We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Taj Cape Town

1 Wale Street Corner St Georges Mall, Cape Town Central 8001 South Africa
avatar-imageavatar-imageavatar-image
Traveller (1348)
360
Panoramas (13)
Room & Suite (751)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#28 of 116 hotels in Cape Town Central
Location
Cleanliness
Service
Value
Travellers' Choice
Explore the city right from our doorstep. Originally home to the South African Reserve Bank and Temple Chambers and, later, the Board of Executors (BoE), Taj Cape Town effortlessly combines the legacy of the old with the luxury of the new. Located in the centre of the old city, it boasts a strong sense of place and is within walking distance to some of South Africa’s foremost landmarks and attractions and an eclectic array of shops, galleries and restaurants. Spread across two heritage buildings, all 176 rooms have spectacular city views or overlook the iconic Table Mountain.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Aerobics offsite
Bowling offsite
Babysitting
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Patio
Squash offsite
Tennis court offsite
Walking tours
Children's television networks
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Mountain view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Family
Classic
Languages Spoken
English, French, Afrikaans, Portuguese and 2 more
4.5
4.5 of 5 bubbles2,864 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
Taj Cape Town garners accolades from visitors who are charmed by its luxurious ambiance and the attentive service that leaves a lasting impression. The hotel’s amenities, including sumptuous dining options and decadent rooms with striking mountain views, are a hit, although some guests suggest that the decor could use a refresh. The central location is celebrated for its proximity to local attractions, while opinions on value vary, with some guests appreciating the affordable dining despite other concerns over additional costs.
Location
Central
Atmosphere
Luxurious
Rooms
Spacious
Value
Reasonable
Cleanliness
Mixed
Service
Attentive
Amenities
Outstanding
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveller reviews for more details and information.
2864Reviews41Q+A100Room tips
Traveller rating
  • 2,050
  • 521
  • 159
  • 62
  • 74
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
6berties wrote a review Yesterday
Johannesburg, South Africa31 contributions
Lovely hotel in the centre of Cape Town. Very convenient location. The suite I stayed in was beautiful. The bed was super comfortable. Good in the hotel is great. Service was also good. Off site valet parking is available. I will definitely stay there again
Read more
Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
iamthegr81 wrote a review Yesterday
London, United Kingdom3 contributions
Pillows are as flat as a pancake. We are vegan and it was extremely difficult to have our dietary requirements catered for. We spent 4 nights at The Taj and every morning was a struggle to get breakfast. I informed staff that I am vegan every time I ordered food. Day 1: I tasted butter on my food and told staff. They took it away and gave me a fruit platter I didn't ask for. Day 2: My girlfriend waited almost an hour for some avocado (no cooking needed). We kept asking staff but it took so long. Day 3: Once again my girlfriend waited a long time for avocado (45 minutes) and when it arrived it was brown and not looking appetising. I was assured one of the dishes was vegan, I started eating it but it tasted suspicious, when I asked a different member of staff, I was told it contained ghee (not vegan). Day 4: We gave up and had breakfast elsewhere. There are LOTS of restaurant staff at breakfast but they seem to be wandering around and not doing much. They also seem quite confused. It took 30 minutes and 4 staff members to tell us there is no prosecco left for a Bucks Fizz at breakfast. There is quite a bit of choice available at breakfast but sadly, very little is vegan friendly. Good is labeled with only the name of the dish but there is no description of what it is or a list of ingredients. This is not good if you are vegan like me but very serious if you have any kind of food allergy or intolerance. To make it worse, the staff seem to have no idea what the food contains. I wouldn't feel safe eating there if I had a serious food allergy.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Don't rely on the breakfast if you have specific dietary requirements.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
avatar-image
Richard A wrote a review Feb 2024
Plymouth, United Kingdom4 contributions
The hotel general areas and toilets are now showing signs of considerable decline. Attention to detail is missing from what was previously experienced. The wait in the bar to even be acknowledged was very poor to the point where we left without even being noticed!! The selection of food in the Taj club lounge was also very disappointing. The service here was also very hit or miss compared to our previous visits. Overall a disappointing 7 days for what is a very expensive hotel. More attention to detail is required.
Read more
Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GM Cape Town, Owner at Taj Cape Town
Responded 3 days ago
Dear 472richarda, We sincerely appreciate you taking the time and making the effort to provide us with your valuable feedback following your recent visit to Taj Cape Town. We deeply regret to learn that your experience did not meet your expectations and the high standards we uphold at Taj, known for its exceptional excellence worldwide. This is a matter of great concern for us. We are committed to addressing the issues you encountered during your stay, particularly with regard to your requests not being honoured. Your feedback has shed light on areas where we need to improve, and we assure you that we will be thoroughly evaluating and refining our offerings to ensure that your experience is not replicated in the future. Sincerely, Mark Wernich General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Joshna24 wrote a review Feb 2024
Johannesburg, South Africa41 contributions
Stayed at the Taj for the second time in two months.staff are very helpful and friendly. The room was perfect with amazing views. Bombay brassirie did not disappoint. Had an absolutely blissful experience at the Spa. A wide variety at breakfast.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: No outdoor pool. Small indoor pool
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GM Cape Town, Owner at Taj Cape Town
Responded 4 days ago
Dear Joshna24, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mark Wernich General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Michael M wrote a review Feb 2024
Guildford, United Kingdom13 contributions
Everything about The Taj Hotel in Cape Town is lovely. Impeccable from the greeting on arrival to the ongoing help and service. The room was large with a magnificent bathroom. The view across to Table Mountain was a highlight. Nothing was too much trouble for the reception and concierge staff. Ate in the restaurant a couple of times with the option of having a lighter meal in the bar area a bonus. Bar staff helpful in creating a non-alcoholic “mocktail” for my wife. Would recommend the Taj to any visitor to this vibrant city.
Read more
Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GM Cape Town, Owner at Taj Cape Town
Responded 1 week ago
Dear mmajor48, Thank you for the Great rating of our hotel and for your compliments. We are absolutely thrilled that you enjoyed your time with us. We hope to see you back at Taj Cape Town very soon. Sincerely, Mark Wernich General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
GoPlaces37647066632 wrote a review Feb 2024
1 contribution
Excellent service including food and bar areas, pool and spa. I would stay again on my next visit. Great location in Cape Town in the middle of all activities. The table mountain is near by the hotel is well worth the visit. The water front is another great trip for shopping and dinning near the hotel.
Read more
Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GM Cape Town, Owner at Taj Cape Town
Responded 1 week ago
Dear GoPlaces37647066632, Thank you for the Great rating of our hotel and for your compliments. We are absolutely thrilled that you enjoyed your time with us. We hope to see you back at Taj Cape Town very soon. Sincerely, Mark Wernich General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Dhiran C wrote a review Feb 2024
1 contribution
Exceptional service from the manager on duty who upgraded our stay at no additional charges. I booked 2 rooms as I was travelling with my wife and daughter. The manager upgraded our stay to a 2 bedroom apartment. All the staff at the Taj Cape Town were also very friendly and helpful
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GM Cape Town, Owner at Taj Cape Town
Responded 2 weeks ago
Dear dhiranc2027, Thank you for the Great rating of our hotel and for your compliments. We are absolutely thrilled that you enjoyed your time with us. We hope to see you back at Taj Cape Town very soon. Sincerely, Mark Wernich General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Amy L wrote a review Feb 2024
2 contributions
I had an amazing weekend at The Taj. The staff were very friendly and incredibly attentive, they treated me like royalty. The room was perfection, with the most stunning views of Table Mountain. Breakfast was also amazing! The Taj is centrally located in town and perfect if you want to explore the city. Parking is a bit tricky with parking off site or valet but the hotel staff were really helpful.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: Rather get uber to drop off to make parking easier
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GM Cape Town, Owner at Taj Cape Town
Responded 2 weeks ago
Dear Amyleibbrandt, Thank you for the Great rating of our hotel and for your compliments. We are absolutely thrilled that you enjoyed your time with us. We hope to see you back at Taj Cape Town very soon. Sincerely, Mark Wernich General manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Adeola A wrote a review Feb 2024
1 contribution
Beautiful hotel, stunning rooms, luxurious and well situated, helpful and charming staff at front desk, porters, night manager, food is good enough, so I understand the reason for the 5 stars. Housekeeping was however a nightmare, I had to complain 4 different times on one night simply to get drinking glasses and teacups as well as slippers which they took away without a replacement, night manager was great. Theft - the nightmare continued with theft of a substantial amount of money, I believe I caught the cleaner at it as I returned earlier than usual and she was so visibly shaken, the safe I kept the money in was unlocked (I always locked it, but assumed I somehow didn't that day - unusual), she was just so skittish but was smart enough to leave some behind so it was not quickly detected until next day (I had checked out).. quite unfortunate.. I will lodge a formal complaint in the coming days due to the magnitude.. .
Read more
Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GM Cape Town, Owner at Taj Cape Town
Responded 2 weeks ago
Dear adeolaa792, We sincerely appreciate you taking the time and making the effort to provide us with your valuable feedback following your recent visit to Taj Cape Town. We are committed to addressing the issues you encountered during your stay, an investigation is in process and will contact you directly. Sincerely, Mark Wernich General manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Bianca B wrote a review Feb 2024
3 contributions
What a wonderful time at the Taj. We had the best shower, best Indian food at Bombay, best views from our room, incredible sushi in the lobby and just incredible service. We love it! We keep coming back because it never lets us down. 5 star for sure!
Read more
Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GM Cape Town, Owner at Taj Cape Town
Responded 3 weeks ago
Dear Biancab37, Thank you for the Great rating of our hotel and for your compliments. We are absolutely thrilled that you enjoyed your time with us. We hope to see you back at Taj Cape Town very soon. Sincerely, Mark Wernich General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Cape Town Central area.
PRICE RANGE
C$263 - C$414 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
taj cape town hotel cape town central
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
176
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Taj Cape Town (C̶$̶1̶8̶7̶) C$123 - UPDATED 2024 Prices, Reviews & Photos (South Africa) - Hotel - Tripadvisor

Frequently Asked Questions about Taj Cape Town
Which popular attractions are close to Taj Cape Town?
Nearby attractions include Inverdoorn Private Game Reserve (0.3 km), Company's Gardens (0.4 km), and St. George's Cathedral (0.08 km).
What are some of the property amenities at Taj Cape Town?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Taj Cape Town?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Taj Cape Town?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Taj Cape Town?
Yes, secured parking and valet parking are available to guests.
What are some restaurants close to Taj Cape Town?
Conveniently located restaurants include The Cousins Trattoria, FYN, and Iron Steak and Bar.
Are there opportunities to exercise at Taj Cape Town?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Taj Cape Town have airport transportation?
Yes, Taj Cape Town offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Taj Cape Town located near the city centre?
Yes, it is 0.8 km away from the centre of Cape Town Central.
Are any cleaning services offered at Taj Cape Town?
Yes, dry cleaning and laundry service are offered to guests.
Does Taj Cape Town offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.