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Queen Victoria Hotel

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Queen Victoria Hotel
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670 Reviews from our TripAdvisor Community

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Showing 581: English reviews
United Kingdom
Reviewed 25 May 2016

A lovely hotel in a perfect location to the water front. Activities are just minutes away, rooms are luxurious, we had the table mountain facing room which also had a view of the harbour too. What a lovely place. Staff are so friendly. Has 35 rooms even catering for Disabled clients too. Beds are large, showers are amazing and food...

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Helpful?
2Thank UMANGGOSSAIN
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear UMANGGOSSAIN Thank you very much for taking the time to write a review on your recent stay with us at the Queen Victoria Hotel. The team and I are thrilled to learn that you had a memorable stay with us and enjoyed the hotel, views and services the we has to offer. We look forward to welcoming you back...

Reviewed 23 May 2016 via mobile

Had the pleasure of spending 4 nights here after a very long journey from nz. Welcoming staff. Very professional. Beautiful rooms and surrounds. Great facilities. It was my birthday when we arrived and they provided some lovely touches. Great location to go shopping!

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1Thank Melqt
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Melqt Thank you very much for your review on your recent stay at the Queen Victoria hotel. The team and I are thrilled to learn that you had a memorable stay with us and that we could celebrate the special occasion with you. We look forward to welcoming you back again soon to create another memorable experience with us,...

Sydney
Reviewed 22 May 2016

This place is on the edge of the Waterfront which is probably the most expensive part of Capetown in which to stay. Rooms were airy and well equipped but quite small. Satff are very helpful. Breakfasts above average

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1Thank AlterK
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear AlterK Thank you very much for taking the time to write a review on your recent stay at the Queen Victoria Hotel. The team and I are thrilled to learn that you had a memorable stay with us. We look forward to welcoming you back again soon to create another memorable experience with us, so on your next visit...

London, United Kingdom
Reviewed 13 May 2016

There is very little, if indeed anything, not to like about this hotel. Other than to simply say that everything about it is great, I would particularly highlight the following. The staff are exceptionally helpful, polite and friendly, and nothing is too much trouble for them. The rooms are large, spacious and comfortable, with high quality beds and linen, and...

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1Thank Bamber P
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Bamber P Thank you very much for taking the time to write such a detailed review on your recent stay with us. The team and I are thrilled to learn that you had a memorable experience with us. Thank you very much for te feedback regarding the staff and services and also for pointing out the area of improvement,...

Aussie
Reviewed 10 May 2016

The sister hotel to the Victoria and Alfred Waterfront Hotel nearby, in an elevated position overlooking the waterfront. Close to the restaurants and bars on the waterfront but not quite part of it, which can be perceived as advantageous or perhaps not. The restaurant here named Dash was out of this world - great food and great service from the...

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Helpful?
Thank Manager_Janet
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Manager_Janet Thank you very much for your review on your recent visit to the Queen Victoria Hotel. The team and I are thrilled to learn that you had a memorable experience with us in both the hotel and our Dash restaurant. Thank you for the positive comments on the service from Mr B, this will be communicated to him....

Reviewed 1 May 2016 via mobile

We wanted a special treat, and that it was! We went for the "couples special" which involved a 90 minute full body massage followed by a glass of bubbly. The therapists and service were both incredible. We will definitely be back!

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1Thank Simone S
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Simone S Thank you very much for taking the time to write a review on your recent Spa experience at the Sanctuary Spa. The team and I are thrilled to learn that you had a memorable experience with us and we are looking forward to welcome you back in the near future. Kind Regards Theunie Marais

Miami Beach, Florida
Reviewed 22 April 2016

Review collected in partnership with Amoma.com
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Thank U4654FNmonicam
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Hanford, California
Reviewed 21 April 2016

The staff is exceptional! The breakfast is also. The location is walking distance to the waterfront. We loved our stay. We had booked tickets Wednesday morning for Robben Island and at breakfast I was very sick. My husband said cancel the day and we will go to the hospital. I said no I will be fine. I stopped in the...

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Thank 394mia08
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Tanis W Thank you very much for taking the time to write such a detailed review on your recent stay. The team and I are thrilled to learn that you had a memorable experience with us. Thank you for the posetive feedback on the staff and service provided by the team. We look forward to welcoming you back again...

New York
Reviewed 18 April 2016

Loved this boutique hotel!!! People were quite nice, breakfast was great and loved our rooms We were on the third floor facing Table Mtn and the Waterfront. Loved my little balcony for my morning coffee. So nice to be centrally located but not right with the hustle and bustle of noise at the Waterfront. Walked down the stairs right to...

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Thank jeaNewYork
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear jeaNewYork Thank you for taking the time to write a review on your recent stay with us. The team and I are thrilled to learn that you had a memorble stay with us. I have also noted the feedback that has been given and will adress this matter accordingly. We look forward to welcoming you back again soon to...

Doha, Qatar
Reviewed 18 April 2016

From the moment we arrived to the moment we left nothing was ever too much trouble for the staff in this lovely hotel. The rooms were well presented and the bathroom massive. Breakfast was buffet style with a hot menu choice of egg dishes and fish. Sparkling wine was also available! Waiting staff we efficient and very polite and the...

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1Thank HeyJude433
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear HeyJude433 Thank you very much for your review on your recent stay with us. The team and I are thrilled to learn that you had a memorable stay with us. We look forward to welcoming you back again soon to create another memorable experience with us, so on your next visit please do let reservations@newmarkhotels.com know so that we...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Queen Victoria Hotel is the newest addition to Newmark Hotel’s portfolio, which offers a myriad of ideally located upmarket hotels, other accommodation options and restaurants. What sets this unique five-star boutique hotel apart is the attention to detail given by the creative team responsible for its development, who achieved this through their unwavering passion for awe-inspiring design.From the creative brief of ‘where classic elegance meets contemporary design’, every effort has been made to ensure that the 35-room Queen Victoria Hotel is a haven of calm, luxury and understated opulence amongst the hustle and bustle of Cape Town’s popular V&A Waterfront.The interiors create an ambience of peaceful elegance, through the use of greys and taupes, marble-clad walls, crystal chandeliers, white marble and wooden parquet flooring, not to mention the triple-volume foyer with its dramatic white spiral staircase, glass lift and crystal chandeliers. The signature shade of deep purple has been employed to add a touch of regal eccentricity as an ode to the historic figure after whom the hotel is named.From the food and beverage offering at the hotel’s restaurant and bar, Dash, to the interior aesthetic, the Queen Victoria Hotel embodies a sense of international flair fused with local flavour. The menu at Dash is structured around classic French cuisine, with all ingredients sourced locally and seasonally, while ninety per cent of the interior pieces were sourced from local design geniuses.With a management team and staff dedicated to making every guest feel like royalty, a stay at the Queen Victoria Hotel will certainly exceed your expectation of what five-star luxury should be like. ... more   less 

Additional Information about Queen Victoria Hotel

Address: Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $404 - $787 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Queen Victoria Hotel 5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Queen Victoria Hotel Cape Town, South Africa
Hotel Style:
#5 Spa Hotel in Cape Town Central
#7 Business Hotel in Cape Town Central
#11 Romantic Hotel in Cape Town Central
#15 Luxury Hotel in Cape Town Central
#34 Family Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Queen Victoria Hotel staff and other travellers.
8 questions
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Tucson, Arizona
over a year ago

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Questions? Get answers from Queen Victoria Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is exceptional. Close to the V & A waterfront. ( across the road ).”
robertbakewell, 26 Mar 2017 | Read review
“Upgrade to premier”
michaellM4119ED, 2 Mar 2017 | Read review
“All other things being equal, a view of the Table Mountain is good.”
mrcmrc2, 1 Mar 2017 | Read review
“Preview the room before accepting and be sure what you requested and paid for: standard, deluxe or more, is what you get.”
jamestW4435CE, 28 Feb 2017 | Read review
“Go somewhere else!”
zack477, 26 Feb 2017 | Read review
5 of 5