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Cloud 9 Boutique Hotel & Spa

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Cloud 9 Boutique Hotel & Spa
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238 Reviews from our TripAdvisor Community

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Showing 160: English reviews
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Canton of Basel, Switzerland
Reviewed 2 days ago NEW

Fantastic location. Beautiful views of the wine country and the mountains. We stayed one night. Loved the outdoor areas overlooking the vineyards and the mountains. Breathtaking views! Dinner in the restaurant was good. Breakfast was ok not great. The bathroom was small and the floor got wet and slightly slippery. The place was clean but not spotless. The room was...

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Helpful?
Thank Alka1000
Jerusalem, Israel
Reviewed 6 days ago NEW

The hotel is quite good, although there is no elevator to the third floor. But they have a problem with the restaurant. First of all, the breakfast is very scarce according SA standard, and you have to pay R20 for a scrambled egg - shame! But a real problem was the dinner. We were a group of 24 and decided...

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Helpful?
Thank Zeituni
Management response:

Thank you for your feedback and for your positive comment about the hotel. We regret your bad experience in the restaurant, although it is not part of the hotel. - we don't have a third floor. The highest floor we have is second and this is serviced by an elevator - The Sorrows is an independent restaurant, not part of...

Cambridge, United Kingdom
Reviewed 6 days ago NEW

Loved this hotel!— Staff exceptionally friendly and helpful and welcoming. Nothing was too much trouble. Views over Cape Town / Table Mountain absolutely stunning! Would definitely go back and would certainly recommend.

Review collected in partnership with this hotel
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Thank J6297AHmichellee
Management response:

Lovely having you and your family staying with and we can't thank you enough for the lovely comments regarding the service of our staff and beautiful and unique hotel:) Till next time!

Belfast, United Kingdom
Reviewed 1 week ago NEW

This hotel is very modern and has a nice finish. It did smell of paint when we were there but that was only the corridors not the room. The staff were fantastic and made dinner reservations for me and helped very promptly when I couldn't get the electric to stay on in the room. My one problem was the air...

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Thank U9407KFphilips
Management response:

Thank you for taking the time to review our staff and our property. We appreciate your kind words regarding our modern finishing touches and the service you received from our staff. Please accept our apologies for the faulty aircon, glad it got sorted:)

Duisburg, Germany
Reviewed 1 week ago

Very good property in a fantastic place. From the roof terrace you can see table mountain and the whole city until the sea. Staff is very friendly and helpfull, rooms are big and modern. The location is good for nearby restaurants, a short drive to table mountain station, even a walk to the waterfront is possible.

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Helpful?
Thank 47MarleenG
Management response:

Thank you Marleen for your lovely review, especially about the friendliness and staff being helpful, that really means a lot for us. Best location and best views in Cape Town!!!

Valencia, Spain
Reviewed 1 week ago

My boyfriend and I were very impressed by Cloud 9 hotel. It was in a perfect location as you could walk to wonderful restaurants and bars or just go to the roof with a cocktail and gaze at Table Mountain. The hotel staff were above and beyond courteous. Breakfast was fabulous every morning with a buffet but also catered to...

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Thank Jamie R
Management response:

You just made our day, thanks Jamie for your lovely review!!

Berlin, Germany
Reviewed 2 weeks ago

All in all, we were very satisfied with our stay. The hotels und rooms are beautifully designed in a tasteful scandinavian style. The staff was very friendly and helpful. We loved the rooftop terrace with the 360 degree view over Cape Town. I would have only wished for larger pools or maybe a jacuzzi instead of two small pools and...

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Thank katharinah490
Management response:

Hi Katharina Thank you for you lovely review, we do appreciate you taking the time to comment on our property! It's such a pity you did not get to enjoy our Jacuzzi we have on the 2nd floor, outside the spa area, maybe on your next visit you can try it out:)

Johannesburg, South Africa
Reviewed 2 weeks ago

This is definitely a must try. Awesome set up with very friendly staff. Roof bar is amazing with a view of the city, Table Mountain. Total 360 of the Mother City. Rooms are very trendy and everything you need from them. Definitely going to be a regular.

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Thank TheBobStar
Management response:

Welcome to the family:) Glad to hear we going to be your new home away from home!!

Berlin, Germany
Reviewed 2 weeks ago

We really enjoyed staying at the Cloud 9 Hotel - very friendly staff, a great and safe neighboorhood offering shopping opportunities and restaurants, and this breathtaking view on Table Mountain from the rooftop bar!

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Thank stefangE1769OT
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Thank you for you lovely review! We have the best location in Cape Town and the views from our rooftop bar is out of this world, we are so happy you enjoyed your stay with us.

Amsterdam, The Netherlands
Reviewed 3 weeks ago

Great accommodation in a great safe area in Cape Town. Lovely rooms, nice pool and great Spa / Wellness area. I strongly recommend to book a treatment right away as they are quiet busy. Off street parking. Security and staff is great.

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Thank 953michielr
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

What a wonderful review, thank you!! I'm so happy you enjoyed your "pamper sesion in our Spa, I agree they do get booked up rather quickly so it's always a good idea to book in advance.

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Amenities

Highlights
  • Pool
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Nestled at the foot of Table Mountain lies Cloud Nine Boutique Hotel perfectly placed in the trendy Tamboerskloof area of the Cape Town city bowl. The Hotel is within easy walking distance of the hip & vibrant Bree, Kloof and Long Streets with their many shops, restaurants, bars, clubs & cafes. The property comprises of 5 heritage Victorian buildings dating back to 1892. As part of our preservation original elements including marble fireplaces, pressed ceilings & wooden floors have been retained. Cloud Nine offers the guest original Victorian architecture combined with modern standards of services & accommodation, making this prestigious luxury boutique hotel the venue of choice for tourists, executives & other discerning travellers. All of this blends seamlessly together to provide the guest with a relaxed environment of contemporary elegance at the foot of the mountain. ... more   less 

Additional Information about Cloud 9 Boutique Hotel & Spa

Address: 12 Kloof Nek Road, Cape Town Central 8001, South Africa (Formerly Leeuwenvoet House)
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $161 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cloud 9 Boutique Hotel & Spa 4*
Number of rooms: 47
Reservation Options:
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Also Known As:
Cloud 9 Boutique Hotel & Spa Cape Town, South Africa
Hotel Style:
#21 Spa Hotel in Cape Town Central
#43 Luxury Hotel in Cape Town Central
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Questions & Answers

Questions? Get answers from Cloud 9 Boutique Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Breathtaking views!”
Alka1000, 24 Apr 2017 | Read review
“There is no elevator to some rooms, so check!”
Zeituni, 20 Apr 2017 | Read review
“Choose a higher floor with view to the parking place of the hotel”
47MarleenG, 18 Apr 2017 | Read review
“Coutyard good for family”
rsredtail, 12 Mar 2017 | Read review
“choose a room far away from the bar if you are sensible to noise”
J_A11, 26 Feb 2017 | Read review
5 of 5