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Southern Sun Cape Sun

1,021 reviews
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Traveller (309)
Room & Suite (285)
Dining (58)
Overview
  • Excellent49%
  • Very good35%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“strand street”(19 reviews)
“table mountain”(121 reviews)
“tsogo sun”(18 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4.0 Star Hotel
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,021)Write a Review
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All reviewsstrand streettable mountaintsogo sunfree shuttleshuttle servicewater frontroom servicelong streetper dayenjoyed my staybuffet breakfastrooms are spaciousexcellent hotelthe hotel offersgreenmarket squarebusiness tripbusiness hotel
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11 - 15 of 916 reviews
Reviewed 4 weeks ago

The room was superb with all the amenities you could expect. The bed was huge and extremely comfortable. Naturally the water situation in Cape Town has an effect but is well handled by the hotel. The breakfast had everything you could ask for. The parking...More

Thank Diether K
Response from Ryno D, other at Southern Sun Cape SunResponded 4 weeks ago

Dear Diether K Thank you for taking the time to review the stay you had at the Southern Sun Cape Sun. We are delighted that you enjoyed your stay with us and thank you for your support and understanding during this drought Cape Town is...More

Reviewed 4 weeks ago

Excellent location, just walking distance for any shopping and night life. Good breakfast and comfortable rooms. Excellent view of the Table Mountain, if one is lucky to have rooms facing the mountain.More

Thank hoshangb
Response from Ryno D, other at Southern Sun Cape SunResponded 4 weeks ago

Dear hoshangb Thank you for taking the time to review the stay you had at the Southern Sun Cape Sun. We are delighted that you enjoyed your stay with us and I agree that our rooms have the most beautiful views overlooking both Table Mountain...More

Reviewed 4 weeks ago

We received outstanding service from the Hotel Management and staff. It was our anniversary and the made up the room with bubbly and sweets, Our aircon, TV remote, shaver plug and hair dryer did not work but the housekeeping and Night Duty manager were very...More

Review collected in partnership with Tsogo Sun Hotels
Thank mornes386
Response from Ryno D, other at Southern Sun Cape SunResponded 4 weeks ago

Dear mornes386 Thank you for taking the time to review the stay you had at the Southern Sun Cape Sun. It is valuable feedback such as yours that allows us to continuously improve our service delivery. We are delighted that you enjoyed outstanding service during...More

Reviewed 4 weeks ago via mobile

This huge hotel is right in the middel of Cape Town. Lots of shops, restaurants and poor beggers close by. Not recommended to go out when its dark but taxis are plentyfull and cheap We had a standard room on the 15. floor. Nice view...More

Thank Kim J
Response from Ryno D, other at Southern Sun Cape SunResponded 4 weeks ago

Dear Kim J Thank you for taking the time to review the stay you had at the Southern Sun Cape Sun. Your feedback is of great value to us and allows us to improve on the services we offer our valued guests. May you and...More

Reviewed 19 January 2018

I don't even know where to start.I did my booking online and paid everything, but throughout my stay I was asked as to when/how will I settle!. I found this very irritating and annoying because I had paid everything in advance and the system wouldn't...More

Thank Ntombikhona K
Response from Ryno D, other at Southern Sun Cape SunResponded 3 weeks ago

Dear Ntombikhona K Thank you for taking the time to review the stay you had at the Southern Sun Cape Sun. It is valuable feedback such as yours that allows us to continuously improve our service delivery. Please accept my sincere apologies for the lack...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Indoor pool
Details
Price range
US$154 - US$473 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Business Hotel in Cape Town Central
#19 Spa Hotel in Cape Town Central
#21 Family Hotel in Cape Town Central
#34 Luxury Hotel in Cape Town Central
#42 Romantic Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$154 - US$473 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Business Hotel in Cape Town Central
#19 Spa Hotel in Cape Town Central
#21 Family Hotel in Cape Town Central
#34 Luxury Hotel in Cape Town Central
#42 Romantic Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (309)
Room & Suite (285)
Dining (58)
Pool & Beach (2)
Amenities (55)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Harryn1
27 January 2018|
AnswerShow all 4 answers
Response from Ryno D | Property representative |
Dear Harryn1 Thank you for your query. Should you choose to store your bicycle in your room, you can inform the receptionist upon check-in and they will offer assistance. Alternatively we will have an allocated room with... More
0
Votes
Jonna L
14 June 2017|
AnswerShow all 4 answers
Response from 191kas | Reviewed this property |
I would suggest that you use a taxi. Won't recommend the walking. The streets do tend to get quiet and it can be an insecure feeling to walk. You do tend to find vagrants around, which can be intimidating.
1
Vote
britt s
11 April 2017|
AnswerShow all 3 answers
Response from Ryno D | Property representative |
Dear Britt S, Thank you for your question. We unfortunately do not have any USB charging facilities however you can request a universal adaptor from our concierge desk or alternatively hand your device in to be charged for... More
0
Votes
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12
Room Tips
"As high up as possible to reduce noise from traffic and ask for a room with a view."
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"The higher you go the better the view but it doesn't excuse the awful service"
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"The higher rooms tend to be a bit quieter"
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"Ask the 31 or 32nd floor non smoking rooms"
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