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Protea Hotel by Marriott Cape Town Sea Point

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Protea Hotel by Marriott Cape Town Sea Point
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305 Reviews from our TripAdvisor Community

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There are newer reviews for Protea Hotel by Marriott Cape Town Sea Point
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Showing 252: English reviews
Reading, United Kingdom
Reviewed 15 February 2017 via mobile

Disappointed after such a long journey that at 1300 we had to wait over an hour for our room to be ready!!! Nobody else checked in whilst we were waiting so they obviously only had one room to do!!! Hairs in drawers in kitchen area and small narrow terrace with high wall and the pool was on the other side...

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Helpful?
Thank claire09092016
Katherine_L3, General Manager at Protea Hotel by Marriott Cape Town Sea Point, responded to this review

Dear claire09092016 Thank you for feedback regarding your recent stay at Protea Hotel by Marriott Sea Point Please accept our sincere apology for the inconvenienced caused for the delay in the , and the cleanliness of the room. Rest assure this matter has been brought to the relevant management and STAFF attention and will be rectified. Your feedback certainly does...

Rawsonville, South Africa
Reviewed 14 February 2017

The location is excellent, near the shops, wine cellars and restaurants. Staff very helpful and friendly, rooms neat and spacious. Nice cocktails and pizza's. Wifi is working great. Food in the hotel's restaurant was excellent, great breakfast. Pool area is wonderful, very relaxing.

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Helpful?
Thank adjdutoit
Katherine_L3, General Manager at Protea Hotel by Marriott Cape Town Sea Point, responded to this review

Dear adjdutoit Thank you for your feedback regarding your recent stay at Protea Hotel by Marriott Sea Point. We are delighted that you loved our "Beach House" as much as we do. We have one of the best locations in Cape Town. and look forward to welcome you back in the not to far future. Kind Regards,

Reviewed 30 January 2017 via mobile

My requests were not catered for despite stipulating on the booking form,phoning the day before and asking reception when I arrived.My friend ended up phoning the manager and only then did I get what I requested.I received no apology for this despite my many requests.Bedding was inappropriate for the current hot summer.It catered more for winter.Breakfast is expensive,so we had...

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Helpful?
1Thank Lilly N
Katherine_L3, General Manager at Protea Hotel by Marriott Cape Town Sea Point, responded to this review

Dear Lilly N Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Protea Hotel Cape Town Sea Point. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for...

Los Angeles, California
Reviewed 27 January 2017

Great week at the protea. Awesome room with comfy bed and great amenities. 5 star service. Perfect location in the heart of Sea Point. Close to shopping and restaurants. Fridge and coffee in the room.

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Helpful?
Thank antraze
Katherine_L3, General Manager at Protea Hotel by Marriott Cape Town Sea Point, responded to this review

Dear antraze Thank you for sharing your experience at the Protea Hotel Cape Town Sea Point We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our...

Knysna, South Africa
Reviewed 24 January 2017

I have never experienced the level of excellence displayed by every staff member I came across. They all show absolute pride in their work, Highly efficient and very helpful in every way. The breakfast was superb with the absolute best aspect the coffee, It is centrally located in Seapoint with access to a wide variety of restaurants and shops. Also...

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Helpful?
Thank Hedy C
Katherine_L3, General Manager at Protea Hotel by Marriott Cape Town Sea Point, responded to this review

Dear Hedy C Thank you for feedback regarding your recent stay at Protea Hotel by Marriott Sea Point. We are delighted to hear that the STAFF were so friendly and efficient. Your commendations are highly valued, and I wish to assure you that we have congratulated them for doing such an outstanding job! GUEST feedback is imperative for us to...

Toronto, Canada
Reviewed 2 January 2017

The location of the hotel is great as it is a 5 min walk to the coast. The establishment it self was a bit disappointing. The rooms were small, especially the washroom as you had to move inside the shower to close the door. The room is also a bit worn out. The sheet for one of our night was...

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Helpful?
4Thank JJ L
Katherine_L3, General Manager at Protea Hotel by Marriott Cape Town Sea Point, responded to this review

Dear JJL Thank you for your feedback and concerns raised regarding your recent stay. We are glad to hear that you found our location convenient, being so close to the Sea Point Promenade. Your concerns regarding the small room have been noted and stained sheet on one evening has been taken up with Housekeeping. We are disappointed that our swimming...

Reviewed 1 January 2017 via mobile

Comfortable and neat place to stay.The room was small but I did not mind because my wife and I only slept there so thats perfect.The hotel is situated in the right location, surrounded by a lot of attractions. I will definitely go back and stay there.

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Helpful?
Thank Clinton C
Katherine_L3, General Manager at Protea Hotel by Marriott Cape Town Sea Point, responded to this review

Dear Clinton C Thank you for your feedback regarding your recent stay at Protea Hotel by Marriott Sea Point. We are delighted you enjoyed your stay at our "Beach House". We have truly one of the best locations in Cape Town, being only 75 steps away from the beach. We have a variety of different rooms that can accommodate any...

Reviewed 1 January 2017 via mobile

We arrived on 28 December at 14.30 to check in, but only to be advised that our room was not available. The front advised our room "will be ready shortly". An hour later we were informed our room is available after I requested whether ready yet. I prepaid for breakfast and parking prior to our arrival and was advised it...

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Helpful?
2Thank Riaan G
Katherine_L3, General Manager at Protea Hotel by Marriott Cape Town Sea Point, responded to this review

Dear Riaan G Thank you for your feedback following your December stay. I must apologise on behalf of our TEAM for not meeting your expectations as well as ours! Our check in times are advertised as 14h00 which should have been met. Any delays should have been communicated to you in advance. In addition to this our TEAM should have...

New York City, New York
Reviewed 23 December 2016

Nice, clean hotel located 2 blocks from the Sea Point Promenade and a few blocks from restaurants. Hotel staff were very friendly and helpful. 10 minute taxi ride to V&A Waterfront or a 30-40 minute walk. Great breakfast. Would definitely return.

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Helpful?
Thank Cherisse H
Ottawa, Canada
Reviewed 19 December 2016

We stayed in this hotel with my wife four days in last October. Amazing crew, will do everything to make you happy. Hotel over all very clean, fantastic location. On one side busy commercial street full of stores and restaurants, on another side spectacular ocean promenade, which is probably one of the most beautiful in the world. Hotel breakfast simple,...

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Helpful?
2Thank Miro S
Katherine_L3, General Manager at Protea Hotel by Marriott Cape Town Sea Point, responded to this review

Dear Miro 5 We are delighted to hear of your pleasant stay at Protea Hotel by Marriott Cape Town Sea Point! Your positive feedback regarding our hotel Associates will be shared with them – we truly are blessed with a fantastic hard working TEAM. What a pity you could not stay for longer but all the more reason for another...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
NEWLY REFURBISHED. Located a block away from Sea Point Promenade and the cool Atlantic shoreline, this stylish three star hotel guarantees GUESTS an experience that’s freshly different. Protea Hotel Sea Point is a comfortable oasis for corporate and leisure travellers alike who want to experience the best of Cape Town in a tranquil beach house feel. Protea Hotel Sea Point is Freshly Different. This seaside hotel offers either mountain or sea views from the rooms and the vast range of amenities ensures a home-away-from-home feel. The hotels’ most talked about feature is the individuality of the six Luxury Art Suites and the interactive lobby and lounge area. Minutes away from Camps Bay beaches, V&A Waterfront and the CBD; not to mention the beautiful Cape Town promenade. ... more   less 

Additional Information about Protea Hotel by Marriott Cape Town Sea Point

Address: Arthur's Road | Sea Point, Cape Town Central 8005, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $116 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel by Marriott Cape Town Sea Point 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Protea Hotel Cape Town
Protea Hotel Sea Point
Protea Hotel By Marriott Cape Town Sea Point South Africa
Hotel Style:
#9 On the Beach Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Cape Town Sea Point staff and other travellers.
7 questions
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Questions? Get answers from Protea Hotel by Marriott Cape Town Sea Point staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request a room with a sofa.”
  • Very Small hotel room
 of 5 bubbles AnnieL655, 16 Mar 2017 | Read review
“On right side of hotel you have a small balcony and can see the sea and the mountain.”
 of 5 bubbles joni956, 8 Mar 2017 | Read review
“All rooms are great. My family had 3 rooms.”
 of 5 bubbles antraze, 27 Jan 2017 | Read review
“Higher levels give a better view of the beach.”
 of 5 bubbles WillandNic, 12 Dec 2016 | Read review
“Ask for a room with a separate bathroom”
 of 5 bubbles joelk, 6 Dec 2016 | Read review
5 of 5