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Best Western Cape Suites Hotel

1.5 km from Cape Town Central centre
  • Free Wifi
  • Free Parking
  • Breakfast included
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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Corner of De Villiers & Constitution | Zonnebloem, Cape Town Central 8002, South Africa
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276 Reviews from our TripAdvisor Community

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Showing 236: English reviews
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Belfort, France
Reviewed 5 days ago NEW

I was there during 5-month! Be careful with all the rules of this establishment, they always trying to rip you off! Furthermore the appartement was full of cockroach, and they never clean properly the flat.

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Thank cacamimi
Reviewed 5 days ago NEW

Place really bad, poor services, housekeeping don't clean the room, they take towels but they don't replace them in the bathroom, there is a lot of cockroaches and dust in the room. I don't recommand this place. Moreover, the wifi is really bad.

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Thank Kiks k
Reviewed 1 week ago

The staff and Hotel were excellent. All the staff are so friendly, they will go out of there way to help you. The food was excellent, the Hotel rooms were very clean, and homely. All the staff treat you with respect, always have a friendly smile, and would help you in any way. We had a fantastic holiday and I...

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Thank Maggie D
Marketing_and, General Manager at Best Western Cape Suites Hotel, responded to this review

Dear Maggie D, Thank you for your review. We were delighted to read that you enjoyed your stay at Best Western Cape Suites Hotel. Thank you for your lovely comments on our amazing food, clean rooms, exceptionally respectful and friendly staff. Your positive comments inspire us to create an even better experience for our guests. We look forward to welcoming...

Ballarat, Australia
Reviewed 1 week ago

This is an excellent choice if you are looking for convenient, budget and very friendly accommodation in Cape Town. I had a group of 16 from all over Africa and we were all happy with the service we received. The staff were all friendly and helpful - every one of my requests was addressed immediately and efficiently. My colleagues were...

Review collected in partnership with this hotel
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Helpful?
Thank ShawIdea
Marketing_and, Manager at Best Western Cape Suites Hotel, responded to this review

Dear ShawIdea, Thank you for your review. We were delighted to read that you enjoyed your stay at Best Western Cape Suites Hotel. Thank you for your lovely comments on our cheerful, convenient, cut-rate and friendly accommodation. We are pleased that your stay a long with your colleagues turned out to be satisfying in all aspects. Your positive comments inspire...

Eastleigh, United Kingdom
Reviewed 2 weeks ago

Myself and daughter have been staying here for years but this time my sister came with us she had suite next to us. Yes it can get noisy but so do other hotels as for feeling safe it has 24hrs security who you can contact via reception as all rooms have telephone. Rooms are cleaned everyday with fresh linen and...

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Thank Lesley H
Marketing_and, Manager at Best Western Cape Suites Hotel, responded to this review

Dear Lesley H, Thank you for taking the time to write your review on TripAdvisor. We are glad to read that you enjoyed your stay at Best Western Cape Suites Hotel and that we were able to cater for all your needs you desired. Your kind words and compliments on our tight security, fresh linen towels and helpful staff motivates...

Islamabad Capital Territory, Pakistan
Reviewed 2 weeks ago

overall experience was fantastic.. but the room lock was a headache. that can actually be improved a bit to the modern standards.washroom needs a bit of improvement as well. otherwise the service and staff was really nive and friendly

Review collected in partnership with this hotel
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Thank 903shandara
Campbell, California
Reviewed 3 weeks ago

I wouldn't stay there again, the room is sparse ,noisy it is just okay , the staff were helpful but defiantly a budget hotel. I not feel safe leaving anything of value in the room. After spending so much money getting to SA it was a disappointing hotel start.

Review collected in partnership with this hotel
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Thank sharolen2017
Reno, Nevada, USA
Reviewed 3 weeks ago

The staff did an A+ job, but everything else was substandard. No suites, only kitchenettes, 4 floors with no loft. The computer barely worked and WIFI was not much better. No work out facilities and homeless people were camped just over the wall

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Thank ralphs624
Johannesburg, South Africa
Reviewed 3 weeks ago

On arrival the reception staff were friendly but looked like a 3 star offering. No one to ensure that you knew where to park and find your hotel room. One entering the room was very sterile, bland with no home feeling, clean but bed in middle of large room with en suite kitchenette but zero vibe. TV the worst offering...

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Thank clive852
Cape Town Central, South Africa
Reviewed 4 weeks ago

The security is very poor - lots of cameras on building, but not all their cameras are in work order. They will investigate if something happened with your belongings, but know very well that you be long gone The food is of very low standard and would recommend to rather eat out. The service is of a no care attitude

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Thank coetzeejc
Marketing_and, Manager at Best Western Cape Suites Hotel, responded to this review

Dear coetzeejc, Thank you for your review. On behalf of Management and Staff at The Best Western Cape Suites, we would like to apologise for not meeting your culinary- and service expectations. Please allow us the opportunity to respond to the security issue raised, as well as provide feedback on the incident reported, leading up to this review: As you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Nestled at the foot of Table Mountain, with views of the Cape Town city skyline and Table Bay, lies the BEST WESTERN Cape Suites Hotel, a village-style hotel with a total of 123 studio, one, two and three-bedroom suites. Guests will enjoy a home away from home environment in spacious accommodations, air-conditioned suites with fully equipped kitchens, all at three star standards. Our suites can accommodate several guests, providing twin beds in each bedroom and a double sleeper couch in the lounge. Ideally located, the hotel is a five-minute drive to the famous V & A Waterfront and a 15-minute drive to the beaches of Camps Bay and Clifton. The BEST WESTERN Cape Suites Hotel provides a sensible alternative in offering affordable accommodations for tour groups, business travelers, families and individuals who are looking for spacious accommodations with convenient amenities in Cape Town. ... more   less 

Additional Information about Best Western Cape Suites Hotel

Address: Corner of De Villiers & Constitution | Zonnebloem, Cape Town Central 8002, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $86 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Cape Suites Hotel 3*
Number of rooms: 123
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Also Known As:
Best Western Cape Hotel Cape Town Central
Best Western Cape Town
Cape Town Best Western
Best Western Cape Suites Hotel Cape Town, South Africa
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Cape Suites Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't take it if you want calm and good services”
 of 5 bubbles kiksk2017, 17 Feb 2017 | Read review
“All rooms are excellent”
 of 5 bubbles 109maggied, 14 Feb 2017 | Read review
“Ground floor for us”
 of 5 bubbles lesleyh431, 7 Feb 2017 | Read review
“There were much better values in the City, I selected this hotel due to the misrepresentation by Best Western”
 of 5 bubbles ralphs624, 27 Jan 2017 | Read review
“Busy street on eastern side, with fire brigade up the road and their sirens, also the taxi hooting all the time”
 of 5 bubbles coetzeejc, 25 Jan 2017 | Read review
5 of 5