The Onyx Hotel
57 Heerengracht Street, Cape Town Central 8001 South Africa
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US$150
Free cancellation until 23-02-04
US$168
Free cancellation until 23-02-12
US$168
US$122
Hotels.comUS$168
PricelineUS$151
TravelocityUS$168
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About
#35 of 128 hotels in Cape Town Central
Location
Cleanliness
Service
Value
The Onyx, the newest addition to compliment Newmark’s award-winning Cape Town hotel collection, is a rare and precious property in the city’s Foreshore precinct. Within walking distance to the Cape Town International Convention Centre and it’s close proximity to the Cape’s top tourist attractions, the avant-garde and leading-edge Onyx commits a complete offering to it’s guests.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Car park
Wifi
Hot bath
Indoor pool
Outdoor pool
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Spa
Couples massage
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Kitchenette
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
Afrikaans
Location
89Good for walkers
Grade: 89 out of 100
47Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
Contact
57 Heerengracht Street, Cape Town Central 8001 South Africa
Getting there
Rental CarsSee car hire from US$14/day
143Reviews3Q+A17Room tips
Reviews
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We thoroughly enjoyed our stay at this hotel. We were treated like VIP’s for the whole week of our stay. All the staff were very friendly. The rooms were to a very high standard, and very clean. Just a 15 minute walk to the V&A Waterfront
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Theunie Marais, General Manager at The Onyx Hotel
Responded 1 week ago
Dear FrecklesUK Thank you very much for taking the time to review The Onyx after your recent stay with us. The team and I are thrilled to learn that you enjoyed your stay with us. Fantastic to hear that the dedicated Onyx team took such good care of you. We sincerely hope to welcome you back again in the near future. Kind Regards Theunie Marais
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Early check in and shown to a well sized and fitted out apartment by a helpful concierge. Great wi-fi. Breakfast was sufficient with basic choices in a very clean and efficient restaurant. Has burger king next door and a liquor store close by. Staff very friendly and Randall was great with tourism advice. Hop on red and blue line bus stops nearby. Handy to grocery shopping and pharmacy over road. I would suggest that instructions on how to control air con and TV reception would assist. Overall a fine, clean well equipped establishment in a good location but expect to get the usual money approaches from some locals when venturing out. 4.5 stars from us.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Theunie Marais, General Manager at The Onyx Hotel
Responded 2 weeks ago
Dear Journeyboomers Thank you very much for taking the time to review The Onyx after your stay with us. The team and I are thrilled to learn about your memorable stay and that you enjoyed all the services and offerings that we have to offer. Thank you very much for the kind feedback on Randall this will be shared with the team accordingly. We sincerely hope to welcome you back again in the near future. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We found this place by accident as we were looking for accommodation for a family of four. There offer appeared to be very good value for money so we booked it for a three night stay snd did not regret it s single moment. The apartment with two bedrooms we had was nice and modern. The staff really attentive and extremely friendly. Breakfast at äMRKT was very good and consisted of made do order dishes and a buffet. Dinner at YU was fantastic. Drinks, Cocktails and food were excellent and very creative. Parking for our Van was offered for free in front of the hotel. The Onyx is in walking distance to the V&A and to Longstreet and downtown locations and certainly in reach of several 40 Rand Uber destinations. We found this place by far better than the price suggested and a warm-hearted wonderful Capetown alternative away from the beaten tracks.…
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Theunie Marais, General Manager at The Onyx Hotel
Responded 3 weeks ago
Dear Karl Heinz B B Thank you very much for your review. It is wonderful for the team and I to read your feedback. Creating a home away from home experience for our valued guest is what we strive for. Thank you for the feedback on the facilities and services we have to offer this will be shared with the team accordingly. We sincerely hope that we will welcome you back in the near future. Kind Regards Theunie Marais
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I loved everything about this hotel. It’s proximity to the CTICC was perfect; the apartments were generous in size; it was really quiet; the bed was comfortable and shower powerful; staff went out of their way to be helpful eg finding something to wrap a bottle of wine; and the breakfast was like going to a hipster cafe every morning. I’d want to stay here as a tourist and for business alike!
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Date of stay: December 2022Trip type: Travelled on business
Room Tip: Order your breakfast from the menu over the buffet
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Theunie Marais, General Manager at The Onyx Hotel
Responded 3 weeks ago
Dear cattothemac Thank you very much for reviewing The Onyx. The team and I are thrilled to read your feedback and your memorable stay with us. At The Onyx we strive to provide our valued guests with the home away from home experience. I am so pleased that the team took such good care of you during your stay. We sincerely hope that we will welcome you back to The Onyx in the near future. Kind Regards Theunie Marais
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a wonderful place to stay. Fairly priced and close to everything. Clean, modern and the staff is extra friendly. I'm not sure when I'll return to Cape Town but when I do, The Onyx is where I'll stay.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Theunie Marais, General Manager at The Onyx Hotel
Responded 3 weeks ago
Dear G9233YDpierreb Thank you very much for taking the time to review The Onyx. The team and I are pleased to learn about your recent stay with us. Thank you for the feedback on the team members and aspects of your stay, we cant wait to welcome you back again in the near future. Kind Regards Theunie Marais
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here for a week in a studio apartment. The room was large, comfortable and well appointed. The staff were all incredibly friendly and helpful and the location is great. I ate breakfast there most mornings even though it wasn't included in my rate and that was good too. I also had a couple of evening meals at Yu the in-house restaurant which was excellent! There is a bar and terrace on the 4th floor which has lovely views. The people and great service is what made the stay special though and I wouldn't hesitate to rebook the Onyx if I return to Cape Town. My one bit of feedback to improve would be to install USB charge points in the rooms, the nature of international travel means having to bring plug adaptors for each country you visit. For the past few years I haven't had to do this as everywhere generally has USB plugs in rooms. I must admit the hotel very kindly gave me an adaptor so this wasn't a big problem but it feels like an area that could be enhanced …
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Date of stay: December 2022Trip type: Travelled solo
Value
Location
Service
Room Tip: currently no USB points in the rooms so make sure to take an adaptor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Theunie Marais, General Manager at The Onyx Hotel
Responded 3 weeks ago
Dear Genghis_11 Thank you very much for taking the time to review The Onyx after your recent stay with us. The team and I are thrilled to read your feedback and learn about your memorable stay with us. I would also like to thank you for the feedback this has been noted and we will look into this accordingly. We sincerely hope to welcome you back to The Onyx in the near future. Warm Regards Theunie Marais
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location near conference centre, restaurants and lovely view of Table Mountain from my room and within easy walking distance of V&A Waterfront.Lovely rooms, spacious and well equipped. Very comfortable.
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Date of stay: November 2022Trip type: Travelled on business
Value
Location
Service
Room Tip: Enjoyed Cape Town and the walks in the area around the hotel /
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Theunie Marais, General Manager at The Onyx Hotel
Responded Dec. 11, 2022
Dear FS_2113 Thank you very much for taking the time to review The Onyx. The team and I are thrilled to learn about your memorable stay with us. The team and I sincerely hope to welcome you back again in the near future. Kind Regards Theunie Marais
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked for two nights and had a lovely stay. Decent part of town. The room was clean, large and functional. Parking was included and easy. Would recommend and stay again when we come back to Cape Town.
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Theunie Marais, General Manager at The Onyx Hotel
Responded Nov. 3, 2022
Dear Anand_Hari Thank you very much for taking the time to review The Onyx after your recent stay with us. The team and I are thrilled to receive your feedback and learn that you have had a memorable stay with us. We sincerely hope to welcome you back to Cape Town and The Onyx in the not-too-distant future. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our family of 5 (3 young kids) enjoyed our stay of 2 nights at Onyx Hotel in a 2br set up the accomodation is extremely spacious with stylish apartment style set up and ours had a great sized balcony which overlooked the convention centre and out to the ports Ours was only a short stay but it was a perfect place to recover from a long flight and it was walking distance to V&A waterfront which suited us as first time tourists to Cape Town I must also add that the breakfast option that comes included in the room rate is of a very high quality. Breakfast is served in the ground floor restaurant / cafe called MRKT. It is not your standard mass market buffet but a more selective / smaller range of continental style breakfast but all done to a very high quality. As well you are allowed 1 selection from the ala carte menu per person which we found the options to be on par with a trendy brunch cafe that we would happily pay for outside. will also add that there is a bar terrace on level 4 plus indoor / outdoor pool and gym which are all very functional and the terrace is a good spot for a few photos of table mountain and city views All things said we were very pleased with our stay, the lovely staff and front of house managers…
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Theunie Marais, General Manager at The Onyx Hotel
Responded Aug. 17, 2022
Dear David and Family Thank you very much for taking the time to write a review on your recent stay with us. The team and I are thrilled to read the below feedback and we are so happy to read that you enjoyed your time at your home away from home while visiting our beautiful country. Your kind comments and feedback will be passed onto the dedicated Onyx Team that looked after you during your stay. We wish you and the family safe travels and sincerely hope that we will be able to welcome you back in the near future. Warm Regards Theunie Marais
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We had an amazing stay and it will definitely not be the last time that we will visit this location. The staff was amazing from the time we made our booking till we checked out. Even though the pool wasn't warm enough (it is winter hey), we had a great time. The apartment, WOW!!!, the beds.... and the view, definitely home away from home.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Theunie Marais, General Manager at The Onyx Hotel
Responded Jul. 26, 2022
Dear Simon Thank you very much for taking the time to write a review on your recent stay with us. The team and I are thrilled to learn that you had a memorable stay with us. We cant wait to welcome you back in the not too distant future. Warm Regards Theunie Marais
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$106 - US$156 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
106
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Frequently Asked Questions about The Onyx Hotel
Which popular attractions are close to The Onyx Hotel?
Nearby attractions include Artscape (0.3 km), Zip Zap Circus School (0.5 km), and Cocoon (0.5 km).
What are some of the property amenities at The Onyx Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at The Onyx Hotel?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at The Onyx Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Onyx Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to The Onyx Hotel?
Conveniently located restaurants include Col'Cacchio Foreshore, YU Restaurant, and Food Lover's Eatery Icon Building.
Are there opportunities to exercise at The Onyx Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does The Onyx Hotel have an airport shuttle?
Yes, The Onyx Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Onyx Hotel have airport transportation?
Yes, The Onyx Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Onyx Hotel located near the city centre?
Yes, it is 0.2 km away from the centre of Cape Town Central.
Are any cleaning services offered at The Onyx Hotel?
Yes, dry cleaning and laundry service are offered to guests.