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Hilton Cape Town City Centre

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Hilton Cape Town City Centre
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1,191 Reviews from our TripAdvisor Community

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Showing 1,030: English reviews
Reviewed 29 March 2016

Staff were very kind and helpful. A table mount view room was allocated on our request in advance, where we could enjoy the excellent view. The breakfast at the lobby dining was very good. We could spend comfortable time.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank yujig2016
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for your wonderful feedback regarding your recent stay with us here at the Hilton Cape Town City Centre. We are pleased to hear you enjoyed our spacious and comfortable rooms with stunning views of Table Mountain as well as our international buffet breakfast selection at the relaxed and chic, Bistro 126. Thank you for your...

hull
Reviewed 28 March 2016

From the moment we arrived the hotel staff where very helpful and attentive to our needs. Our room was clean and spacious on the 7th floor with a super view of table mountain. The executive lounge was managed very well with a good selection of complimentary alcoholic drinks and food from 6 to 9pm. We took breakfast in the restaurant...

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1Thank HullPosh
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for sharing your experience at Hilton Cape Town City Centre with the TripAdvisor community. I am delighted to learn that you had such a memorable stay and hope that you will be able to return to Cape Town and our hotel for a longer period of time in the near future. We look forward to...

Reviewed 28 March 2016 via mobile

Having stayed at other Hiltons and other hotels in Cape Town...i have to say i was disappointed. The experience was generally poor. On the one day the breakfast restaurant was too full and we had to wait in queues. Oh our checked in room was not ready when we got there an hour after official check in. And then there...

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Thank Kudzai M
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay on TripAdvisor, your feedback is important to us. I regret to read that you were not entirely satisfied with your experience and would like to take this opportunity to apologize for any inconveniences you may have encountered during your stay. Please be assured that incidents such...

Peynier, Provence-Alpes-Cote d'Azur, France
Reviewed 28 March 2016 via mobile

The hotel was as great as its outside look is ugly. In fact the outside is almost the only down side. Everything was great starting with the people who were nice, all of them, going out of their way to help you out with a big smile. The rooms were just great. Super clean, the right size, well designed. The...

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Helpful?
Thank Pascal H
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for posting a review on Trip Advisor. It is pleasing to learn that you had an enjoyable stay with us and that you would recommend Hilton Cape Town City Centre to others. I am happy to read that you found our rooms to be super clean, spacious and comfortable with stunning views of Table Mountain...

Reviewed 27 March 2016

I usually visit the hotel for business, but added a week's family holiday to my last trip. The office made sure we were assigned linked rooms in advance so the children could sleep in one and my wife and I in the other. It was great to see a less formal and more friendly side to the staff, who made...

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Helpful?
Thank Alex G
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for posting a review on Trip Advisor. I am pleased to read that you enjoyed your time at the Hilton Cape Town City Centre with your family. It is such a pleasure to learn that you were welcomed with the warmth and hospitality our team members are renowned for and enjoyed our facilities. Your recommendation...

Northern New Jersey
Reviewed 19 March 2016

This Hilton offered everything that we expect of a city center Hilton. We were very comfortable. Our room was immaculate. Mindful of other comments on TripAdvisor, we paid attention at breakfast, and we did not miss the pork sausage or bacon. Nor did we experience any sleep disruption from the call to prayer at neighborhood mosques. The staff was friendly...

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Helpful?
Thank WaterEnthusiasts
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for your wonderful feedback regarding your recent stay with us here at the Hilton Cape Town City Centre. I am delighted to learn that you enjoyed every aspect of your stay and hope that you will be able to return to Cape Town and our hotel for a longer period of time in the near...

London, United Kingdom
Reviewed 19 March 2016

I travelled a long distance to purchase the amazing chocolates from the speciality shop in the Hilton City Centre Hotel. I called in advance and was not told that the shop is not open over weekends or public holidays, which is totally bizarre for a shop within an hotel. I arrived to find the shop had closed for the whole...

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Helpful?
Thank 23Mikey23
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to review on TripAdvisor, your feedback is important to us. It is our top priority to ensure that every guest has a pleasurable and memorable experience at our hotel. I therefore, regret to read that you were not entirely satisfied with your experience due to the Chantilly shop being closed after...

Dubai, United Arab Emirates
Reviewed 18 March 2016

One of the good Hiltons i have stayed in. Very good location, the rooms are well done with all amenities, and the staff is very helpful.They also have a good and safe private parking. All in all a very good option in cape town.

Review collected in partnership with Hilton Hotels & Resorts
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Thank VikasA
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for posting a review on Trip Advisor. I am pleased to read that you enjoyed our modern and comfortable rooms and central location within the city centre. It is also such a pleasure to learn that you were welcomed with the warmth and hospitality our team members are renowned and that you enjoyed using the...

Israel
Reviewed 16 March 2016

The hotel's location is very central. The staff are very kind and helpful; the rooms are very clean and comfortable. We stayed for four days in the Hilton and we enjoyed our stay very much. There is always wifi everywhere in the hotel, but it is not always the best in the rooms. Overall the Hilton in Cape Town is...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jawad D
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review on Trip Advisor. I'm delighted to read that you found our hotel centrally located, enjoyed the comfortable accommodation and friendly service received from our team members. Your feedback is appreciated and we look forward to welcoming you back to the Mother City. With my personal regards, Marc...

manchester uk
Reviewed 15 March 2016

Nice room with a lovely pool . As we used Hilton points to pay for our stay we were told we could not breakfast in the restaurant . So we had breakfast in the executive lounge which actually served a fantastic buffet ., friendly and helpful staff. We recommend and will be staying again .

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Thank stanleyman1
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for posting a review on Trip Advisor. It is such a pleasure to learn that you were welcomed by our friendly and helpful staff with the warmth and hospitality they are renowned for. We are happy to read that you enjoyed the breakfast buffet and that you would recommend Hilton Cape Town City Centre to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of South Africa's second largest city at the foot of Table Mountain, the Hilton Cape Town City Centre hotel is only 20 minutes from Cape Town Airport and is close to many shops and businesses, the wine district, a variety of beaches and the National Parliament. All of the modern Guest Rooms at this Cape Town hotel boast large windows, 32-inch LCD TVs and complimentary wireless internet access. Upgrade to an Executive Room for stunning views of Table Mountain or the city and access to the Executive Lounge, with complimentary breakfast, canapés and drinks. Hold a conference for up to 120 guests in one of 6 meeting rooms or 2 board rooms, which offer the very latest in audio/visual technology and ensure your event is a success with our business center. Indulge in an all-day dining experience in the elegant Mezbaan restaurants(Halaal certified by ICSA) and sip cocktails and relax with a fragrant shisha pipe in the exotic Signal Hill Terrace Lounge and Restaurant. Work out in our Fitness Center or soak up the glorious South African sunshine and stunning views of the Bo-Kaap and Table Mountain in the outdoor swimming pool. ... more   less 

Additional Information about Hilton Cape Town City Centre

Address: 126 Buitengracht Street, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central > Schotsche Kloof
Price Range: $195 - $534 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Cape Town City Centre 5*
Number of rooms: 136
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Agoda, Booking.com, Priceline and Hotels.com so you can book your Hilton Cape Town City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Cape Town City Centre Hotel Cape Town Central
Hilton Cape Town City Centre South Africa
Hotel Style:
#24 Business Hotel in Cape Town Central
#36 Family Hotel in Cape Town Central
#40 Romantic Hotel in Cape Town Central
#42 Luxury Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Cape Town City Centre staff and other travellers.
8 questions
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Questions? Get answers from Hilton Cape Town City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of Table Mountain - sensational to wake up to every morning.”
 of 5 bubbles Aussie8869, 10 Mar 2017 | Read review
“Not a hotel I would recommend when there are so many others to choose from”
 of 5 bubbles lindajI7178WR, 2 Mar 2017 | Read review
“Overlooking the pool is probably best with balcony”
 of 5 bubbles PaulineL109, 28 Feb 2017 | Read review
“Have a meal at this hotel if you visit Cape Town.”
 of 5 bubbles DDR1234, 29 Dec 2016 | Read review
“Ask for a room with a view of Table Mountain”
 of 5 bubbles 998marciam, 27 Dec 2016 | Read review
5 of 5