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Southern Sun Cape Sun

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Southern Sun Cape Sun
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724 Reviews from our TripAdvisor Community

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Showing 654: English reviews
Durban, South Africa
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW via mobile

I stayed in the executive rooms on the 31st floor. The room had far more in it than I could use, it had a lounge , dining room, huge cupboard , bathroom and separate toilet and a very well decked out bedroom with a desk to work on. 500mb per day wifi allowance , the list goes on. Breakfast was... More 

Helpful?
Thank yihaa500
USA
Level Contributor
46 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 6 days ago NEW

The hotel was good. the views of table mountain from the room were excellent ( we were on the 27th floor), but the city view rooms are also nice if the lifts from that side of the hotel are anything to go by. the staff were extremely courteous and always had a smile for my little boy as we crossed... More 

Helpful?
Thank TravelBuggy2
Pretoria, South Africa
1 review
Reviewed 6 days ago NEW

I appreciate the complementary shuttle, you should also provide one to Table Mountain. The Room was very clean. I was even upgraded to Executive room. Breakfast was very fresh and the Environment was very clean. Staff were very friendly and were prepared to provide excellent service.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank rosinam62
Oakland, California
Level Contributor
143 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 1 week ago

Although everyone was quite friendly, there was some level of miscommunication and misinformation regarding tour options. We were booked into a city tour (group) but the tour was "cancelled" and we were sent out in a "private" tour for the same price; however, this was really a taxi driver and not a guide. The hotel was also supposed to have... More 

Helpful?
Thank Graciela A
Birmingham, United Kingdom
Level Contributor
162 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 1 week ago via mobile

We stayed here fir 2 nights. It's a tower block, very impersonal. No outside space at all, no balcony made our stay feel prison like. However the breakfast was excellent and the staff very polite and helpful. More of a business hotel rather than tourist.

Helpful?
Thank Lynne2908
Ryno D, Head Concierge at Southern Sun Cape Sun, responded to this review

Dear Lynne2908 Thank you for taking the time to write a review on your stay at the Southern Sun Cape Sun. Your feedback is of great value to us and we are delighted that you found the staff to be very polite and helpful as they always strive to provide our valued guests with a distinctive service. Warm regards, Ryno... More 

East London, Eastern Cape, South Africa
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

The Cape Sun is definitely a Cape Town beacon, but the furnishings need an update. Bathroom modernised already. Great view of the city from our room. We also had great food. The staff supplied us with a cot for our baby.

Helpful?
Thank ShaundeVilliers
Ryno D, Head Concierge at Southern Sun Cape Sun, responded to this review

Dear ShaundeVilliers Thank you for taking the time to write a review on your stay at the Southern Sun Cape Sun. Your feedback is of great value to us and we are delighted that you enjoyed your stay with us. We look forward to welcoming you back on your next visit to Cape Town. Warm regards, Ryno D More 

Dublin, Ireland
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 week ago

Stayed in Southern Sun Cape Sun for a week in November. This is a lovely hotel with very friendly and helpful staff. We stayed on the 12th Floor and had fabulous views of Table Mountain. Large bedroom with very comfortable beds. Good buffet breakfast with large and varied choice of food. There is a shuttle bus from the hotel to... More 

Helpful?
Thank ella570
Ryno D, Head Concierge at Southern Sun Cape Sun, responded to this review

Dear ella570 Thank you for taking the time to write a review on your stay at the Southern Sun Cape Sun. It is valuable feedback such as yours that allows us to continuously improve our service delivery. We look forward to welcoming you back on your next visit to Cape Town. Warm regards, Ryno D More 

Canton of Geneva, Switzerland
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

Great hotel and staff very friendly. Stayed for a week and held conference at hotel. Would recommend as views are stunning. Bed was comfortable and wide range to choose for breakfast. Close to bars on Long street but take taxi home due to harassment from beggars. Hotel provides free shuttle to waterfront every hour.

Helpful?
Thank Swisscolin
Ryno D, Head Concierge at Southern Sun Cape Sun, responded to this review

Dear Swisscolin Thank you for taking the time to write a review on your stay at the Southern Sun Cape Sun. We are delighted that you had a great stay and look forward to welcoming you back on your next visit to Cape Town. Warm regards, Ryno D More 

N Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

I stayed in the Cape Sun for a charity organised building blitz; the staff were very helpful in ensuring we had a comfortable and pleasant stay which enabled the team to carry out the work at 2 schools in the Township on the outskirts of the city to the best of our ability. In fact I'm lead to believe that... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank JaneMonica
Ryno D, Head Concierge at Southern Sun Cape Sun, responded to this review

Dear JaneMonica Thank you for taking the time to write a review on your stay at the Southern Sun Cape Sun. I was delighted to receive your comments regarding the enthusiastic and friendly service you received during you stay. I have taken the liberty of sharing your kind words with the team as we always strive to provide our guests... More 

Durban, South Africa
Level Contributor
7 reviews
7 hotel reviews
Reviewed 2 weeks ago

The hotel is a well established property which has undergone refurbishment over the years. The room on the 28th Floor was spacious with a very comfortable king size bed and a stupendous view of Table Mountain. On arrival I was informed of the 'dangers' of utilising the local ATM machines and was advised to take the hotel shuttle to the... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank marklJ5547ZU
Ryno D, Head Concierge at Southern Sun Cape Sun, responded to this review

Dear marklJ5547ZU Thank you for taking the time to write a review on your stay at the Southern Sun Cape Sun. It is valuable feedback such as yours that allows us to continuously improve our service delivery. We look forward to welcoming you back on your next visit to Cape Town. Warm regards, Ryno D More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Right in the centre of where it’s all happening, and with magnificent views of Cape mountains and harbour, the four star Southern Sun Cape Sun is ideal for visitors who want to experience one of the most beautiful cities in the world. The luxury and elegance of Southern Sun Cape Sun lies in the centre CBD, and is complimented by spectacular views over Table Mountain, Robben Island, Table Bay and the spectacular Green Point Stadium. Business travelers are mere minutes away from meetings and a shuttle to the popular Victoria & Alfred Waterfront provides convenient access to a range of restaurants, wine bars and offers great appeal to holiday makers in search of an indulgent escape. ... more   less 

Additional Information about Southern Sun Cape Sun

Address: Strand Street, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $188 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Cape Sun 4*
Number of rooms: 368
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, HotelTravel.com and Travelocity so you can book your Southern Sun Cape Sun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Southern Sun Cape Sun Hotel Cape Town Central
Southern Sun Cape Town
Southern Sun Cape Sun Cape Town, South Africa
Hotel Style:
#17 Spa Hotel in Cape Town Central
#17 Business Hotel in Cape Town Central
#32 Family Hotel in Cape Town Central
#34 Luxury Hotel in Cape Town Central
#43 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Cape Sun staff and other travellers.
2 questions
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Washington DC, District of Columbia

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Questions? Get answers from Southern Sun Cape Sun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have beautiful views of table mountain although you may have a wait for the lift.”
 of 5 bubbles ella570, 25 Nov 2016 | Read review
“Higher floors better”
 of 5 bubbles 323MarkG, 20 Nov 2016 | Read review
“Lower floors may avoid wind noise in November.”
 of 5 bubbles gg541, 19 Nov 2016 | Read review
“A higher level with an ocean view”
 of 5 bubbles batier2016, 11 Nov 2016 | Read review
“I thought all the rooms were quiet. Smaller rooms were also provided during the conference for small group sessions.”
 of 5 bubbles EdithD31, 9 Nov 2016 | Read review
5 of 5
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