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Southern Sun Waterfront Cape Town

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Traveller (463)
Room & Suite (277)
Dining (53)
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Overview
  • Excellent46%
  • Very good40%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“every half hour”(45 reviews)
“shuttle bus”(76 reviews)
“tsogo sun”(24 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
Jul. 2Jul. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,278)
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70
41
Show reviews that mention
All reviewsevery half hourshuttle bustsogo sunshuttle serviceconcierge desklarge hotelbreakfast buffetwater frontbusiness tripbusiness hoteleasy accessstayed here for nightsper dayenjoyed my staytable mountainsouth africalong street
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401 - 405 of 2,000 reviews
Reviewed April 18, 2017

Well done Southern Sun Waterfront for such an excellent service, our kid's needs were taken care of whilst we were also taken care of including power breakfast and shuttle to race, everything was just amazing from food to hospitality we really enjoyed our stay in...More

Review collected in partnership with Tsogo Sun Hotels
Thank h0mbisam
Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded April 20, 2017

Dear h0mbisam Thank you for your feedback We are delighted that you enjoyed your stay with us over the two oceans race and that your kids needs were also well catered for Warm regards JEFF ROSENBERG General Manager

Reviewed April 18, 2017

The room was small but very neat. The service was excellent. The staff was always friendly and helpful. The hotel is located close to the V&A Waterfront and within close proximity t o the city centre as well as the airport.

Review collected in partnership with Tsogo Sun Hotels
Thank Wilmot P
Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded April 19, 2017

Dear Wilmot P Thank you for your feedback We are delighted that you enjoyed your stay and we look forward to welcoming you back soon Warm regards JEFF ROSENBERG General Manager

Reviewed April 18, 2017

Stayed at this hotel for a sporting event so not much free time but the location was excellent for going shopping for gifts. The V&A Waterfront is only a 10 minute walk and getting to the Greenmarket Square is also a short walk. Staff was...More

Thank Terrilala
Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded April 19, 2017

Dear Terrilala, Thank you for your feedback We are really pleased that you enjoyed your stay and that you found our staff and services to your full satisfaction We look forward to welcoming you back soon Warm regards JEFF ROSENBERG General Manager

Reviewed April 18, 2017

Day 2 and our tooth brushes goes missing and our room gets serviced with used body washes. We spent 7 nights in this hotel and it was the most uncomfortable stay ever. The location was totally deceiving.. you can bearly even see the waterfront from...More

Review collected in partnership with Tsogo Sun Hotels
1  Thank Varachia F
Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded April 19, 2017

Dear Varachia F Thank you for your feedback We would like to apologise most profusely for th do virus lack of attention to detail by certain of our team - what you described is totally unacceptable - and we would not even think of offering...More

Reviewed April 18, 2017

I suggest management spend time checking the quality of the product (Rooms) not endless meetings and corporate political catch ups. There will be no corporate politics, if people stop buying. Attention to the rooms cleanliness please. Finding tags of Cape Town Jazz Festivals in my...More

Review collected in partnership with Tsogo Sun Hotels
Thank Peter M
Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded April 19, 2017

Dear PeterMumba, Thank you for your feedback We are distressed that you received such unacceptable service and cleaning standards and we can assure you that the relavent action has already been taken, so as to ensure that this does not recur Please accept our apologies...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$146 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Cape Town Central
#21 Spa Hotel in Cape Town Central
#24 Business Hotel in Cape Town Central
#31 Romantic Hotel in Cape Town Central
#38 Luxury Hotel in Cape Town Central
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available, Accessible rooms
Details
Price range
US$146 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Cape Town Central
#21 Spa Hotel in Cape Town Central
#24 Business Hotel in Cape Town Central
#31 Romantic Hotel in Cape Town Central
#38 Luxury Hotel in Cape Town Central
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available, Accessible rooms
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Traveller (463)
Room & Suite (277)
Dining (53)
Pool & Beach (24)
Amenities (23)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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PeaGreen1991
April 22, 2018|
AnswerShow all 5 answers
Response from dejm106 | Reviewed this property |
Forget the elevator and use the stairs. The gym and pool are not great. You might make do with the gym but the pool is 4 strokes wide, kidney shaped.
0
Votes
Suzanne S
March 13, 2018|
AnswerShow all 6 answers
Response from Wendy O | Reviewed this property |
Yes, the rooms have coffee and tea making facilities.
1
Vote
jtsang72
March 2, 2018|
AnswerShow all 8 answers
Response from IanSharks2014 | Reviewed this property |
yes rooms have UK plug facilities
0
Votes
Room Tips
"Rooms facing the garden/pool area were very quiet."
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"Choose high with table mountain view."
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"Do not charge for WiFi as an extra, its just ludicrous for a modern hotel in this day and age."
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"our room 961 was brilliant facing the waterfront with amazing views"
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