with a great kitchen area very comfortable ”
, 6 Feb 2017 | Read review
“Rooms overlooking the Cape Town Stadium”
llywellynfulld, 1 Feb 2017 | Read review
5 of 5