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Protea Hotel by Marriott Cape Town North Wharf

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Protea Hotel by Marriott Cape Town North Wharf
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308 Reviews from our TripAdvisor Community

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Showing 282: English reviews
KwaZulu-Natal, South Africa
Reviewed 4 January 2016

The apartments are very big, well decorated with everything. Staff are very friendly especially front desk staff Zilungile and other two ladies were on duty Sunday morning. This was our second time staying at PH North Wharf in December. Will definitely stay at this hotel if we go to Cape Town again in December.

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Helpful?
Thank GoniweNA
GM-PHNW, General Manager at Protea Hotel by Marriott Cape Town North Wharf, responded to this review

Dear GoniweNA Super to have had you stay with us again in December. Zilungile and the TEAM on the Front Desk are fantastic and I thank you for your compliment to them which I will share. We look forward to welcoming you back sooner than December. Kind regards, Leigh Morrison General Manager

Pretoria
Reviewed 3 January 2016

The staff were very friendly and helpful. The apartment was very spacious, clean and ideally furnished. The location is excellent for easy access to the main routes in and out of Cape Town. Within walking distance to the waterfront.

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Helpful?
Thank Asrie
GM-PHNW, General Manager at Protea Hotel by Marriott Cape Town North Wharf, responded to this review

Dear Asrie, Thank you so much for your Trip Advisor review and comments about the cleanliness, spaciousness and location of our apartments in Cape Town. Kind Regards Leigh Morrison General Manager

Calgary, Canada
Reviewed 31 December 2015 via mobile

Suites are large and the hotel is centrally located, but that's about it. No status recognition despite having Prokard Gold and Marriott Gold status and booked directly on Protea web site, and room was on the 2nd floor, despite higher floor request. Staff are often friendly, but poor training shows through. Several occasions where staff barged into elevators before guests...

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Helpful?
1Thank Greg C
GM-PHNW, General Manager at Protea Hotel by Marriott Cape Town North Wharf, responded to this review

Dear Greg C Thank you for the time taken to share your review. Your comments and suggestions have been noted. Kind regards, Leigh Morrison General Manager

Sunnyvale, California
Reviewed 29 December 2015

Even though this looks like a business hotel, it is a very charming one especially the rooms. The front desk staff is super nice and helpful. Thulisa and Fernando did a lot to help me make car bookings, etc. Food quality is average but the rooms are exceptionally good.

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Helpful?
Thank Wander_Lust1969
GM-PHNW, General Manager at Protea Hotel by Marriott Cape Town North Wharf, responded to this review

Dear Wander_Lust1969 Thank you so much for your compliments to the TEAM! We appreciate your review title:- “ Excellent location, friendly staff” We look forward to welcoming you back to Cape Town soon. Kind Regards Leigh Morrison General Manager

Los Angeles
Reviewed 28 December 2015

I wish I had stayed longer at this property. I was upgraded to an unbelievable suite with amazing views. The hotel is situated within walking distance of V&A waterfront and has most any amenity you'd want in a hotel. It's clean, the staff is very helpful and has a great location. It's very "chain" hotel, so it won't be for...

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Helpful?
Thank Tim M
GM-PHNW, General Manager at Protea Hotel by Marriott Cape Town North Wharf, responded to this review

Dear Tim M Appreciate your great review and comments! Glad you enjoyed your stay with us. Kind Regards Leigh Morrison General Manager

Johannesburg, South Africa
Reviewed 13 December 2015

Stayed here first week of December. The accommodation is amazing. Location is convenient, especially to the Waterfront. I was not impressed at the way the breakfast was handled though. No place cards for each dish. Chef at egg station seemed all over the place. The dishes that got finished, took a long time to be replaced. When i asked the...

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Helpful?
1Thank Ashika2
GM-PHNW, General Manager at Protea Hotel by Marriott Cape Town North Wharf, responded to this review

Dear Ashika2 Thank you so much for sharing your comments on TripAdvisor. We indeed had a crisis and corrective measures have been put into place to ensure that this won’t happen again. We apologize for any inconvenience on the Saturday while we were operating in emergency mode. Kind Regards Leigh Morrison General Manager

Sweden
Reviewed 12 December 2015

We stayed in the hotel for one week in the beginning of December 2015. We had a suite on the 4th floor. The suite was very nice, large rooms and a bathroom with a tub and shower. We had a fully equipped kitchen. Breakfast was quite alright with a lot of fresh fruit and full English breakfast. The staff was...

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Helpful?
Thank TravelerSwe038
GM-PHNW, General Manager at Protea Hotel by Marriott Cape Town North Wharf, responded to this review

Dear TravelerSwe038 Appreciate your great review and your comments regarding the pool and gym have been noted. Glad you enjoyed your week long stay with us! Kind Regards Leigh Morrison General Manager

Richardson, Texas
Reviewed 10 December 2015 via mobile

The location is central to everything. It's a bit tough to get to at first and the parking is at the back of the hotel. Once you're in its amazing, from Trudy in the garage to Lorenzo at the reception the service is top notch. I'm sure the Marriott DNA must be rubbing off. We got room 402 it was...

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Helpful?
Thank AfricanKing
GM-PHNW, General Manager at Protea Hotel by Marriott Cape Town North Wharf, responded to this review

Dear AfricanKing Thank you so much for your lovely review! I will be sure to share the direct compliments made to the TEAM, especially Trudy and Lorenzo. Glad you enjoyed your stay with us. Kind Regards Leigh Morrison General Manager

Johannesburg, South Africa
Reviewed 2 December 2015 via mobile

Big apartments, well decorated, well maintained. Friendly staff, good location. Always enjoy visit. Gym not great and pool not the best but very good location to access the city and the waterfront. Not the most amazing breakfast buffet but very manageable.

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Helpful?
Thank SymmsTravels
GM-PHNW, General Manager at Protea Hotel by Marriott Cape Town North Wharf, responded to this review

Dear Symms Travels Thank you so much for taking the time to share your review. We are so pleased that you enjoyed your visit. Glad you enjoyed your visit with us. Kind Regards Leigh Morrison General Manager

Reviewed 1 December 2015

We loved our apartment. It came fully stocked with washer/ dryer and full kitchen. The living room, bedroom and bathroom were well appointed but you must ask everyday for face towels. We stayed 7 days and had to ask every day. The name is deceiving. It is called Protea North Wharf Waterfront but you must walk at least 15 -20...

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Helpful?
Thank Pamela M C
GM-PHNW, General Manager at Protea Hotel by Marriott Cape Town North Wharf, responded to this review

Dear Pamela M C That's correct - all our apartments offer full kitchen facilities. Our hotels are all named due to their location and being in the Waterfront node, the location name Waterfront was added to our name. Glad to read that you enjoyed you stay in our apartments and explored the City. Kind Regards Leigh Morrison General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Protea Hotel North Wharf, Waterfront is a 4 star hotel within walking distance of the Victoria & Alfred Waterfront, Cape Town CBD and the Cape Town International Convention Centre. Its secure, central city location makes it ideal for conference, business and leisure travellers wanting to explore Cape Town and its surrounds. Even a beach holiday in Cape Town is possible from this ideal location. Offering luxury apartment style accommodation in the heart of Cape Town City in the form of spacious apartments and suites, the Hotel also has 2 Penthouse Suites with stunning views of the sea. All rooms have full self-catering options. Eat breakfast like a king at the North Wharf Restaurant, where a full English breakfast buffet is served daily. Light meals are also available during the day. There is also Col'cacchio Restaurant on our doorstep to serve lunch, dinner and room service, which is well known for their delicious pizzas. Bill back arrangements have been made between the hotel and Col'Cacchio for our in-house GUESTS. For those who enjoy their exercise we have a 24 hour gym as well as a pool on the roof top. ... more   less 

Additional Information about Protea Hotel by Marriott Cape Town North Wharf

Address: 1 Lower Bree Street, Cape Town Central 8002, South Africa (Formerly Protea Hotel North Wharf Waterfront)
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $199 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott Cape Town North Wharf 4*
Number of rooms: 58
Reservation Options:
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Also Known As:
Protea Hotel Cape Town
Protea Hotel By Marriott Cape Town North Wharf South Africa
Hotel Style:
#7 On the Beach Hotel in Cape Town Central
#28 Family Hotel in Cape Town Central
#29 Business Hotel in Cape Town Central
#34 Romantic Hotel in Cape Town Central
#56 Luxury Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Cape Town North Wharf staff and other travellers.
7 questions
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Questions? Get answers from Protea Hotel by Marriott Cape Town North Wharf staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms have lovely balconies with a fantastic view.”
 of 5 bubbles kh012015, 29 Jan 2017 | Read review
“Check the air con, it can be noisy and the Internet which didn't work in 406 !”
 of 5 bubbles ayecee, 23 Jan 2017 | Read review
“Higher floors have less A/C unit noise”
 of 5 bubbles GoniweNA, 6 Jan 2017 | Read review
“Not sure,I suspect it's what's available.”
  • See what I mean about the furniture
 of 5 bubbles ianhD9743QL, 1 Jan 2017 | Read review
“God afstand til Waterfront & Conference Center”
 of 5 bubbles RBuch_DK, 7 Oct 2016 | Read review
5 of 5