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Victoria & Alfred Hotel

Dock Rd PierHead, V&A Complex, Cape Town Central 8001 South Africa
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Traveller (1007)
360
Panoramas (7)
Room & Suite (236)
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About

#32 of 116 hotels in Cape Town Central
Location
Cleanliness
Service
Value
Travellers' Choice
History and modern luxury merge to create ageless beauty at the Victoria & Alfred Hotel, which was built in 1904 as the North Quay Warehouse. This iconic establishment was named after Queen Victoria and her son, Prince Alfred who played an intrinsic role in the establishment of the Breakwater Basin, now the V&A Waterfront. The hotel is located in the very heart of this internationally acclaimed destination and is a sophisticated retreat amid the buzz. It offers some of the most enviable views of Cape Town Harbour, Table Mountain and the slick city that stretches out at the foot of this Natural Wonder. Timeless elegance and personalised luxury are found at the award-winning Victoria & Alfred Hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Special diet menus
Kids club
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Room service
Safe
Laptop safe
Minibar
Flatscreen TV
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
Bay View
Languages Spoken
English, Afrikaans
4.5
2,073 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Victoria & Alfred Hotel garners praise for its exceptional location on the V&A waterfront, which puts guests in close proximity to local attractions and offers breathtaking views. Many visitors appreciate the hotel's value for money, with meals and room quality meeting expectations despite occasional issues. The vibrant atmosphere and cleanliness are frequently highlighted, with modern, well-maintained rooms. Although the rooms are generally comfortable and offer impressive views, some guests have noted minor concerns with size and upkeep. The staff is lauded for their friendliness, yet the service can sometimes lack consistency.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Well-appointed
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2073Reviews52Q+A100Room tips
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Laurain wrote a review Yesterday
United kingdom5 contributions
We booked in very last minute, but the welcome and hospitality we received from Zenitha and Tarrique, in fact all of the hospitality staff was second to none! We absolutely adored our short stay with them. They were the best. Definitely would return.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: The dining area is very tranquil, so don’t expect a party vibe. This seems to be more of adult...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rosemarymarbella wrote a review Feb 20
Marbella62 contributions
Arrived 1st February from a cruise at 10.00 am knowing check in was from 14.00. Warmly greeted and offered tea and luggage stored. Our room, mountain view and first floor was spacious and very comfortable. Requested firm pillows and they arrived within minutes. The hotel was recently refurbished and is in excellent condition. Note you will need a 3 pin ZA adaptor for electrical appliances. Great location in the safe V&A with friendly professional staff. Why not 5star rating? For 2 out of our 4 days the bar, restaurant and outside terrace was closed to residents in favour of private functions. We paid 2000 Rand for a day room on our last day as our flight was not until 21.00 only to find restaurant, bar and terrace out of bounds to residents after breakfast. Had we known we would not have spent 2000 Rand. We last stayed here back in 2009 and we were looking forward to returning but left somewhat disappointed.
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Mountain view rooms are spacious but the attic rooms have sloping ceilings.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jane N wrote a review Feb 16
1 contribution
The hotel is lovely, clean and helpful. Fantastic position right on the waterfront, wonderful breakfasts. Unfortunately completely spoilt by the theft of money from my room. They promised to make a full enquiry using access cards and CTV, but inevitably nothing came of it. So sad.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chris Raath, Other at Victoria & Alfred Hotel
Responded 5 days ago
Good day, Thank you for your feedback. Please kindly reach out to me directly in order for me to follow up on the matter. roomsdivision@vahotel.co.za Kind regards, Chris Raath Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Linda S wrote a review Feb 15
2 contributions
+1
Our LARGE bedroom was extremely comfy and clean. We had a piazza facing room which was lovely as we could sit and watch the buskers each day if we wanted to. The staff were very friendly and helpful and we felt very at home. In the Ginga restaurant the food was second to none and the cocktails were great too. I can’t recommend this hotel enough.
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: Have plenty of small change for tips.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chris Raath, Other at Victoria & Alfred Hotel
Responded 5 days ago
Good day Linda, Thank you for your kind words. We are really happy you enjoyed your stay with us hope you visit us again soon. Kind regards, Chris Raath Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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cl63ane wrote a review Feb 9
2 contributions
Dreadful experience. Stayed for 3 nights. For 2 nights, there was a mining conference being held in the hotel. We were not advised in advance but found out later n the evening. Bar and restaurant were closed to residents and all seating (including outside along the Waterfront) cordoned off for delegates (from 1pm) - even though they weren't arriving until 7pm and then all went inside. To get a drink we were told to go to the room, order room service and then we could either stay in the room or bring back down to the reception area. When challenged the Duty Manager as to whether we could sit outside on the Waterfront, he said 'no' as it was reserved for the conference guests who were 'important' - clearly implying that paying guests didn't matter. Air conditioning wasn't working - maintenance said it was preset at 25 degrees and there was nothing he could do. A most depressing way to experience our very first visit to South Africa. Couldn't wait to leave.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Check out whether anything else is on at the Hotel before you book!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chris Raath, Other at Victoria & Alfred Hotel
Responded 1 week ago
Good day, Thank you for your valued feedback. Our most sincere apologies for the inconvenience caused during your stay. We hope to make this up to you upon your next visit. Kind regards, Chris Raath Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anna L wrote a review Feb 7
4 contributions
The location is fantastic, the room was stylish, big and very clean. Very nice restaurant and breakfast area and helpful staff. This is a very beautiful location if you want to experience Cape Town and have a good evening entertainment near by .
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chris Raath, Other at Victoria & Alfred Hotel
Responded 1 week ago
Good day, Thank you kindly for your valued feedback. We hope to welcome you back to our beautiful hotel in the not too distant future. Kind regards, Chris Raath Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David M wrote a review Jan 2024
Chester, United Kingdom345 contributions
Fabulous wharfside hotel with a fabulous view of the harbour and the iconic Table Mountain. Our room was superb and all the staff were extremely helpful. The breakfast was more than adequate with plenty to choose from again with a fabulous view of the harbour.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chris Raath, Other at Victoria & Alfred Hotel
Responded 1 week ago
Good day David, Thank you for your valued feedback and 5-star rating. We appreciate it and hope to welcome you back shortly. Kind regards, Chris Raath Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dean T wrote a review Jan 2024
Kingston, Canada19 contributions
Our first stop when we come to South Africa is the Victoria and Albert Hotel and there is a good reason. It is beautiful. The rooms are clean and spacious while the service is impeccable. Breakfast is amazing and we love the friendly service from all the staff. The location is great with lots to do and see. Not to mention the incredible views of Table Mountain! It’s like coming home every time we arrive. Trip number 5
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chris Raath, Other at Victoria & Alfred Hotel
Responded 1 week ago
Good day Dean, So glad you feel at home with us. Thank you for your valued feedback. Safe Travels Kind regards, Chris Raath Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Yeong Yuh K wrote a review Jan 2024
2 contributions
Had a memorable and well rested 4 nights in a Mountain Facing room which was spacious and had a great view of the harbor and Table Mountain. Location was great as many shops; restaurants and the Victoria Wharf Shopping Center on the V&A Waterfront were within walking distance. The only issue is the missing complimentary beverage on arrival, which was promised on the hotel website, but the reception staff were unaware. Despite a taxi strike during our stay, the hotel service was not compromised as hotel staff especially housekeeping were polite and helpful.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Had to cross a busy road to use the gym and pool which was located at a nearby sister hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chris Raath, Other at Victoria & Alfred Hotel
Responded 1 week ago
Good day, Many thanks for your review and valued feedback. We are glad you enjoyed your stay with us and hope you make the V&A Hotel your home away from home. Kind regards, Chris Raath Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Annie H wrote a review Jan 2024
Nacton, United Kingdom151 contributions
Superb in everyway. Ambience, Cleaniness, Friendliness, Cuisine innovative and well presented. Breakfast lovely. Excellent location right by the Quayside. Rooms very well appointed with LOTS of drawers which is SO unusual. Plenty of storage room, which can be, and is usually lacking. Fabulous bathroom with large Shower & Bath which is unusual, plus two vanity basins - Seperate toilet which was really good. Normally the loos are within the bathroom. This was perfect. Spotlessly clean. Lovely linen etc Attentive and really friendly staff. Location absolutely perfect.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Check out if you can have somewhere to change if you are flying after check-out time. That was...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Chris Raath, Other at Victoria & Alfred Hotel
Responded 1 week ago
Good day Annie, Thank you so much for the kind words. We really do appreciate it. We are glad you enjoyed your stay with us and we look forward to seeing you again very soon. Kind regards, Chris Raath Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$283 - C$537 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
victoria alfred cape town
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
94
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Victoria & Alfred Hotel - UPDATED 2024 Prices, Reviews & Photos (Cape Town, South Africa) - Tripadvisor

Frequently Asked Questions about Victoria & Alfred Hotel
Which popular attractions are close to Victoria & Alfred Hotel?
Nearby attractions include Victoria & Alfred Waterfront (0.1 km), Jack Friedman V&A WaterFront (0.4 km), and African Trading Port (0.4 km).
What are some of the property amenities at Victoria & Alfred Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Victoria & Alfred Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Victoria & Alfred Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Victoria & Alfred Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Victoria & Alfred Hotel?
Conveniently located restaurants include Gibson's Gourmet Burgers & Ribs, Mozambik V & A Waterfront, and Karibu Restaurant.
Are there opportunities to exercise at Victoria & Alfred Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Victoria & Alfred Hotel have airport transportation?
Yes, Victoria & Alfred Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Victoria & Alfred Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Victoria & Alfred Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Victoria & Alfred Hotel?
The staff speaks multiple languages, including English and Afrikaans.