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Hilton Cape Town City Centre

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Hilton Cape Town City Centre
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1,168 Reviews from our TripAdvisor Community

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Showing 1,016: English reviews
Reviewed 27 March 2016

I usually visit the hotel for business, but added a week's family holiday to my last trip. The office made sure we were assigned linked rooms in advance so the children could sleep in one and my wife and I in the other. It was great to see a less formal and more friendly side to the staff, who made...

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Helpful?
Thank Alex G
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for posting a review on Trip Advisor. I am pleased to read that you enjoyed your time at the Hilton Cape Town City Centre with your family. It is such a pleasure to learn that you were welcomed with the warmth and hospitality our team members are renowned for and enjoyed our facilities. Your recommendation...

Northern New Jersey
Reviewed 19 March 2016

This Hilton offered everything that we expect of a city center Hilton. We were very comfortable. Our room was immaculate. Mindful of other comments on TripAdvisor, we paid attention at breakfast, and we did not miss the pork sausage or bacon. Nor did we experience any sleep disruption from the call to prayer at neighborhood mosques. The staff was friendly...

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Thank WaterEnthusiasts
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for your wonderful feedback regarding your recent stay with us here at the Hilton Cape Town City Centre. I am delighted to learn that you enjoyed every aspect of your stay and hope that you will be able to return to Cape Town and our hotel for a longer period of time in the near...

London, United Kingdom
Reviewed 19 March 2016

I travelled a long distance to purchase the amazing chocolates from the speciality shop in the Hilton City Centre Hotel. I called in advance and was not told that the shop is not open over weekends or public holidays, which is totally bizarre for a shop within an hotel. I arrived to find the shop had closed for the whole...

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Helpful?
Thank 23Mikey23
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to review on TripAdvisor, your feedback is important to us. It is our top priority to ensure that every guest has a pleasurable and memorable experience at our hotel. I therefore, regret to read that you were not entirely satisfied with your experience due to the Chantilly shop being closed after...

Dubai, United Arab Emirates
Reviewed 18 March 2016

One of the good Hiltons i have stayed in. Very good location, the rooms are well done with all amenities, and the staff is very helpful.They also have a good and safe private parking. All in all a very good option in cape town.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank VikasA
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for posting a review on Trip Advisor. I am pleased to read that you enjoyed our modern and comfortable rooms and central location within the city centre. It is also such a pleasure to learn that you were welcomed with the warmth and hospitality our team members are renowned and that you enjoyed using the...

Israel
Reviewed 16 March 2016

The hotel's location is very central. The staff are very kind and helpful; the rooms are very clean and comfortable. We stayed for four days in the Hilton and we enjoyed our stay very much. There is always wifi everywhere in the hotel, but it is not always the best in the rooms. Overall the Hilton in Cape Town is...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jawad D
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review on Trip Advisor. I'm delighted to read that you found our hotel centrally located, enjoyed the comfortable accommodation and friendly service received from our team members. Your feedback is appreciated and we look forward to welcoming you back to the Mother City. With my personal regards, Marc...

manchester uk
Reviewed 15 March 2016

Nice room with a lovely pool . As we used Hilton points to pay for our stay we were told we could not breakfast in the restaurant . So we had breakfast in the executive lounge which actually served a fantastic buffet ., friendly and helpful staff. We recommend and will be staying again .

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Helpful?
Thank stanleyman1
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for posting a review on Trip Advisor. It is such a pleasure to learn that you were welcomed by our friendly and helpful staff with the warmth and hospitality they are renowned for. We are happy to read that you enjoyed the breakfast buffet and that you would recommend Hilton Cape Town City Centre to...

Bloemfontein, South Africa
Reviewed 15 March 2016

Excellent hotel in a very good location, within a walking distance to most city center activities. with a perfect view of the table mountain from most bedrooms. rooms service prompt and excellent. friendly staff.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Yabela D
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to write about your experience on Trip Advisor. It's great to read that you enjoyed the activities within the city and the beautiful views of Table Mountain. I'm happy to know that the service you received was prompt, friendly and excellent. Your positive comments are highly appreciated and we hope to...

Atlanta, Georgia, United States
Reviewed 13 March 2016

This hotel is good in terms of food, hospitality, but the house keeping is terrible. They only came to dress/make the room when called upon, and even so still left wet towels on the floor. The room is nice, but hotel has inefficient housekeepers. The environment is very clean except my not so great experience with housekeeping.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Juliet E
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to write about your recent stay at our property. It disheartens me to read about the service received from our housekeeping department and I would like to sincerely apologise for any inconvenience experienced. Our executive Housekeeper has been made aware of your comments and has taken the necessary steps to prevent...

Cairo
Reviewed 6 March 2016 via mobile

Pros Amazing comfortable rooms Very nice bath There is qibla direction for Muslim in the room which i found great There is even a special prayer room with all wodoo oh that was magical You can hear the Athan at all times as its surrounded by many mosques Breakfast is really super Executive lounge is also super Nuce shuttle to...

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2Thank ashafie
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to write about your recent stay with us. I'm delighted to read you enjoyed our breakfast selection, the Executive Lounge and our prayer facilities. Your suggestions regarding extending the shuttle hours are appreciated. Your feedback is valued and I look forward to welcoming you back to the Mother City soon. With...

Reviewed 3 March 2016

The first really dreadful thing is that in the adverts in CapeTown it says that there is no alcohol in the restaurant. It does not say this in the UK adverts. Indeed it is a muslim based hotel, which is fine, but it states three restaurants. The main one is indian with no alcohol. The second one on the ground...

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1Thank eric w
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear valued Guest, Thank you for posting a review on Trip Advisor. It disheartens me to read that you were not entirely satisfied with your stay and I would like to apologise for any inconvenience experienced. Please be advised that our Hilton Cape Town City Centre is Halaal certified by the Islamic Council of South Africa (ICSA) therefor we do...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of South Africa's second largest city at the foot of Table Mountain, the Hilton Cape Town City Centre hotel is only 20 minutes from Cape Town Airport and is close to many shops and businesses, the wine district, a variety of beaches and the National Parliament. All of the modern Guest Rooms at this Cape Town hotel boast large windows, 32-inch LCD TVs and complimentary wireless internet access. Upgrade to an Executive Room for stunning views of Table Mountain or the city and access to the Executive Lounge, with complimentary breakfast, canapés and drinks. Hold a conference for up to 120 guests in one of 6 meeting rooms or 2 board rooms, which offer the very latest in audio/visual technology and ensure your event is a success with our business center. Indulge in an all-day dining experience in the elegant Mezbaan restaurants(Halaal certified by ICSA) and sip cocktails and relax with a fragrant shisha pipe in the exotic Signal Hill Terrace Lounge and Restaurant. Work out in our Fitness Center or soak up the glorious South African sunshine and stunning views of the Bo-Kaap and Table Mountain in the outdoor swimming pool. ... more   less 

Additional Information about Hilton Cape Town City Centre

Address: 126 Buitengracht Street, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central > Schotsche Kloof
Price Range: $210 - $580 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Cape Town City Centre 5*
Number of rooms: 136
Reservation Options:
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Also Known As:
Hilton Cape Town City Centre Hotel Cape Town Central
Hilton Cape Town City Centre South Africa
Hotel Style:
#24 Business Hotel in Cape Town Central
#36 Family Hotel in Cape Town Central
#40 Romantic Hotel in Cape Town Central
#44 Luxury Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Cape Town City Centre staff and other travellers.
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Questions? Get answers from Hilton Cape Town City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have a meal at this hotel if you visit Cape Town.”
 of 5 bubbles DDR1234, 29 Dec 2016 | Read review
“Ask for a room with a view of Table Mountain”
 of 5 bubbles 998marciam, 27 Dec 2016 | Read review
“South side rooms have the Table Mountain view, and face the Bokaap neighborhood.”
 of 5 bubbles riverbend77, 28 Nov 2016 | Read review
“7th & 8th Floors are better for rooms and views.”
 of 5 bubbles AGEDNOMAD, 27 Nov 2016 | Read review
“Go to another hotel.”
 of 5 bubbles FoodEliminator, 17 Nov 2016 | Read review
5 of 5