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The PortsWood

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663 Reviews from our TripAdvisor Community

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Showing 548: English reviews
Dubai, United Arab Emirates
Reviewed 13 September 2015

A perfect hotel when staying in Cape Town and you want to be able to also walk places. With a few 100meters distance to the V&A waterfront it was ideal for our stay in the city and we enjoyed just walking over to have a few oysters and a drink. The place is clean, the staff friendly, and on warmer...

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Helpful?
1Thank ConnyBillmeier
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Nabila Ebrahim Guest Relations Officer Portswood Hotel

fraserburgh,scotland
Reviewed 1 September 2015 via mobile

Having read some of prior poor reviews before arriving I was on verge of booking another hotel, but I am so glad I decided to give it the benefit of the doubt! There was nothing I could fault the hotel for at all, rooms were modern,spotlessly clean, with nice little touches by housekeeping,like the turn down service and chocolate left...

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1Thank terlox
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you gave us the benefit of the doubt and enjoyed your stay. We hope to welcome you back sooner rather than later. Nabila Ebrahim Guest Relations Officer Portswood Hotel

Reviewed 31 August 2015

I was a little nervous this hotel would be dated, but upon arriving one of the first things I noticed was the updates and renovations. It was right next to the V&A Waterfront, which is right where you want to be in Cape Town. The staff was always friendly, the breakfast was quite tasty, and when we had a problem...

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Helpful?
2Thank Rachel K
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Nabila Ebrahim Guest Relations Officer Portswood Hotel

Wakefield, United Kingdom
Reviewed 27 August 2015

Great hotel, excellent for the convenience to waterfront. good quality food served by pleasant staff. travel guide at the hotel is excellent and staff pleasant. However, do not stay in a room next to the lift, you are guaranteed no sleep it is so noisy!

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2Thank Alison W
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Nabila Ebrahim Guest Relations Officer Portswood Hotel

Reviewed 26 August 2015

Great location on the V&A Waterfront, close to the restaurants and shops. That alone is worth staying at this hotel. The hotel in general and the room are average. Maybe I was expecting more from a 4* hotel. The lobby looks a bit old fashioned and faded. Breakfast is varied but not remarkable. The rooms are rather small and, again,...

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1Thank almithaviajera
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed the quick walks to and from the V&A Waterfront. We hope to welcome you back. Nabila Ebrahim Guest Relations Officer Portswood Hotel

Oxford, United Kingdom
Reviewed 25 August 2015

In writing my reviews I find my comments tend to focus on three things: was the breakfast good, was the bed comfortable, how was the wifi. So, to get that out of the way: the buffet breakfast is lovely and the breakfast room itself is very pleasant; all in all a nice way to start each day. Bed comfortable although...

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2Thank voyageur613
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay with us. We do apologise for the trouble you experienced with the Wi-Fi. We hope to welcome you back again. Nabila Ebrahim Guest Relations Officer Portswood Hotel

Centurion, South Africa
Reviewed 24 August 2015

This is my fourth stay at the PortsWood Hotel. I arrived before check-in time and reception explained that rooms are been cleaned etc. I was provided with internet (WIFI) access whilst waiting. The hotel has been freshly renovated with calming nautical blues, the room excellent with fresh crisp linen, coffee and tea facilities including biscuits which is great for the...

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1Thank Koki80
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you always have a great stay with us and we hope to welcome you back very soon. Nabila Ebrahim Guest Relations Officer Portswood Hotel

Perth, Australia
Reviewed 23 August 2015

A very comfortable, clean and quiet Hotel. Close to the Waterfront and hop on hop off bus stop. Staff were courteous and helpful with regard to tours available. Breakfast had a good selection to choose from. I like the complimentary bottled water in the room replenished daily and a chic of still or sparkling, plus the tea/coffee in the room....

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1Thank mary j
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Nabila Ebrahim Guest Relations Officer Portswood Hotel

Northern Ireland
Reviewed 22 August 2015 via mobile

This hotel is perfect for a stay in Capetown, the location is a very safe 5 minute walk to the waterfront. Door staff are helpful and they offer a fantastic selection of foods for breakfast. The other thing that stood out for me was how clean the reins were, after a two week stay in SA staying in many different...

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Helpful?
1Thank Bookie3
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and that you will be staying with us on your next visit to Cape Town. Nabila Ebrahim Guest Relations Officer Portswood Hotel

Skelleftea, Sweden
Reviewed 20 August 2015

Well appointed hotel may be needs a little face lift. Rug wise. Close to the water front and tour buses. A good part of town with less crime. Good breckfast and the bar is ok for meetings. The staff was always helpful!

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Helpful?
1Thank SteveCG61
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Nabila Ebrahim Guest Relations Officer Portswood Hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Concierge
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about The PortsWood

Address: PortsWood Road, PortsWood Square | V&A Waterfront, Cape Town Central 8002, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $180 - $422 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The PortsWood 4*
Number of rooms: 102
Reservation Options:
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Also Known As:
The Portswood Hotel Cape Town Central
Portswood Hotel Cape Town
Portswood Cape Town
The PortsWood Cape Town, South Africa
Hotel Style:
#37 Family Hotel in Cape Town Central
#42 Luxury Hotel in Cape Town Central
#47 Romantic Hotel in Cape Town Central
#47 Business Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from The PortsWood staff and other travellers.
13 questions
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Questions? Get answers from The PortsWood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd-numbered rooms are quieter”
 of 5 bubbles richardmG4117LI, 20 Feb 2017 | Read review
“Mountain facing room”
 of 5 bubbles Rinette187870, 20 Feb 2017 | Read review
“This is a functional very pleasant hotel, no views to be had so any room will be good.”
 of 5 bubbles Coolvanilla, 17 Feb 2017 | Read review
“Suites are very roomy and comfortable”
 of 5 bubbles salandmick, 9 Feb 2017 | Read review
“I stayed on the ground floor, near the pool area, and there was an early bird swimmer everyday at 6:30 am!!!”
 of 5 bubbles fermal, 2 Feb 2017 | Read review
5 of 5