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Queen Victoria Hotel

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Queen Victoria Hotel
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636 Reviews from our TripAdvisor Community

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Showing 551: English reviews
Zurich, Switzerland
Reviewed 4 days ago NEW

Small nice Boutique Hotel, next to the Waterfront, with good service. The Breakfast Buffet is very rich, cold and warm food is offered, The Restaurant in the evening has a small Card but offers a good choice. Special request for food is possible.

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Helpful?
Thank James G
London
Reviewed 1 week ago NEW

We had an exceptionally spacious suite on the third floor. The vast bathroom had a sunken bath for two , and large walk in shower for two as well as a very large and spacious double wash basin. The service was very good and the staff were friendly and helpful. The hotel is within a short walking distance of the...

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Thank LondonCGoss
Knutsford
Reviewed 1 week ago NEW

Great location just off the Waterfront. Spacious , clean modern rooms, Friendly helpful management and staff. Excellent delicious food in The Dash restaurant that is impossible to resist. New Year Eve at this hotel was very special indeed. The seven course meal and champagne served on the lawn with a clear view of the amazing firework display is a wonderful...

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Helpful?
Thank Jacquelyn55
Mission Viejo, California
Reviewed 1 week ago

From the moment you drive up you know you are in a great place. The Door Man directs you to park and takes your bags. Once inside the check-in is so personal at a desk and answering any questions you might have. The room was beautifully designed and offered nice harbor and city views. We had drinks and dinner in...

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2Thank Richard V
Reviewed 2 weeks ago

Very nice hotel located just steps from the Waterfront. The Waterfront is within walking distance in 2 minutes (no danger). Room: Room and bathroom very large and spacious. The room has a small balcony. The room is very quiet although the view is somewhat obstructed. very comfortable bed and the pressure and the water temperature is ok. Services: Very friendly...

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Helpful?
Thank Stefano M
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Stefano M Thank you very much for taking the time to write a review on your recent stay at the Queen Victoria Hotel. The team and I are thrilled to learn of your memorable stay with us and that you enjoyed the hospitality the team has to offer. Thank you also for the comment on the breakfast this has...

Reviewed 2 weeks ago

The problem with Trip Advisor is you only have an 'average' or 'very good' rating. I cant say our stay was either. On the plus side, the staff overall were very good, other than a short dark stocky female on the front desk that liked to totally ignore customers when we asked her a question. The rest of the staff...

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Helpful?
1Thank JPH888
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear JPH888 Thank you very much for taking the time to write such a detailed review on your recent stay at the Queen Victoria Hotel. The team and I are thrilled to learn of the positive xperiences at the hotel. I would also like to thank you for pointing out some of the concerns, these concerns have been duely noted...

Fishers, Indiana
Reviewed 2 weeks ago via mobile

We decided on staying at the Quenn Victoria at the suggestion of our travel agent primarily due to location and reputation. It is small, quiet and well appointed with a terrific upscale restaurant and bar area. We used it as our base camp as we explored the attractions of Cape Town and the surrounding area. We really enjoyed our stay.

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Helpful?
Thank DMJA21
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear DMJA21 Thank you very much for taking the time to write a review on your recent visit to the Queen Victoria Hotel. The team and I are thrilled to learn of your memorable stay with us. We look forward to welcoming you back again soon to create another memorable experience with us, so on your next visit please do...

Hong Kong, China
Reviewed 2 weeks ago

The Queen Victoria hotel is not located directly on the waterfront itself, unlike its sister property Victoria and Alfred Hotel directly above water, however it is not an issue, on the contrary. It is only a 3 minutes walk to the waterfront, and is much more quiet, away from the crowd, the QV hotel is situated in a secluded lane....

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Helpful?
Thank Laurent D
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Laurent D Thank you very much for taking the time to write a review on your recent visit to the Queen Victoria hotel. The team and I are thrilled to learn that you had a memorable stay with us and that you enjoyed the services and hospitality the hotel has to offer. We look forward to welcoming you back...

Ely, United Kingdom
Reviewed 3 weeks ago via mobile

Just been for dinner at Dash restaurant. Very upset to say , I need not go back to Las Vegas to the craft steak house for the best steak I've ever enjoyed . Git to come back to Cape Town . The dash is lovely . The food amazing

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1Thank neilbennett2014
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear neilbennett2014 Thank you very much for taking the time to write a review on your visit to the Queen Victoria Hotel and also for dining at our Dash restaurant. The team and I are thrilled to learn of your memorable experience with us. We look forward to welcoming you back again soon to create another memorable experience with us,...

Reviewed 5 weeks ago via mobile

This hotel is beautiful. Our room was spacious, huge bathroom and tastefully decorated. The breakfasts were delicious. The staff were extremely helpful. The location is perfect, especially for those visiting Cape Town for the first time. Would highly recommend.

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2Thank Holipopgirl
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Holipopgirl Thank you very much for taking the time to write a review on your recent visit to the Queen Victoria hotel. The team and I are thrilled to learn of your memorable stay with us and that enjoyed the service and hospitality the team has to offer. We look forward to welcoming you back again soon to create...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Queen Victoria Hotel is the newest addition to Newmark Hotel’s portfolio, which offers a myriad of ideally located upmarket hotels, other accommodation options and restaurants. What sets this unique five-star boutique hotel apart is the attention to detail given by the creative team responsible for its development, who achieved this through their unwavering passion for awe-inspiring design.From the creative brief of ‘where classic elegance meets contemporary design’, every effort has been made to ensure that the 35-room Queen Victoria Hotel is a haven of calm, luxury and understated opulence amongst the hustle and bustle of Cape Town’s popular V&A Waterfront.The interiors create an ambience of peaceful elegance, through the use of greys and taupes, marble-clad walls, crystal chandeliers, white marble and wooden parquet flooring, not to mention the triple-volume foyer with its dramatic white spiral staircase, glass lift and crystal chandeliers. The signature shade of deep purple has been employed to add a touch of regal eccentricity as an ode to the historic figure after whom the hotel is named.From the food and beverage offering at the hotel’s restaurant and bar, Dash, to the interior aesthetic, the Queen Victoria Hotel embodies a sense of international flair fused with local flavour. The menu at Dash is structured around classic French cuisine, with all ingredients sourced locally and seasonally, while ninety per cent of the interior pieces were sourced from local design geniuses.With a management team and staff dedicated to making every guest feel like royalty, a stay at the Queen Victoria Hotel will certainly exceed your expectation of what five-star luxury should be like. ... more   less 

Additional Information about Queen Victoria Hotel

Address: Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $408 - $816 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Queen Victoria Hotel 5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Queen Victoria Hotel Cape Town, South Africa
Hotel Style:
#4 Spa Hotel in Cape Town Central
#7 Business Hotel in Cape Town Central
#11 Romantic Hotel in Cape Town Central
#13 Luxury Hotel in Cape Town Central
#34 Family Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Queen Victoria Hotel staff and other travellers.
7 questions
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Tucson, Arizona
over a year ago
San Diego, California

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Questions? Get answers from Queen Victoria Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for rooms facing the Water Front”
 of 5 bubbles H8984SPjamesg, 18 Jan 2017 | Read review
“Ask for the third floor”
 of 5 bubbles LondonCGoss, 15 Jan 2017 | Read review
“The corner suit over looking Table Mountain was stunning.”
 of 5 bubbles Jacquelyn55, 15 Jan 2017 | Read review
“2nd floor rooms will have a better view.”
 of 5 bubbles 359LaurentD, 2 Jan 2017 | Read review
“Pay extra for a Luxury Room. Better views. The lowest category Deluxe rooms can be dark and cave-like.”
 of 5 bubbles rj2002, 10 Dec 2016 | Read review
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