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Queen Victoria Hotel

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Queen Victoria Hotel
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660 Reviews from our TripAdvisor Community

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Showing 574: English reviews
Kitchener, Canada
Reviewed 7 October 2015

This is a very nice Hotel with exceptional rooms, restaurant, bar and service. The breakfast was outstanding and they even packed a breakfast for us when we left before the breakfast service started. It also has the added bonus of being a 5 minute walk to the VA Waterfront.

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Thank bnc462
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear bnc 462 Thank you very much for the review on The Queen Victoria Hotel. The team and i are trilled that you enjoyed your time here with us in beautifu Cape Town. Always a pleasure to learn that our valued guests enjoyed their stay here with us combined with the services that we strive to deliver. We look forward...

Melbourne, Australia
Reviewed 7 October 2015

Fantastic location. Right near the waterfront. Near great shopping, restaurants and within walking distance to some really interesting tourist spots. The staff are delightful,efficient and helpful. The room we stayed in was clean, comfortable and had a wonderful view of table mountain. Thoroughly enjoyed our stay and will be back, hopefully sooner than later.

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Thank imday
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear imday Thank you so much for your review and taking the time to give some feedback on your experience here at The Queen Victoria Hotel. The team and I are delighted to hear that you enjoyed your stay here with us and assisted you in making memories here in beautiful Cape Town. We look forward to welcoming you back...

Reviewed 6 October 2015

Before our honeymoon I had been eyeing the Queen Victoria for a chunk of stay while in Cape Town. We actually ended up there after our other hotel we were staying at was not acceptable. Luckily the Victoria had accommodations and they *kindly* upgraded us since we were on our honeymoon. We had a beautiful suite with an amazing view...

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Thank Molly B
TheunieMarais, Manager at Queen Victoria Hotel, responded to this review

Dear MollyB Thank you very much for taking the time to write such a beautiful review on the Queen Victoria Hotel. The team and I are so pleased to see such positive points on our Hotel and services as we take great pride in delivering a personal and memorable experience. We look forward to welcoming you back again soon to...

Derbyshire
Reviewed 4 October 2015

We were recommended to stay here by James our travel consultant from Krugerpark.com as part of our South African Adventure tour. What a great recommendation! We stayed in a premier suite for 3 nights at the beginning of the holiday and on our last night in a deluxe room. Both rooms were beautiful. The Hotel is ideally situated for the...

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1Thank chrissie55
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Chrissie55 Than you very much for taking the time in writing a review on your stay here with us at the Queen Victoria Hotel. The Staff, Chef and I are thrilled to hear that you had such a memorable stay here with us . We look forward to welcoming you back again soon to create another memorable experience with...

Orebro, Sweden
Reviewed 3 October 2015 via mobile

Top notch points for hospitality, restaurant and bar. Breakfast sumptuous. Stayed there at 3 occasions within a month. Twice we had the same room where the shower door was hanging slightly ajar and the floor got wet. Constant problem with the Wi-Fi as it would not recognize either name or room number. Quite a confusion on checking out as the...

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Thank Tom D
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Tom D Thank you very much for taking the time out to write a review on The Queen Victoria Hotel. We are so pleased to hear that you enjoyed your stay here with us. I would like to also thank you for raising the issues that you have encountered during your stay so that my team and I can...

Sydney
Reviewed 2 October 2015 via mobile

Queen Victoria was the first stop of our honeymoon in South Africa and what a great way to kick it off. The hotel is in a great location just tucked back from the main drag of the V&A waterfront, our room was lovely with a big comfortable bed and view back to signal hill and table mountain, the staff were...

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1Thank Jessica D
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Jessica D My Team and I are so pleased to hear that you had such a good stay here with us at The Queen Victoria Hotel. Being such a special occasion we are thrilled that we managed to make your stay a truely memorable experience We look forward to welcoming you back again soon to create another memorable experience...

Reviewed 27 September 2015 via mobile

We stayed here for 5 nights of our honeymoon and it was the best hotel experience we have ever had. The staff could not have been any more helpful. The front desk team were always on hand for booking dinner & trips. Nothing was a problem for them & this really contributed towards a wonderful stay. The room was very...

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Thank Eoghan O
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear Eoghan O, My team and I are delighted to read that you had a memorable stay with us recently on your Honeymoon and cannot even begin to thank you for writing such a positive review for future travellers. We pride ourselves on delivering personalized attention to our guests and always want to make you feel at home with us....

Sydney, Australia
Reviewed 23 September 2015

Just spent six days in this hotel. I was in room 1212 which had a great view of Table Mountain, variously partly or completely shrouded in cloud or big and bold without any cloud cover. The hotel is in an area away from any traffic noise which enabled a great night's sleep. The large rooms are beautifully decorated in classic...

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Thank terryanne9
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear terryanne9, I am delighted to read that you enjoyed your stay with us at the Queen Victoria Hotel. My Team and I take great pleasure in reading such positive reviews and great pride in sharing our truly South African hospitality with you. I am glad to read that you had a wonderful time at Sanctuary Spa as well. We...

Pittsburgh, Pennsylvania
Reviewed 17 September 2015

We were here with a business group and the hotel worked out well for our meetings, departures to off sights, etc. the hotel is very conveniently located to the V & A Waterfront with plenty of shopping and dining venues. We felt very safe at this hotel. Rooms were generously sized with all the normal amenities. I will state that...

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Thank Armstrong56
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear Armstrong56, Thank you for your lovely review of the Queen Victoria Hotel and we are certainly glad that you decided to stay with us. We look forward to welcoming you back again soon to create another memorable experience with us, so on your next visit please do let reservations@newmarkhotels.com know so that we can make your next Queen Victoria...

Western Cape, South Africa
Reviewed 16 September 2015

We felt totally spoiled with our suite and and loved the amazing balcony with views over V&A Waterfront. Service was lovely and attentive. Really nice breakfast and the food at Dash was impressive. Everything you need at your fingertips including a Spa and pool next door. All in all, we Loved our Stay!

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Thank Charne72
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear Charne72, Thank you for taking the time to write such a wonderful review after your recent visit to the Queen Victoria Hotel. The team are really happy to read that you had a great time with us. We look forward to welcoming you back again soon to create another memorable experience with us, so on your next visit please...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Queen Victoria Hotel is the newest addition to Newmark Hotel’s portfolio, which offers a myriad of ideally located upmarket hotels, other accommodation options and restaurants. What sets this unique five-star boutique hotel apart is the attention to detail given by the creative team responsible for its development, who achieved this through their unwavering passion for awe-inspiring design.From the creative brief of ‘where classic elegance meets contemporary design’, every effort has been made to ensure that the 35-room Queen Victoria Hotel is a haven of calm, luxury and understated opulence amongst the hustle and bustle of Cape Town’s popular V&A Waterfront.The interiors create an ambience of peaceful elegance, through the use of greys and taupes, marble-clad walls, crystal chandeliers, white marble and wooden parquet flooring, not to mention the triple-volume foyer with its dramatic white spiral staircase, glass lift and crystal chandeliers. The signature shade of deep purple has been employed to add a touch of regal eccentricity as an ode to the historic figure after whom the hotel is named.From the food and beverage offering at the hotel’s restaurant and bar, Dash, to the interior aesthetic, the Queen Victoria Hotel embodies a sense of international flair fused with local flavour. The menu at Dash is structured around classic French cuisine, with all ingredients sourced locally and seasonally, while ninety per cent of the interior pieces were sourced from local design geniuses.With a management team and staff dedicated to making every guest feel like royalty, a stay at the Queen Victoria Hotel will certainly exceed your expectation of what five-star luxury should be like. ... more   less 

Additional Information about Queen Victoria Hotel

Address: Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $448 - $846 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Queen Victoria Hotel 5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Queen Victoria Hotel Cape Town, South Africa
Hotel Style:
#5 Spa Hotel in Cape Town Central
#7 Business Hotel in Cape Town Central
#11 Romantic Hotel in Cape Town Central
#14 Luxury Hotel in Cape Town Central
#34 Family Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Queen Victoria Hotel staff and other travellers.
8 questions
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Tucson, Arizona
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to premier”
 of 5 bubbles michaellM4119ED, 2 Mar 2017 | Read review
“All other things being equal, a view of the Table Mountain is good.”
 of 5 bubbles mrcmrc2, 1 Mar 2017 | Read review
“Preview the room before accepting and be sure what you requested and paid for: standard, deluxe or more, is what you get.”
 of 5 bubbles jamestW4435CE, 28 Feb 2017 | Read review
“Go somewhere else!”
 of 5 bubbles zack477, 26 Feb 2017 | Read review
“Ground floor corner room giving views of Table Mountain. Great size and location.”
 of 5 bubbles auldcreamery2013, 3 Feb 2017 | Read review
5 of 5