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Queen Victoria Hotel & Manor House

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Traveller (320)
Room & Suite (355)
Dining (42)
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Overview
  • Excellent79%
  • Very good16%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“dash restaurant”(35 reviews)
“dock house”(39 reviews)
“premium room”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (781)
There are newer reviews for Queen Victoria Hotel & Manor House
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Traveller rating
527
113
23
8
6
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527
113
23
8
6
Show reviews that mention
All reviewsdash restaurantdock housepremium roomsister hoteltable mountainboutique hotelhuge bathroomturn down servicebeautiful hotelperfect locationwaterfront areahighly recommend this hotelsmall hotelour honeymooneach eveningfour nightsfew minutes walk
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111 - 115 of 677 reviews
Reviewed February 27, 2017 via mobile

Only a 3 minute walk to the waterfront, which is a lovely area with many fine restaurants, cafes, boutique shops and shopping malls. Table mountain view from the hotel restaurant. Our room was large with a double sink bathroom, nice and quiet. Breakfast was good...More

Thank Littledumpling12
Response from TheunieMarais, General Manager at Queen Victoria Hotel & Manor HouseResponded March 1, 2017

Dear Littledumpling12 Thank you very much for taking the time to write a review on your recent stay at the Queen Victoria Hotel. The team and I are thrilled to learn that you had a memorable stay with us. Thank you for the valueble feedback...More

Reviewed February 26, 2017

1. I must agree with another reviewer that this venue charges NYC/London prices but they do not deliver even 3 star service. Upon arrival we were taken to our junior suite by the bellman and even before we entered the room you could smell raw...More

2  Thank zack477
Response from TheunieMarais, General Manager at Queen Victoria Hotel & Manor HouseResponded March 1, 2017

Dear zack477 Thank you very much for taking the time to write a review on your stay at the Queen Victoria Hotel. The team and I are sad to learn that we failed to deliver on the service the hotel is so well renowned for....More

Reviewed February 23, 2017

My husband and I stayed here for 4 nights in January 2017 at the beginning of our 2 week honeymoon in South Africa. This was a wonderful way to start the trip. The hotel is lovely, the rooms are clean and comfortable, and the location...More

Thank r_y1125
Response from TheunieMarais, General Manager at Queen Victoria Hotel & Manor HouseResponded March 1, 2017

Dear rby1125 Thank you very much for tking the time to write and review on your recent visit to the Queen Victoria Hotel. The team and I are thrilled to learn that you had a memorable experience with us while joining us on your special...More

Reviewed February 17, 2017

This review should be read in the context of the room rates this hotel is charging. If the hotel is going to charge room rates equivalent to a stay in NYC or London four star establishment, the service should be on par or better. I...More

1  Thank Drewmic1
Response from TheunieMarais, General Manager at Queen Victoria Hotel & Manor HouseResponded March 1, 2017

Dear Drewmic1 Thank you for taking the time to write such a detailed review and feedback on your recent stay at the Queen Victoria Hotel. The team and I are sad to learn that we failed to deliver on the service that we are so...More

Reviewed February 16, 2017 via mobile

We have just spent 4 nights at this lovely hotel and have enjoyed it very much. Our room was large and well appointed. Amenities are top rate, and the service from every employee we encountered was consistently warm, friendly and polite. I would give the...More

1  Thank Peggy G
Response from TheunieMarais, General Manager at Queen Victoria Hotel & Manor HouseResponded March 1, 2017

Dear Peggy G Thank you very much for taking the time to write a review on your recent visit to the Queen Victoria Hotel. The team and I are thrilled to learn that you had a memorbale stay with us. Thank you also for pointing...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Business Centre with Internet Access
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$204 - US$694 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Cape Town Central
#8 Spa Hotel in Cape Town Central
#11 Romantic Hotel in Cape Town Central
#20 Luxury Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$204 - US$694 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Cape Town Central
#8 Spa Hotel in Cape Town Central
#11 Romantic Hotel in Cape Town Central
#20 Luxury Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (320)
Room & Suite (355)
Dining (42)
Pool & Beach (15)
Amenities (21)
Questions & Answers
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March 18, 2018|
AnswerShow all 4 answers
Response from SteveMaskill | Reviewed this property |
Depends since most safaris are malaria free, so didn’t need to take any pills
0
Votes
Jason Y
February 1, 2018|
AnswerShow all 3 answers
Response from Jeff-and-Todd | Reviewed this property |
We were there in December. Amazing stay at this hotel. We had one of the rooms with a butler. Because we care about the situation, we took two minute showers and no baths. Nobody at the hotel pressured us but we took it upon... More
0
Votes
Room Tips
"Ask for a room with a balcony"
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"We did not stay here, so cannot comment"
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"Corner suites offer you several full length windows to view the scenery."
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"Try getting one facing the mountain"
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