We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The hotel fell woefully short of Hilton brand standards. The rooms are single glazed and very noisy (the hotel is on a main road in a noisy neighbourhood), and our room was poorly maintained and in need of refurbishment. The executive lounge is the worst...More
Review collected in partnership with Hilton Hotels & Resorts
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank MBG8
Management response:Responded 8 March 2017
We appreciate your feedback and for bringing these details to our attention. Our team works hard to accommodate each and every guest and we welcome any additional information at my email below.
We hope you will give us another chance to Make it...More
Clean rooms and courteous staff. Rooms facing Table mountain give an amazing view of the hill with divergent shades from dawn to dusk. The hotel is close to long street which buzzes with activity. Throughout the day(and night) plenty of city security personnel around the...More
Hotel was in an ideal location.The Hotel staff were very friendly and most helpful with any information we required.Rooms were big
Free shuttle to the Waterfront was a bonus.
Complimentary breakfast was very good.
Will stay here again in the not too distant future and...More
We had a wonderful stay at the Hilton Cape Town City Centre. Despite renovations, the hotel and its staff were great. Definitely recommend paying the extra for concierge level room and amenities. During the day the hotel area is vital and safe but it was...More
The Hilton Cape Town City Centre is an excellent hotel with lots of staff ready, waiting, and eager to assist you. We never had to look around or wait for help. It is beautifully maintained and very clean. It has its own restaurant and bars...More