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The Whale Coast All Suite Hotel

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The Whale Coast All Suite Hotel
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555 Reviews from our TripAdvisor Community

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Showing 496: English reviews
Gauteng
Reviewed 28 December 2016 via mobile

Our 3rd stay. Still as good and consistent as before. Well operated and FOH very good.Enjoyed the free wifi too. Kitchen well stocked and Checkers open late every night.Look forward to rebooking early in the new year.

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Helpful?
Thank GautengLad
JacoNrt, Manager at The Whale Coast All Suite Hotel, responded to this review

Dear GautengLad I greatly appreciate you taking the time to share your review with us once again. It is wonderful to see some familiar faces checking in every now and then. This just proves that we are definitely doing something right by keeping our regular guests happy. We are looking forward to welcoming you back very soon.

Cape Town
Reviewed 27 December 2016

The Whale Coast Hotel is not perfect (I will explain why I say that shortly) but it perfectly acceptable and perfectly located. To be honest, I am not sure I will stay anywhere else again because it really is situated in the ideal location, right above Checkers and across the road from Woolworths. We could walk everywhere, which was a...

Review collected in partnership with this hotel
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Helpful?
Thank Tertiaa
JacoNrt, Manager at The Whale Coast All Suite Hotel, responded to this review

Dear Tertia Thank you for sharing your wonderful experience at the Whale Coast Hotel. We are glad to read that you were impressed with our friendly service and excellent location. We take great pride in delivering excellent service so comments like yours let us know that we are meeting that goal. We appreciate your feedback on the points where you...

Somerset West
Reviewed 20 December 2016

Our stay at the Whale Coast Hotel was lovely! The 3 bedroom self catering apartment is great for a family holiday......spacious, modern and beautifully furnished. A unit with a bit more of a mountain or see view would have been a plus though. The service we received was great!

Review collected in partnership with this hotel
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Helpful?
Thank janinef_spar
JacoNrt, Manager at The Whale Coast All Suite Hotel, responded to this review

Dear Janine On behalf of the entire team at The Whale Coast Hotel, I would like to thank you for choosing to stay with us. I am delighted to hear that you enjoyed your stay and many thanks for the lovely review! We are looking forward to welcome you back again soon.

Cape Town
Reviewed 19 December 2016

A practical location with all the trimmings of home away from home. Surprisingly restful in the middle of town, with access to all amenities within a few steps! The cool white provides for a peaceful ambience and the split level also makes the bedroom area nicely quiet.

Review collected in partnership with this hotel
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Helpful?
Thank anndB7034XP
JacoNrt, Manager at The Whale Coast All Suite Hotel, responded to this review

Dear Valued Guest Thank you for your review of your recent stay at The Whale Coast Hotel. We truly value and appreciate your feedback. The team and I are delighted that you enjoyed your stay and we certainly hope to welcome you back soon.

Durbanville, South Africa
Reviewed 18 December 2016

Received great service from the attentive management and staff who responded positively to any request. The apartments/rooms are bright, cool, modern, clean and roomy and have all amenities available for a great stay. Secure, undercover guest parking is also available at no extra charge. Being in the centre of the town and only a block from the sea, everything Hermanus...

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Helpful?
Thank davidbengle
JacoNrt, Manager at The Whale Coast All Suite Hotel, responded to this review

Dear David Thank you for sharing your experience regarding your recent stay with us. It is particularly warming to receive a review like yours and to know that our efforts to provide superior service and hospitality contributed to your memorable holiday. I am pleased to read that you enjoyed our modern apartments and excellent location. We look forward to welcoming...

Gordon's Bay, South Africa
Reviewed 17 December 2016

The hotel is conveniently located in the centre of Hermanus. Ideal for familiies. We stayed in a three bedroom apartment. Spacious, clean, good quality, well furnished, well equipped kitchen and a nice braai facility. The staff is friendly and helpful. De price is very competitive. We were overlooking the mountainside, You can also opt for facing the seaside. Thnx and...

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Helpful?
Thank Colourfulmanor
JacoNrt, Manager at The Whale Coast All Suite Hotel, responded to this review

Dear Valued Guest Thank you for your kind comments regarding your recent stay at the Whale Coast Hotel, it is much appreciated. I am delighted to read that you had such a memorable experience. It is such a pleasure to learn that you enjoyed the spacious apartments, great location and friendly service you received from our A team. Thank you...

Sao Paulo, SP
Reviewed 15 December 2016

Huge apartment, great balcony, kitchen fully equiped, private barbecue. Outstanding location for both infrastructure (supermarket, restaurants) and nature views. Cons: they don't clean the balcony and charged apart breakfast not wothed.

Review collected in partnership with this hotel
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Thank 998eduardot
JacoNrt, Manager at The Whale Coast All Suite Hotel, responded to this review

Dear Eduarto Thank you for choosing to stay at the Whale Coast Hotel and for taking the time to write this review of your recent stay with us. We are delighted to hear that you enjoyed your stay with us, especially the spacious apartment and excellent location. I'm sorry that your balcony was not cleaned, as we do clean the...

Worthing, United Kingdom
Reviewed 14 December 2016

We were really surprised with how spacious the apartment was. It had all the facilities we needed and in a great location. The staff were friendly and helpful. There was a real difference in the two bedrooms though and as two couples, one couple got a much better deal than the other.

Review collected in partnership with this hotel
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Helpful?
Thank Finemaster
JacoNrt, Manager at The Whale Coast All Suite Hotel, responded to this review

Dear Valued Guest I greatly appreciate you taking the time to share your review with us. I am so glad that you had such an enjoyable stay with us. It's wonderful hearing that you were so impressed with the spacious apartments and excellent location. I do hope that we will have the pleasure of welcoming you back to the Hotel...

Pietermaritzburg, South Africa
Reviewed 12 December 2016 via mobile

Well fitted and clean apartment very convenient location spoiled by some incompetent staff at reception and apparent lack of interest displayed by Assistant Manager Mr Nortje who has yet to reply to my email

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Helpful?
Thank Salim T
JacoNrt, Manager at The Whale Coast All Suite Hotel, responded to this review

Dear Salim As explained to you in my reply email, I was away on business and I advised that I would attend to the matter as soon as I am back in office. I also explained to you over the phone, I am the Revenue Manager for the group, and you should rather have reported the matter to the Hotel...

Reviewed 3 December 2016 via mobile

Great self catering apartments with everything you need. Walking distance from town and restaurants. Can be a bit noisy but thats the price you pay for the location. Very clean, comfortable en spacious. Highly recommended.

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Thank NamScorpio
JacoNrt, Manager at The Whale Coast All Suite Hotel, responded to this review

Dear Valued Guest Thank you for sharing your wonderful experience during your second stay at the Whale Coast Hotel. We are glad to read that you enjoy our spacious apartments and excellent location. We take great pride in delivering excellent service so comments like yours let us know that we are meeting that goal. We appreciate you visiting our hotel...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Whale Coast Hotel offers luxury accommodation and exclusive conference facilities to the leisure or corporate guest in the heart of the scenic Cape Whale Coast only 90 minutes from Cape Town. ... more   less 

Additional Information about The Whale Coast All Suite Hotel

Address: Corner of Lord Roberts & Royal Roads, Hermanus 7200, South Africa
Region: South Africa > Western Cape > Overberg District > Hermanus
Price Range: $134 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Whale Coast All Suite Hotel 4*
Number of rooms: 20
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Hermanus
#2 On the Beach Hotel in Hermanus
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Questions & Answers

Here's what travellers have asked, with answers from The Whale Coast All Suite Hotel staff and other travellers.
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Questions? Get answers from The Whale Coast All Suite Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Apartments 1-7 seem to be the ones overlooking car park and road”
 of 5 bubbles Z4988OVdavids, 10 Feb 2017 | Read review
“any room is ok, seafacing slightly better”
 of 5 bubbles Colourfulmanor, 17 Dec 2016 | Read review
“Choose one with a sea view (albeit it is still quite impaired)”
  • The Whale Coast All Suite Hotel
 of 5 bubbles 213andyp, 28 Nov 2016 | Read review
“Mountain / ocean view, with balcony & BBQ”
 of 5 bubbles KWBraith, 29 Oct 2016 | Read review
“All rooms appeared to have a sea view and be equally accessible from the Reception area.”
 of 5 bubbles 286julif, 29 Aug 2016 | Read review
5 of 5