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Cloud 9 Boutique Hotel & Spa

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Cloud 9 Boutique Hotel & Spa
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237 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Reviewed 24 February 2017 via mobile

Cloud 9 is an unassuming building which you might drive past if you didn't know where it was. However once inside the staff are helpful, friendly and quick to assist. I went for a massage which was divine while chatting with my masseuse and then dropped into the jacuzzi on one of the 4 outside decks. Then went upstairs to...

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Thank Andrew A
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Hi Andrew, thank you so kindly for your wonderful and kind review! We really appreciate it!

Taipei, Taiwan
Reviewed 19 February 2017

We strolled into Capetown after a 600km drive and could not find a vacant hotel to save our lives. When we walked into Cloud 9 we were greeted with a very friendly welcome and the receptionists went over and beyond to find a room for us in their lovely hotel. The facilities are excellent, great location with an easy walk...

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Thank rivermountain39
Shadre B, Front Office Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Oh WOW what an amazing review! Thank you so much for the kind words. We pride ourselves on our friendly staff and amazing facilities and view from our rooftop bar. We really hope to welcome you back in the near future. Kind Regards Anita

Cape Town
Reviewed 18 February 2017

I would definitely recommend Cloud 9 boutique hotel! We went on Valentine's Day and had the best time. The Pool top bar and cocktails were amazing, very friendly staff too. The location was perfect, walking distance to so many places. Much better value than Crystal Towers Hotel. I will definitely return.

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Thank 115guestn
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Oh wow, what a stunnig review!!! Thank you, thank you, thank you:)

Cape Town
Reviewed 18 February 2017

Very well located hotel. Good sized rooms. Amazing view of mountain from the pool and bar area. The breakfast is excellent despite the area being bit cramped. Parking is a bit of a disaster. Overall very good hotel

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Thank Q1632OZjohanv
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Thank you for you lovely review! We are unfortunately very limited with parking but we do suggest pre booking a parking area. We are working on a better system at the parking gate and hopefully this too will run smoothly soon:)

Cape Town
Reviewed 18 February 2017

Lovely hotel, beautiful art everywhere and fantastic location. Reception Staff very friendly and go out of their way to help you. 1st room on Lower level didn't have the freshest of smells and tv did not work, however as soon as staff were notified they moved us to a different room without any questions and made sure we were happy...

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Thank chyresec
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

We do apologies for the maintenance happening last week while building our kitchenette at the bar but you will be glad to know that we now will be serving pizza at our rooftop bar, what better way to stay in and enjoy a chilled glass wine, freshly made pizza and a wonderful sunset view!!

Cape Town
Reviewed 15 February 2017

The Hotel is a little hidden away and does not stick out from the outside. The inside however is very nice. I had a great stay and the staff was super helpful and very friendly. The breakfast in the Cafe next door ist also highly recommended and the staff there equally friendly.

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Thank 241annikad
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

What a lovely review, thank you very much! Good food and good service is top priority here by us at Cloud 9 and we thank you for you kind words.

Worcester UK
Reviewed 12 February 2017

Cloud Nine is a development of what was a smallish B&B, the owners have developed into adjoining properties to make this most welcoming and excellently located Boutique Hotel. Located in Kloof Nek Road, the hotel is in the Tamboerskloof area which has its own community of Bars and Restaurants nearby, It's easily walkable from the hotel (downhill) to Long Street,...

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Thank Blobber
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Oh wow, what a stunning review!! Think we should make you part of our marketing team asap!!!! Once again thank you for your VERY kind words:)

Cape Town
Reviewed 11 February 2017

Location was perfect, rooftop bar was perfect, staff perfect helpful and friendly. The bed was one of the most comfortable I have been in and the bedroom had everything we needed. Breakfast the next morning had a great choice and the scrambled eggs perfect! Thank you Cloud Nine absolutely loved our stay with you.

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Thank I376VEfionam
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

You are most welcome, so glad you enjoyed your time here by us!!

Cape Town
Reviewed 7 February 2017

Very nice hotel run by very friendly people. Location could not have been better overlooking the table mountain from the roof terrace. The beds are better then in most hotels we stayed in. You won't be disappointed!

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Thank Joep V
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Dear Joep, we are so happy you enjoyed your stay with us and thank you for your kind words especially regarding our staff and beds:) We look forward to seeing you again on your next trip to Cape Town!

Amsterdam, The Netherlands
Reviewed 7 February 2017

Amazing new property. Excellent friendly personal service. Nice rooms - great beds and amazing view from the rooftop. Would love to visit again. Love the location which is walking distance from it all. Would not say that it is super kid friendly hotel - but great for couples. Thanks for a great stay.

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Thank JacoG
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Hi Jaco Thank you for taking the time to review our property, much appreciated! We hope to see you again on your next trip to Cape Town!

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Amenities

Highlights
  • Pool
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Nestled at the foot of Table Mountain lies Cloud Nine Boutique Hotel perfectly placed in the trendy Tamboerskloof area of the Cape Town city bowl. The Hotel is within easy walking distance of the hip & vibrant Bree, Kloof and Long Streets with their many shops, restaurants, bars, clubs & cafes. The property comprises of 5 heritage Victorian buildings dating back to 1892. As part of our preservation original elements including marble fireplaces, pressed ceilings & wooden floors have been retained. Cloud Nine offers the guest original Victorian architecture combined with modern standards of services & accommodation, making this prestigious luxury boutique hotel the venue of choice for tourists, executives & other discerning travellers. All of this blends seamlessly together to provide the guest with a relaxed environment of contemporary elegance at the foot of the mountain. ... more   less 

Additional Information about Cloud 9 Boutique Hotel & Spa

Address: 12 Kloof Nek Road, Cape Town Central 8001, South Africa (Formerly Leeuwenvoet House)
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $161 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cloud 9 Boutique Hotel & Spa 4*
Number of rooms: 47
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Also Known As:
Cloud 9 Boutique Hotel & Spa Cape Town, South Africa
Hotel Style:
#21 Spa Hotel in Cape Town Central
#43 Luxury Hotel in Cape Town Central
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Questions & Answers

Questions? Get answers from Cloud 9 Boutique Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is no elevator to some rooms, so check!”
Zeituni, 20 Apr 2017 | Read review
“Choose a higher floor with view to the parking place of the hotel”
47MarleenG, 18 Apr 2017 | Read review
“Coutyard good for family”
rsredtail, 12 Mar 2017 | Read review
“choose a room far away from the bar if you are sensible to noise”
J_A11, 26 Feb 2017 | Read review
“All rooms are quiet due to good glazing. Check out the website for options, we had a 'standard' this time which was fine.”
Blobber, 12 Feb 2017 | Read review
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