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Mount Nelson, A Belmond Hotel, Cape Town

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76 Orange Street Gardens, Cape Town Central 8001 South Africa
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US$1,050
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US$1,047
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Traveller (1621)
360
Panoramas (8)
Room & Suite (457)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#5 of 128 hotels in Cape Town Central
Location
Cleanliness
Service
Value
Travellers' Choice
Mount Nelson, a Belmond Hotel, has been captivating visitors to Cape Town since 1899. This oasis of calm lies beneath the gaze of Table Mountain, just moments from the city’s buzzing heart. 198 individually designed rooms and suites, set across six historical wings, appeal to individuals, couples and families alike. The expansive gardens are home to ancient trees and fascinating sculptures. Imaginative cuisine, wellness treatments and an array of activities can be enjoyed on site. Just beyond the gates lie the city’s historic hotspots and stunning beaches. Curated adventures range from classic car tours of the Cape Winelands to fynbos sunset walks.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Game room
Babysitting
Secured parking
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Tennis court
Bicycle tours
Billiards
Walking tours
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's television networks
Kids club
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Neck massage
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun loungers / beach chairs
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, French, Spanish, Afrikaans and 2 more
2376Reviews27Q+A100Room tips
Traveller rating
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Pinkfiggy wrote a review Yesterday
Wiltshire, United Kingdom36 contributions22 helpful votes
I am writing this review after another excellent stay at the Mount Nelson Hotel. The property has everything you could wish for, not only in amenities and location but most of all in the staff who are so genuinely kind and cannot do enough to make your stay memorable. While reading this review, bear in mind that it is much easier for a hotel to excel just for a night or two however when a guest stays for nearly a month which we did, it is very different. I can honestly say that the Mount Nelson excelled for our entire stay in every way. Our booking was dealt with by Eugenia in Reservations who was very efficient in responding and organising everything for our trip including picking us up from the airport. Before we arrived, we were in touch with Lorenzo in concierge who made some great restaurant and bar suggestions as much has changed since Covid and made our advance bookings for us. Once we arrived, Lorenzo, Kimberley and Muchi were always on hand to rearrange things and suggest new alternatives when our plans changed. From check-in Emma, Happy and the reception team always greeted us with a smile and assisted with additional requests. Breakfast is a veritable feast with both buffet and a la carte options which are extensive. Every morning we were taken care of by Chris, Nicky, Zodwa, Emily and Tammy. It was lovely to hear the team talking to guests at breakfast and taking an interest in their plans for the day. You have the choice of two pools, one which is adults only and the other which is larger and set in the main gardens. We prefer the larger pool and were very well looked after by Portia, Masi and Lucan. Nothing was ever too much trouble and they were always checking in on us throughout the day. The Planet Bar has always been the hub of the hotel and Benson does an excellent job ensuring its smooth running with a great team around him including Simi. During our stay we renewed our wedding vows which Louise in the Events Department supported us with both pre-arrival and with the final touches when we were at the hotel. She was an excellent communicator and made the whole process so easy. Sammy and his team looked after us perfectly on the evening and even organised some extra flowers from the gardens to put on the table. Each morning we saw Willie the gardener and his team who do a phenomenal job with the beautiful hotel gardens. They always had a smile waiting for us and if you ever want to know about the flowers or plants, they are the ones to ask! Willie was even kind enough to lend me some wire and cutters to put together a small flower bouquet. And finally the Guest Experience Team - Busi, Gareth and Clement who always caught up with us each day made our stay extra special in so many ways with their attention to detail, extra touches and thoughtfulness. You are an exceptional team and we cannot say thank you enough.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from TIAGO SARMENTO, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded today
Dear Pinkfiggy That’s such a nice ana well detailed review - what a pleasure to read!!! Thanks very much for your visit and also for recognising so many Nellie staff members - such as Lorenzo, Euginia, Emma, Kimberley and Muchi, Happy, Chris, Nicky, Zodwa, Emily and Tammy, Portia, Masi and Lucian, Sim, Louise, Will, Sammy, Busi, Gareth and finally Clement!!! WOW what an extraordinary memory you have!!! Warm regards t Tiago Sarmento General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David Lewis wrote a review Yesterday
Miami Beach, Florida3 contributions23 helpful votes
Everything about Mount Nelson was fantastic. From the moment we arrived we were made to feel really special, we were welcomed as if we were returning friends. Our room was beautifully furnished and absolutely spotless. The hotel and gardens are beautifully laid out with many of the trees over 100 years old. We ate dinner every night in The Lounge as the food was so fresh and delicious and the menu changed almost daily. Our waiter most evenings was Andrew and he was very attentive and knowledgable about the dishes on offer. Spending lazy afternoons by the pool looking up at the backdrop of Table Mountain was almost surreal. Our pool attendants and servers, Lucian, Bongile, Thando, Precious,Portia, and Thabisa were always on hand with drinks, snacks, friendly conversation and local knowledge. Our trip to Cape Town was a lifelong dream made extra special by our week at Mount Nelson. PS. I must mention the breakfast buffet which was phenomenal.
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Date of stay: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from TIAGO SARMENTO, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded yesterday
Dear G1052MEdavidl Thank you so very much for your kind review and I am so happy that you had such a great time at the Nellie!! Thank you also for recognising Andrew, our super start as well as Lucian, Bongile, Thando, Precious,Portia, and Thabisa - they will all receive a special financial reward following your review! Warm regards t Tiago Sarmento General Manager Mount Nelson Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
geoffreytheobald wrote a review Yesterday
Brighton and Hove, United Kingdom4 contributions4 helpful votes
The Mount Nelson is in the best location in Cape Town in beautiful spacious gardens with two excellent swimming pools, tennis courts, spa and fitness suites. Afternoon tea is particularly popular. Public gardens and museums leading to the Parliament and Cathedral are on one side of the hotel and a quirky street with numerous restaurants and bars on the other side.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
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Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from TIAGO SARMENTO, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded yesterday
Dear geoffreytheobald I could not agree more with every single word you wrote! Cheers to an amazing 2023!!! Warm regards t Tiago Sarmento General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sadiec71 wrote a review Feb. 2
Maidstone9 contributions5 helpful votes
What a fabulous hotel, set in beautiful gardens with wonderful, helpful and friendly staff. Immaculately clean bedrooms with the finest bedding and comfiest of mattresses. The breakfast menu and buffet is out of this world and certainly sets you up for the day ahead. The hotel is a must for anyone visiting Cape Town.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from TIAGO SARMENTO, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 2 days ago
Sadiec71 you are amazing for taking your time to share your thoughts about the Nellie Thank you so very much!! Look forward to welcome you back!!! Have a great 2023! t Tiago Sarmento General Manager Mount Nelson Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jjmorrison2 wrote a review Jan. 2023
Atlanta, Georgia1 contribution
The Mount Nelson is the type of hotel that dreams are made of. I enjoyed a week stay that can only be described as magical. The building, grounds, pool, and garden are all beautiful and extremely well maintained. All the staff, from the front desk to the housekeeping personnel, are extremely attentive. The wait staff in the restaurant and bar areas provide exceptional service.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from TIAGO SARMENTO, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 4 days ago
Dear jjmorrison2 Loved that word “magical”! And loved that you came to visit the Pink Lady! Warm regards t Tiago Sarmento General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
653nicoline wrote a review Jan. 2023
Oslo, Norway1 contribution
Best hotel in the world. Like a dream house. Didnt want to go back home. I slept well, eat well and had a wonderful time. Would love to come back if I have the oppertunity. Clean and just a wonderful time at Mount Nelson!
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from TIAGO SARMENTO, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 5 days ago
We loved you too 653nicoline!! Thanks for the visit - you will be welcomed anytime Regards t Tiago Sarmento General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hgstraveller wrote a review Jan. 2023
London, United Kingdom39 contributions37 helpful votes
Another first class experience. We love it. What makes the Mount Nelson so special is its staff. If you are looking for total relaxation in Cape Town, with traditional great service with a smile then this is the place for you. Whether on business or pleasure, the pool area at the Mount Nelson is outstanding. Exceptionally comfortable loungers with thick mattresses and plenty of parasols and towels. Beautiful breakfast area overlooking the lodge pool area, surrounded by grass and beautiful gardens. Special mentions for Busi, Wiseman, Inga and the wonderful lady who was making fabulous eggs at breakfast every morning. Can’t wait to return.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from TIAGO SARMENTO, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 5 days ago
Dear hgstraveller Thanks again for your visit and now for your sweet review! Nothing makes me happier than seeing some of the staff names being recognised, so Busi, Wiseman and Inga will receive a financial reward for going the extra mile! Wish you an extraordinary 2023 Warm regards t Tiago Sarmento General Manager Mount Nelson Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
stevekoch2018 wrote a review Jan. 2023
Cape Town, South Africa6 contributions1 helpful vote
What a classic establishment!! A classic olde world hotel. Amazing staff, amazing facilities, amazing gardens, heavenly breakfasts!! (Try the eggs benedict!!) Two beautiful (heated!!) swimming pools,lovely tennis facilities. Great location, with Table Mountain providing a magnificent backdrop!!
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from TIAGO SARMENTO, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 1 week ago
Dear stevekoch2018 Thank you so very much for such a nice review! Wishing you an extraordinary 2023 Warm regards t Tiago Sarmento General Manager Mount Nelson Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Burcu Can wrote a review Jan. 2023
1 contribution
+1
We stayed in this beautiful hotel for 3 days and left our hearts there ♡ wonderful staff, excellent service...the location was perfect and the rooms were amazing. we enjoyed every moment at this hotel. Front desk staff was way more helpful and the concierge was very friendly and informative. We would definitely stay in this hotel in my next visit to Cape Town. I would like to thank Moschi (hope i spelled it right) from concierge and to housekeeping for their lovely gesture.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from TIAGO SARMENTO, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 1 week ago
Dear Brcrscn Thank you very much for sharing these words and we loved that you visited us!! I will make sure Muchi, our Chef concierge will be rewarded following your recognition ! Warm regards t Tiago Sarmento General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrew Smith wrote a review Jan. 2023
London, United Kingdom1 contribution
I have stayed in a few amazing hotels in my time, but this one is now our favourite. Apart from being a beautiful hotel, perfectly appointed, the standard of staff attention to detail was beyond anything experienced before. Genuinely happy staff, eager to please. I always look at the worst reviews to see what someone could possibly complain about. I am amazed that someone posts that an orchid in the room was dead and posting a picture! And that there was (apparently) no international adapter (the response said it was in fact in the wardrobe). Is that really what a bad review requires? Anyway, everything for us was perfect. We had no orchids; but no problem with international adapters. Everyone from the guy who delivered the coffee in the morning to the staff who delivered an engagement ring to my now fiancée at dinner was amazing. A late checkout to accommodate a late flight was not a problem after a bit of shuffling of the rooms; celebratory bottles of champagne kept coming; cheery "good morning"s every day, addressing us by name, genuine interest in our holidays. The breakfast was a sight to behold. Oysters anyone? Champagne? A thousand different ingredients for breakfast on display..... This hotel is one of a dying breed I fear. A historic marvel, in a stunning location, perfectly run and managed, with amazing food. Thank you Nellie for a magical experience that will never be forgotten. Special mention to Bussi ("She said YES!!") for taking the time to have a laugh with us.
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Date of stay: January 2023
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from TIAGO SARMENTO, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 1 week ago
Dear andrewsmithqc We were so thrilled to be part of such an important moment and congratulations are in order for such an important moment of your (and now our) lives! We wish you nothing but the best and hopefully we can be the excuse for many visits to the mother city! Maybe for each anniversary? Warm regards t Tiago Sarmento General Manager Mount Nelson Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$882 - US$1,149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mount nelson cape town, hotel mount nelson
LOCATION
South AfricaWestern CapeCape TownCape Town CentralCity Bowl
NUMBER OF ROOMS
198
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Mount Nelson, A Belmond Hotel, Cape Town - UPDATED 2023 Prices, Reviews & Photos (South Africa) - Tripadvisor

Frequently Asked Questions about Mount Nelson, A Belmond Hotel, Cape Town
Which popular attractions are close to Mount Nelson, A Belmond Hotel, Cape Town?
Nearby attractions include Cape Town Holocaust & Genocide Centre (0.3 km), Iziko South African Museum and Planetarium (0.5 km), and The Labia (0.2 km).
What are some of the property amenities at Mount Nelson, A Belmond Hotel, Cape Town?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Mount Nelson, A Belmond Hotel, Cape Town?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mount Nelson, A Belmond Hotel, Cape Town?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Mount Nelson, A Belmond Hotel, Cape Town?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Mount Nelson, A Belmond Hotel, Cape Town?
Conveniently located restaurants include Miller's Thumb, The Black Sheep Restaurant, and Thali.
Are there opportunities to exercise at Mount Nelson, A Belmond Hotel, Cape Town?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Mount Nelson, A Belmond Hotel, Cape Town have an airport shuttle?
Yes, Mount Nelson, A Belmond Hotel, Cape Town offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Mount Nelson, A Belmond Hotel, Cape Town have airport transportation?
Yes, Mount Nelson, A Belmond Hotel, Cape Town offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mount Nelson, A Belmond Hotel, Cape Town?
Yes, dry cleaning and laundry service are offered to guests.
Does Mount Nelson, A Belmond Hotel, Cape Town offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.