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The Whale Coast All Suite Hotel

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521 Reviews from our TripAdvisor Community

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Showing 467: English reviews
Lancaster, United Kingdom
Reviewed 19 September 2016

Well located chintzy apartment Clean with good views Easily fit several couples Helpful staff but not easy to find on the gps and poor information on arrival Turned out better than we thought after a poor start

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1Thank baroness2015
JacoNrt, Manager at The Whale Coast All Suite Hotel, responded to this review

Dear Valued Guest Thank you for your review of your recent stay at The Whale Coast Hotel. We truly value and appreciate your feedback. Please accept our apologies for the below standard start to your stay with us, but the team and I are delighted that you enjoyed your stay and we certainly hope to welcome you back soon.

Sydney
Reviewed 19 September 2016 via mobile

My husband and I stayed here for 3 nights. We had booked a 1 bedroom apartment however received a spacious 2 bedroom apartment on arrival. This hotel is located above a shopping centre which is great if you are staying a few days and don't want to eat our every night. The apartment was modern and fully equipped with full...

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Helpful?
Thank MelFromAust
JacoNrt, Manager at The Whale Coast All Suite Hotel, responded to this review

Dear Mel Thank you for sharing your experience regarding your recent stay with us. It is particularly warming to receive a review like yours and to know that our efforts to provide superior service and hospitality contributed to your memorable holiday. I am pleased to read that you enjoyed our modern apartments and excellent location. We look forward to welcoming...

Hong Kong, China
Reviewed 16 September 2016

The hotel staff did not leave us a good impression. The staff who helped with our luggage showed terrible attitude and even shouted at us when we headed towards the wrong direction to our room. Upon entering the room the poor attitude continued and even when we tipped him (something he did not deserve) he took it without gratitude and...

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Helpful?
1Thank Jess C
JacoNrt, Manager at The Whale Coast All Suite Hotel, responded to this review

Dear Jess Thank you for choosing to stay at the Whale Coast Hotel and for taking the time to write this review of your recent stay with us. I am sorry to hear that you were not entirely happy with your stay. Thank you for advising us on the attitude of our porter. We will definitely take this up with...

Port Elizabeth
Reviewed 12 September 2016

we stayed in a lovely 3 bedroom unit, it had braai facilities which we used on one of the nights. Staff came in to clean and they were super. The hotel arranged for us to go view whales which was fantastic. We would definitely stay here again.

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Thank angelapZ3952TG
JacoNrt, Manager at The Whale Coast All Suite Hotel, responded to this review

Dear Angela Thank you for your great review on your recent stay at the Whale Coast Hotel. I am delighted to hear that you enjoyed your stay with us, especially the lovely apartments and the wonderful service from the team. Our hotel is indeed situated perfectly to explore all that Hermanus has to offer. I hope that we will have...

Swieqi, Malta
Reviewed 10 September 2016

We spent 2 nights in this hotel & cannot find anything to fault except that the breakfast room may be too small for the number of guests. But on the whole location is good, staff is very very helpful and apartment was clean, spacious and had all necessary items

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Helpful?
Thank girbi
JacoNrt, Manager at The Whale Coast All Suite Hotel, responded to this review

Dear Girbi I greatly appreciate you taking the time to share your review with us. I am so glad that you had such an enjoyable stay with us. It's wonderful hearing that you were so impressed with the spacious apartments, excellent location and friendly service you received from our team. Again, thank you for sharing your review with us and...

Shinjuku, Japan
Reviewed 6 September 2016

Very Clean and bigger sapce of accomodation adjacnet to shopping mall, really conveninetly located even for self catering. Good in walking distance to whale watching point. Also some restaurnats and shops within the walking disctance.

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Thank masanorik552
JacoNrt, Manager at The Whale Coast All Suite Hotel, responded to this review

Dear Valued Guest Thank you for sharing your wonderful experience at the Whale Coast Hotel. We are glad to read that you were impressed with our spacious apartments and excellent location. We appreciate you visiting our hotel and hope to welcome you back again on your next visit to Hermanus.

Washington DC, District of Columbia
Reviewed 5 September 2016

We loved our room at the Whale Coast Hotel - a spacious, modern apartment. And the location is wonderful. It’s a little odd that the hotel is part of/above a shopping mall and we did have a tough time finding it at first. But the main drag of Hermanus is very close, a short walk. And it’s nice to have...

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1Thank pjmboston
JacoNrt, Manager at The Whale Coast All Suite Hotel, responded to this review

Dear Valued Guest Thank you for your review of your recent stay at The Whale Coast Hotel. We truly value and appreciate your feedback. The team and I are delighted that you enjoyed your stay, especially the spacious apartments and excellent location. I would like to apologise for the problems you experienced with the wifi and hot water. I truly...

Reviewed 2 September 2016 via mobile

We had a great time in thr hotel. The appartments are very modern and very clean and the location of the hotel is perfect. We can only regret staying in the Whale Cost Hotel for just one night... המלון מומלץ מאד למשפחות הוא ממוקם מעל קניון יפה ובמרחק הליכה קצר מחוף הים בסביבה יפה ושקטה.

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Helpful?
Thank Shlomo S
JacoNrt, Manager at The Whale Coast All Suite Hotel, responded to this review

Dear Shlomo On behalf of the entire team at The Whale Coast Hotel, I would like to thank you for choosing to stay with us. I am delighted to hear that you enjoyed your stay and many thanks for the lovely review! We are looking forward to welcome you back again soon, and this time for a much longer stay.

Rome
Reviewed 31 August 2016

Very nice hotel to stay, our apartment was really nice and proper. Very friendly people available for any need. Pity that we just stayed one night. They have safe garage for parking. A few steps from town centre.

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Thank H6600FKlucas
JacoNrt, Manager at The Whale Coast All Suite Hotel, responded to this review

Dear Valued Guest We are absolutely thrilled about your positive feedback and that you enjoyed your recent stay with us. Our hotel is indeed situated perfectly to explore all that Hermanus has to offer, and I am delighted to read that you enjoyed the spacious apartments and wonderful service from our team. We look forward to welcoming you back soon...

Reviewed 29 August 2016 via mobile

Had a great stay. Although is is situated in the heart of town, by being elevated, you don't feel like you are in a shopping center. Apartment was beautiful, convenient and clean. If you want fast and reliable wifi, don't stay here. You get your wifi in little 300mb bundles where half of them don't work. Besides from that we...

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Helpful?
Thank Abe L
JacoNrt, Manager at The Whale Coast All Suite Hotel, responded to this review

Dear Abe Thank you for your review of your recent stay at The Whale Coast Hotel. We truly value and appreciate your feedback. The team and I are delighted that you enjoyed your stay and we certainly hope to welcome you back soon.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Whale Coast Hotel offers luxury accommodation and exclusive conference facilities to the leisure or corporate guest in the heart of the scenic Cape Whale Coast only 90 minutes from Cape Town. ... more   less 

Additional Information about The Whale Coast All Suite Hotel

Address: Corner of Lord Roberts & Royal Roads, Hermanus 7200, South Africa
Region: South Africa > Western Cape > Overberg District > Hermanus
Price Range: $138 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Whale Coast All Suite Hotel 4*
Number of rooms: 20
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Hermanus
#2 On the Beach Hotel in Hermanus
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Questions & Answers

Here's what travellers have asked, with answers from The Whale Coast All Suite Hotel staff and other travellers.
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Questions? Get answers from The Whale Coast All Suite Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose one with a sea view (albeit it is still quite impaired)”
  • The Whale Coast All Suite Hotel
 of 5 bubbles 213andyp, 28 Nov 2016 | Read review
“Mountain / ocean view, with balcony & BBQ”
 of 5 bubbles KWBraith, 29 Oct 2016 | Read review
“All rooms appeared to have a sea view and be equally accessible from the Reception area.”
 of 5 bubbles 286julif, 29 Aug 2016 | Read review
“Rooms opposite the reception are great for families”
 of 5 bubbles Vacoas, 18 Aug 2016 | Read review
“Double glaze windows to cut out some noise ”
 of 5 bubbles 448vijayalakshmin, 6 Jul 2016 | Read review
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