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07/05/2017 08/05/2017
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    Best Western Cape Suites Hotel

    Corner of De Villiers & Constitution | Zonnebloem, Cape Town Central 8002, South Africa
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (82)
    Room & Suite (46)
    Pool & Beach (9)
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    Overview

    • Excellent22%
    • Very good31%
    • Average24%
    • Poor10%
    • Terrible11%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    3 Star Hotel
    All hotel details
    SunSquare Cape Town Gardens
     
    Parliament Hotel
     
    Cape Diamond Hotel
     
    Hotel on St Georges
     
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
    Standard Room

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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 30 December 2015

    A completely rundown establishment. It ruined my Christmas. Every appliance had to be replaced. I'm lost for words.... I will be submitting a formal complaint to Best Western with photos as this is not a three star hotel as the photos on Bookings.com depict.More

    Review collected in partnership with this hotel
    Helpful?
    Response from BWCSH, General Manager at Best Western Cape Suites Hotel

    Dear 825warrenh, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for...More

    Reviewed 30 December 2015

    Found these Flats on Booking.com as a last resort to our family holiday in Cape Town. Firstly the hotel name should be scrapped out and be replaced with apartments. This Hotel/Apartments is definitely one I would like to stay in it again. We stayed in...More

    Review collected in partnership with this hotel
    Helpful?
    Response from BWCSH, General Manager at Best Western Cape Suites Hotel

    Dear ViajanteAfricano, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you...More

    Reviewed 29 December 2015

    Great hotel right in the city centre of Cape Town. Hotel is located at the base of Table Mountain and has great views of the city and Table Mountain. Hotel is about 15 minutes walk to Green Market Square, where you have great shops, a...More

    Helpful?1  
    Response from Ma-AfrikaHotels, Manager at Best Western Cape Suites Hotel

    Dear yvonne K, We are happy to learn that you enjoyed your stay at the Best Western Cape Suites Hotel. We value all our guests' comments as these assist us greatly in improving our products and services. Thank you for sharing your experience. We hope...More

    Reviewed 29 December 2015 via mobile

    We just got back from a 9nt stay at the 'best' western. One of the worst places I've stayed. Im not a fussy person, but this place is something else. The microwave didn't work properly, the stove was faulty, the blinds were broken, the shower...More

    Helpful?2  
    Response from BWCSH, General Manager at Best Western Cape Suites Hotel

    Dear Nazia E, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience...More

    Reviewed 27 December 2015

    Located just on the foothills of the table mountain this location is the best value for money , excellent service good restaurants around and they provide drop off and pick up from the surrounding area.More

    Review collected in partnership with this hotel
    Helpful?
    Response from Ma-AfrikaHotels, Manager at Best Western Cape Suites Hotel

    Dear KJ9838, We are happy to learn that you enjoyed your stay at the Best Western Cape Suites Hotel. We value all our guests' comments as these assist us greatly in improving our products and services. Thank you for sharing your experience. We hope to...More

    SunSquare Cape Town Gardens
     
    Parliament Hotel
     
    Cape Diamond Hotel
     
    Hotel on St Georges
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    Details
    • Price range
    • US$55 - US$138 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    Photos
    Traveller (82)
    Room & Suite (46)
    Pool & Beach (9)
    Dining (6)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    ajppfc
    Can anyone advise what room number on the top floors over look Table Mountain.as we would like to request one off these rooms..We like to sit on the balcony and look at the views. We do not want ground floor or lower ground floor rooms. many thanks.
    21 February 2017|
    Answer Show all 5 answers
    Response from Marketing_and | Property representative |
    Hi ajppfcm, Thank you for your question. Please feel free to contact the Reservations Manager/Asst. General Manager, Merle McClarty directly to discuss. All rooms are subject to availability and regrettably, due to a... More
    0
    Votes
    GabsGirl76
    Hi! Is Best Western Cape Suites hotel the same as Cape Suites Apartments? Apparently the pics are the same however the Best Western hotel was fully booked and the Cape Suites still wasn't. I could see better reviews with Cape Suites and a little more complaints with Best Western. Are they the same? Thanks!
    27 October 2016|
    Answer
    Response from Marketing_and | Property representative |
    Hi GabsGirl76, Cape Suites Apartments is not affiliated to the Best Western Cape Suites Hotel and only offers accommodation during December and January only.
    0
    Votes
    479stuartj
    How do we set up the airport shuttle without an expensive trans-Atlantic phone call?
    25 August 2016|
    Answer
    Response from Marketing_and | Property representative |
    Hi 479stuartj, Apologies for the delay. Regrettably we are unable to provide you with a HTML or website link in this response due to TripAdvisor guidelines. Please feel free to visit the Best Western Cape Suites Website... More
    0
    Votes
    Room Tips
    "Choose a room away from the street...this is a nosy area, for traffic and student noise."
    Read review
    "Go for an upper room location"
    Read review
    "Room with balcony is better."
    Read review
    "Further away than I was to the entrance / exit and reception area."
    Read review