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The Westin Cape Town

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The Westin Cape Town
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2,049 Reviews from our TripAdvisor Community

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Showing 1,738: English reviews
Stockholm, Sweden
Reviewed yesterday NEW

I spent 5 days in this hotel this January and I had a great stay. Large breakfast buffé, with all the necessary things to choose from. Stayed in the 15th floor, great view! Nice room with a very well-planned bathroom / toilet. Comfortable beds, TV and closet. Shampoo, conditioner, soap and body milk on the room, a bottle of still...

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Thank Kate N
Reviewed 2 days ago NEWvia mobile

Excellent view of Table Mountain from both my room and the 19th floor lounge. Hotel was quite nice. A long walk to the V&A waterfront or a free 10 minute shuttle ride from 9.00am to 11.00pm. Gym was quite small and felt very crowded with equipment and people in the morning. Other than that, decent place to stay.

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1Thank mcsc-squared
Pretoria, South Africa
Reviewed 4 days ago NEWvia mobile

I stayed here while attending a conference at the CTICC. You cannot be closer to the venue. Not only can you walk to the Waterfront for other restaurants but also a few blocks up Long street will give many options for places to have a drink, eat and be merry. The rooms are spacious and lots of attention to details....

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Thank Joeboy69
The_Westin_Cape_Town, Manager at The Westin Cape Town, responded to this review

Dear Joeboy69, Thank you for sharing your experience at the Westin through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We appreciate your ratings and have shared your positive comments with the team to continue to inspire and motivate them...

Reviewed 5 days ago NEW

As a platinum the staff bent over backwards for me ignored to accommodate my suite request to accommodate my family. The room was great with a questionable view of the neighboring building. we couldn't tell if it was abandoned or not...View aside, the room was great. If it was a view you were looking for, head to the SPG lounge...

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Thank Stewart C
Peterborough, UK
Reviewed 6 days ago NEWvia mobile

Good stay over Xmas. Concierge leave, travel desk and valet all brill. Some issues with the front desk and SPG points not yet resolved but hotel is in a good location with regular shuttle to the waterfront. Room was lovely and clean with good though the sea facing rooms are noisy with road traffic noise - if I went again...

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1Thank Tonto&Tabitha
New York City, New York
Reviewed 6 days ago NEW

Fabulous breakfast spread, lovely rooms with very comfortable beds, lots of tv stations, indoor pool and jacuzzi with spa was a relaxing experience and the outdoor pool is quiet, clean, and a perfect place to relax midday in the sun. The staff was all very friendly and helpful, lots of knowledge of the area, and managed many of our restaurant...

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1Thank AGFNYC
London, United Kingdom
Reviewed 6 days ago NEW

Luxury Summer holiday, The Westin - Cape town will not let you down. All you need , great service , Good food , Well priced while the Rand is low against other currencies and good size rooms. Near everything in central if not taxis are always available - make sure you book through hotel to be safe or if you...

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1Thank aredders
Utrecht, The Netherlands
Reviewed 1 week ago NEWvia mobile

I really love this hotel. I have been coming for ten years and it feels like home. Staff is great always makes one feel welcome Lovely view, close to city center and waterfront Good food. What more can one want

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1Thank VelmaWil
Cape Town, Century City
Reviewed 1 week ago

Easy to get to from the airport, central location in Cape Town, excellent value for money and there are no compromises on the food which is usually the case in a great environment the food was delicious even the healthy options

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1Thank Weziwe N
Sydney, Australia
Reviewed 1 week ago

We were staying in this Hotel in November for 5 days and had a great time. The executive room on the 16th floor had incredible views of the city and the Table Mountain, and was quite spacious with a really big and comfortable bed. The breakfast spread was very varied and one of the best of any Westin we have...

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1Thank Beat10975

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set in one of the most popular destinations in the world, at the gateway to the historic V&A Waterfront, The Westin Grand Cape Town Arabella Quays is only minutes away from excellent shopping, vibrant city night life, historical monuments and museums, iconic Table Mountain, and the pristine beaches of Clifton and Camps Bay. The hotel offers unlimited complimentary shuttle transfers to the V&A Waterfront. ... more   less 

Additional Information about The Westin Cape Town

Address: Lower Long Street | Convention Square, Cape Town Central 8000, South Africa (Formerly Arabella Sheraton Grand Hotel)
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $297 - $592 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Cape Town 5*
Number of rooms: 483
Reservation Options:
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Also Known As:
The Westin Cape Town Hotel Cape Town Central
Westin Cape Town
Cape Town Westin
The Westin Cape Town South Africa
Hotel Style:
#9 Spa Hotel in Cape Town Central
#16 Business Hotel in Cape Town Central
#17 Family Hotel in Cape Town Central
#23 Luxury Hotel in Cape Town Central
#25 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Cape Town staff and other travellers.
19 questions
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Questions? Get answers from The Westin Cape Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room facing Water Front area”
  • Table Mountain in the back
 of 5 bubbles 963katen, 23 Jan 2017 | Read review
“Choose a higher room to avoid the unsightly building next door”
 of 5 bubbles stewartc401, 19 Jan 2017 | Read review
“Higher better view”
 of 5 bubbles aredders, 18 Jan 2017 | Read review
“The corner rooms on the higher floors have great views of both the city and the Table mountain”
 of 5 bubbles Beat10975, 16 Jan 2017 | Read review
“Stay on the Waterfront side.”
 of 5 bubbles emchandler, 4 Jan 2017 | Read review
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