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Traveller (171)
Room & Suite (127)
Dining (25)
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Overview
  • Excellent34%
  • Very good47%
  • Average14%
  • Poor4%
  • Terrible1%
Travellers talk about
“great location”(137 reviews)
“sister hotel”(27 reviews)
“few minutes walk”(13 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
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Rooms
Apr. 29Apr. 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (815)
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233
298
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All reviewsgreat locationsister hotelfew minutes walkbreakfast was includedwaterfront areatravel deskhop on hop off busrobben islandturn down servicequiet locationtravel agentstayed here for nightsstandard roomcomfortable roomsmall poolwater frontsafe area
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1 - 5 of 667 reviews
Reviewed 1 week ago via mobile

Overpriced for such an old hotel. Decor in the rooms very old and dated. Proximity to Waterfront is the only reason i would stay here. The hotel has no view. You feel as if you are in the middle of an industrial estate.

Thank Nancy N
Response from JvanderMerwe, Guest Relations Manager at The PortsWoodResponded yesterday

Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback. We hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department

Reviewed 1 week ago

We stayed at the PortsWood for 5 nights in March. We would definitely return to this hotel on our next stay in CapeTown. It is quiet and a very safe short walk to the waterfront activities and restaurants. The staff could not of been more...More

Thank ckronwald
Response from JvanderMerwe, Guest Relations Manager at The PortsWoodResponded 1 week ago

Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department

Reviewed 2 weeks ago

We had a four night stay in March and the hotel's proximity to the V&A Waterfront is super, far enough away not to have the noise but only a few minutes walk down a set of steps. We had a standard double room which was...More

Thank julia687
Response from JvanderMerwe, Guest Relations Manager at The PortsWoodResponded 2 weeks ago

Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are sorry to hear about the minor issues that you have had to endure. We are delighted otherwise that you enjoyed your stay and hope...More

Reviewed 13 March 2018

Very well located this hotel is close enough to the V&A but far enough away from the smell of the restaurants and noise. Pool isn't open because of the water restrictions and no plugs in the tubs. It is a very well run hotel. We...More

Thank Marianna M
Response from JvanderMerwe, Guest Relations Manager at The PortsWoodResponded 4 weeks ago

Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. The pancakes are everyone's favourite. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest...More

Reviewed 3 March 2018

We had two stays separated by two weeks. During the first stay I was woken at 2am by shouting and talking very loudly in atrium which went on for 30 min. Eventually I went out and asked them to be quiet. Often request to staff...More

Thank Mike B
Response from JvanderMerwe, Guest Relations Manager at The PortsWoodResponded 8 March 2018

Dear Valued Guest We have noted your comments which has been raised with the Head of Department/s in order to ensure that corrective and remedial action is implemented. Please be assured that this is not the Standard of Service we pride ourselves in, and it...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Breakfast included
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$168 - US$312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Business Hotel in Cape Town Central
#46 Romantic Hotel in Cape Town Central
#53 Luxury Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$168 - US$312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Business Hotel in Cape Town Central
#46 Romantic Hotel in Cape Town Central
#53 Luxury Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms
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Traveller (171)
Room & Suite (127)
Dining (25)
Pool & Beach (11)
Amenities (19)
Business Centre & Event Rooms (1)
Questions & Answers
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Glenys S
19 August 2017|
AnswerShow all 6 answers
Response from LeprekonVi | Reviewed this property |
Belthazar and Willoughby - depending if you prefer meat or fish. But all the places in the Waterfront are excellent- don't eat in the hotel - walk a bit!
1
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NPreethi
5 February 2017|
AnswerShow all 5 answers
Response from IowaCityMD | Reviewed this property |
I am not a travel agent
0
Votes
ShallTravel
18 January 2017|
AnswerShow all 10 answers
Response from IowaCityMD | Reviewed this property |
No the area is not gated. We walked frequently to and from V and A wharf without fear. We were always in a group of 4. But it felt very safe.
1
Vote
Room Tips
"Queen bedrooms better than twin. Ask for room away from atrium."
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"Ask about the best rooms - staff will advise."
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"I don't think there are many rooms with views"
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"We changed rooms to have a walk in shower and we were near where the cars and buses drive in and they did not..."
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