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Cape Royale Luxury Hotel

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Cape Royale Luxury Hotel
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1,410 Reviews from our TripAdvisor Community

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There are newer reviews for Cape Royale Luxury Hotel
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Showing 1,177: English reviews
London, United Kingdom
Reviewed 27 December 2013

Be aware I had 220£ stolen from a hidden pocket in my suitcase whilst I was out for the day. I got the distinct impression that security staff didn't care apart from to make sure I signed the paper saying the hotel was not liable.

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Helpful?
6Thank Thom49
TerriJabaar, Manager at Cape Royale Luxury Hotel, responded to this review

Dear Guest, I would like to comment on your review. As you are aware we carried out a thorough and detailed investigation into the alleged theft from your suite. Our security manager was in contact with you regarding the alleged theft. We offered to call the SA police on your behalf. CCTV footage was reviewed. Polygraph tests where conducted with...

Johannesburg, South Africa
Reviewed 26 December 2013 via mobile

What an amazing hotel .Probably the best service levels I have ever encountered. And always with a smile. The accommodation is world class and Sky bar is magnificent. All in all a phenomenal holiday. Definitely my hotel of choice from now on in Cape Town.

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Helpful?
Thank Ken V
TerriJabaar, Manager at Cape Royale Luxury Hotel, responded to this review

Dear Royal Guest, Wow what a great review you have given us here on Trip Advisor. Thank you very much indeed. I am so pleased that you enjoyed your stay with us and we look forward to welcoming you back again next year. Wishing you a very happy, healthy and prosperous 2014. See you in the New Year! Terri Jabaar...

Littleton, Colorado
Reviewed 26 December 2013

We have nothing but praise for Cape Royale Hotel! Eight of us traveled to South Africa for a two week vacation and all of us feel positive about this hotel. We had two suites with four bedrooms. Our room service was thorough; the concierge and doormen were amazing, We all commented on how welcome we all felt and how much...

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Helpful?
Thank Heather B
TerriJabaar, Manager at Cape Royale Luxury Hotel, responded to this review

Dear Royal Guest, family and friends, Thank you for this excellent review you have given us. It is so positive and motivating to read your comments especially relating to our staff and service. I am glad that you had such a wonderful vacation. Thank you for your support and for spreading the good word about Cape Royale and I do...

New York
Reviewed 24 December 2013

Our experience with the hotel was pretty perfect. Our room was huge and beautiful, the staff was wonderful. However, the experience with the spa was anything but ideal. They messed up our reservation (booked 3 people, only had enough staff for 2) and when we showed up for the appointment, they weren't even there (they showed up ten minutes late)....

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Helpful?
1Thank loves2trvl924
TerriJabaar, Manager at Cape Royale Luxury Hotel, responded to this review

Dear Valued Guest, Thank you for this feedback. Many thank for the comments relating to the hotel, I am so pleased that everything regarding the hotel, the suites and the service was perfect. Please accept my sincere apologies for the issues you have noted relating to Equinox Spa. I can assure you 100% this is not the normal experience at...

NYC
Reviewed 23 December 2013

Currently a guest at the Cape Royale Hotel. The check in went smoothly. The rooms are spacious and clean. Breakfast was very good. We did have an unfortunate experience with the concierge services. We asked that they make a reservation at a specific restaurant. We were told that the reservation was confirmed and the hotel arranged for a taxi to...

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Helpful?
Thank ultimatevaluetravel
Medina, Ohio
Reviewed 20 December 2013

We decided on the spur of the moment to pay a short visit to Cape Town. Researched for accommodation on the internet and came across The Cape Royale hotel who was offering a good deal. Had a very pleasant stay. We have however recommended to the hotel that they upgrade some of the furniture in the room. We had a...

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Helpful?
Thank ElizeW
TerriJabaar, Manager at Cape Royale Luxury Hotel, responded to this review

Dear Royale Guest, Thank you for this great review of our hotel & services. I am pleased that you found a good deal for a last minute stopover and that we met your expectations. Please be assured that I will investigate your comments regarding the furniture in the suite. I hope we will have the opportunity to welcome you back...

Washington DC, District of Columbia
Reviewed 20 December 2013

Recently stayed at this hotel in a 2 bedroom suite. Booked off of the recommendations on Trip Advisor. I was not disappointed! After a looong flight from the States via London we were greeted with a warm South African welcome. The suite was large, clean, and tastefully decorated. The staff was more than kind and hospitable. I would highly recommend...

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Helpful?
Thank kjs235
TerriJabaar, Manager at Cape Royale Luxury Hotel, responded to this review

Dear Royal Guest, Thanks for this review and for taking the time to post it here on Trip Advisor. It is so good to receive such positive feedback and I have shared this with all of our team. This encourages us to keep on being the very best in town. Wishing you and your family a wonderful festive season and...

Columbia, Missouri
Reviewed 17 December 2013

My husband and I had the pleasure of staying here for two nights last week. From the private driver who picked us up at the airport near midnight in a new Jaguar and delivered us to the hotel, to every member of the hotel staff including bellman and maids, the service was was attentive, friendly and very helpful. Our room...

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Helpful?
2Thank Becky M
TerriJabaar, Manager at Cape Royale Luxury Hotel, responded to this review

Dear Royal Guest, Thank you for this fantastic review and for your valuable comments about our service and the special mention for Shawn. Please be assured I have shared this with all of our team. Wishing you a wonderful festive season. We hope to welcome you back soon. Royal Regards Terri Jabaar

Zurich, Switzerland
Reviewed 15 December 2013

We stayed 3 nights at beginning of our 2.5 week trip through South Africa. Thanks to its great location we could easily explore the sights and surroundings of Cape Town. The rooms, restaurant, roof-top bar and room service were impeccable and made our stay very comfortable. We would also like to give special thanks you to our very helpful concierge...

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Helpful?
Thank Andreas B
TerriJabaar, Manager at Cape Royale Luxury Hotel, responded to this review

Dear Royal, This is such a perfect review, thank you very much for sharing your feedback here on Trip Advisor. Thank you for the special mention about Sedick, a wonderful gentleman in our team. Please be assured that I have shared your feedback with all in our team. Wishing you a fantastic festive season. We hope to see you again...

Limerick, Ireland
Reviewed 12 December 2013

Stayed in Cape Royale for 3 nights last week & absolutely loved this hotel. From the beauty of the hotel outside it only got better inside. Stunning room with every amenity necessary & great vibe all round. Restaurant was beautiful & Skybar is amazing with stunning views. I will return again, thank you.

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Helpful?
Thank Paulmayers
TerriJabaar, Manager at Cape Royale Luxury Hotel, responded to this review

Dear Royal Guest, Thank you for this fabulous review especially relating to our service. This positive feedback really motivates our team. We look forward to welcoming you back hopefully not too distant in the future, until then have a wonderful Xmas and a very happy and prosperous new year. Royal Regards Terri Jabaar Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bistro 1800
Bistro 1800
Cuisines: Steakhouse, International, Grill
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
This luxury 5-star hotel is located in central Green Point, just a 10-minute walk from Cape Town Stadium and the V&A Waterfront. It offers bright rooms with free capped Wi-Fi, a rooftop pool and gym. Cape Royale Luxury Hotel features spacious suites with a Juliet balcony and includes a well-equipped kitchen, large living and entertainment areas. All rooms have a flat-screen satellite TV, a CD and DVD Player. Guests of the luxury Cape Royale have a choice between 5 dining options including a pool bar offering views of Cape Town Harbour and Table Mountain, as well as a modern gym featuring state-of-the-art cardiovascular equipment. Cape Royale's concierge can offer suggestions on local activities and can arrange a complimentary shuttle service that can transport guests within a 5 km radius of the hotel. ... more   less 

Additional Information about Cape Royale Luxury Hotel

Address: 47 Main Road | Green Point, Cape Town Central 8005, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $333 - $1,245 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cape Royale Luxury Hotel 5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Cancelon, Agoda, Cheap Tickets, HotelTravel.com, Odigeo, Travelocity and Priceline so you can book your Cape Royale Luxury Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cape Royale Hotel Cape Town Central
Cape Town Royale
Hotel Cape Town
Cape Royale Luxury Hotel Cape Town, South Africa
Hotel Style:
#16 Family Hotel in Cape Town Central
#28 Luxury Hotel in Cape Town Central
#33 Business Hotel in Cape Town Central
#36 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Cape Royale Luxury Hotel staff and other travellers.
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Questions? Get answers from Cape Royale Luxury Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the front of hotel, but the rooms are few.”
 of 5 bubbles jeLLiBaBe, 4 Dec 2016 | Read review
“Try to avoid floor 8 which is used to transit to lift for roof top pool.”
 of 5 bubbles johncb7, 24 Nov 2016 | Read review
“Perfect in every way. Thank you”
 of 5 bubbles diannel283, 13 Nov 2016 | Read review
“Higher floor, front of hotel”
 of 5 bubbles andrewnY250VH, 1 Nov 2016 | Read review
“Higher the better - on the main drag.”
 of 5 bubbles E9959ZWsarahp, 1 Nov 2016 | Read review
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