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Southern Sun Waterfront Cape Town

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Traveller (454)
Room & Suite (275)
Dining (53)
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Overview
  • Excellent45%
  • Very good40%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“every half hour”(45 reviews)
“shuttle bus”(74 reviews)
“tsogo sun”(24 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,235)
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873
778
200
68
41
Show reviews that mention
All reviewsevery half hourshuttle bustsogo sunshuttle serviceconcierge deskbreakfast buffetwater frontbusiness tripeasy accessbusiness hotelstayed here for nightsenjoyed my staytable mountainsouth africalong streetwaterfrontcticc
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381 - 385 of 1,960 reviews
Reviewed 6 April 2017

The rooms are very nice, but a little small. The internet service (wifi) is dismal unless you pay for extended use. If you are going to be using internet, bite the bullet and pay for an unlimited plan for your stay, otherwise you'll be frustrated....More

Thank Jeff R
Reviewed 6 April 2017

The hotel does a free shuttle bus to the V&A waterfront, but despite its name it is a 30 min walk or 15 min drive to the actual waterfront. The hotel is very good though with spacious modern rooms, a good buffet breakfast, decent dinner...More

Thank Clive888
Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded 7 April 2017

Dear Clive888 Thank you for your feedback We are really pleased that you enjoyed our facilities and that you were happy with our team and service Warm regards Jeff Rosenberg General Manager

Reviewed 5 April 2017

Situated alongside multiple shops and restaurants on the Victoria and Albert waterfront, this was the finest place to finish our tour of Southern Africa. Plenty of attentive and welcoming staff. Lovely large room with great facilities. Comfortable beds. Superb breakfast with probably the largest buffet...More

Thank Tynes1der
Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded 7 April 2017

Dear Tynes1der, Thank you so much for your feedback It was indeed a great pleasure to be of service to you and we trust that you will visit us again on your next trip to Cape Town Warm regards Jeff Rosenberg General Manager

Reviewed 31 March 2017

Level of service has dropped and cost of accom have gone up. Argus Bike parking not full as last year, that should say something. With a 50% discount, I paid about R2200 per night, I will definitely consider alternate accom. I had persuaded friends to...More

Review collected in partnership with Tsogo Sun Hotels
Thank mahmood_dhoda
Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded 1 April 2017

Dear Mahmood_dhoda, Thank you for your feedback Whilst we apologise in advance of any service related issues that you may have experienced, it will be appreciated if you could provide us with specific issues that you encountered , so that we can inch estimate accordingly...More

Reviewed 31 March 2017 via mobile

After leaving my room at 9:00am in the morning the room had still not been cleaned when I returned at 14:30pm. This did not just to me but several of my colleagues too. Moreover, I found hairs against the bathroom wall when I first arrived....More

Thank Thato P
Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded 1 April 2017

Dear Thato P, Thank you for your feedback Apologies for the shortcomings from our housekeeping department , we will certainly investigate to ensure that this does not recur going forward It is regrettable that you feel you would not like to stay with us on...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$137 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Cape Town Central
#20 Spa Hotel in Cape Town Central
#24 Business Hotel in Cape Town Central
#31 Romantic Hotel in Cape Town Central
#38 Luxury Hotel in Cape Town Central
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available, Accessible rooms
Details
Price range
US$137 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Cape Town Central
#20 Spa Hotel in Cape Town Central
#24 Business Hotel in Cape Town Central
#31 Romantic Hotel in Cape Town Central
#38 Luxury Hotel in Cape Town Central
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available, Accessible rooms
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Traveller (454)
Room & Suite (275)
Dining (53)
Pool & Beach (24)
Amenities (23)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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PeaGreen1991
22 April 2018|
AnswerShow all 3 answers
Response from anders222018 | Reviewed this property |
i did,nt see the gym but the pool is at the back of the hotel and is,nt verl big but the setting is quite nice. the hotel overall though is really good and the breakfast is fabulous
0
Votes
Suzanne S
13 March 2018|
AnswerShow all 6 answers
Response from Wendy O | Reviewed this property |
Yes, the rooms have coffee and tea making facilities.
1
Vote
jtsang72
2 March 2018|
AnswerShow all 7 answers
Response from IanSharks2014 | Reviewed this property |
yes rooms have UK plug facilities
0
Votes
Room Tips
"Choose high with table mountain view."
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"Do not charge for WiFi as an extra, its just ludicrous for a modern hotel in this day and age."
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"our room 961 was brilliant facing the waterfront with amazing views"
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"Higher floors have good views"
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