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Windsor Hotel & Apartments

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500 Reviews from our TripAdvisor Community

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Showing 390: English reviews
Somerset West, South Africa
Reviewed 12 November 2015

Location was fantastic, hotel held a lot of history and great pictures of the whales that have been seen over the years! Highly recommended, however rooms are in need of upgrading. Breakfast was also delicious!

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Helpful?
Thank 718andy
Windsor H, Sales & Marketing Manager at Windsor Hotel & Apartments, responded to this review

Dear 718andy, Thank you for taking the time to write your feedback on TripAdvisor. We are so pleased to see you enjoyed your experience with us and hope you were able to spot lots of Whales! We have an upcoming renovation in 2016 which will include 17 rooms, we hope to welcome you back soon so that you can experience...

St Lucia, Estuary
Reviewed 11 November 2015 via mobile

Best setting in Hermanus, but needs a lot of TLC. Staff unfriendly. No visible management. Hotel is clean and breakfast is mediocre. Occupancy is high because of the setting, so no effort is made with upgrading the hotel or being friendly. The rooms need a serious upgrade and imaginitive interior decorating.

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Helpful?
Thank LidikoLodge
Johannesburg
Reviewed 7 November 2015

The hotel is quite expensive and urgently needs renovation. Reminds me to former Soviet union. The hotel lives from the sea view and whale watching, that's it. Staff was polite, breakfast ok. Recommend to look for different places.

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1Thank NikiAustria
Nairobi, Kenya
Reviewed 7 November 2015 via mobile

From the moment we stepped through the doors we were made welcome.. Nothing was a problem... A lovely old hotel but wonderful rooms.. A must to have sea view... Everything was there.. Beautifully positioned for walks and to go out for dinner.. I think that it is a three Star hotel but feel it should have one more though it...

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Helpful?
Thank skvarose
Windsor H, Sales & Marketing Manager at Windsor Hotel & Apartments, responded to this review

Dear skvarose, Thank you for taking the time to write your wonderful feedback on TripAdvisor. We are so pleased to see you enjoyed your experience with us and hope to welcome you back soon! We will relay your comments to our Staff. Kind regards, Madelein Marais

Gorinchem
Reviewed 6 November 2015

One of the first hotels in Hermanus. Very friendly staf. They even helped us to comfirm a tour in Cape Town. Free parking place if you stay in the Hotel. Good but small rooms, clean and a good bathroom. When you get out of the hotel there is a nice walk near the ocean where you can spot whales. Next...

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Helpful?
Thank 64wilfreds
Windsor H, Sales & Marketing Manager at Windsor Hotel & Apartments, responded to this review

Dear 64wilfreds, Thank you for taking the time to write your wonderful comments on TripAdvisor. We are thrilled to see you enjoyed your experience with us and will relay your feedback to our Staff. Hope you were able to spot lots of Whales on your boat trip and to welcome you back soon! Kind regards, Madelein Marais

randburg
Reviewed 3 November 2015

I would like a reduction in price for pensioners and for being South African. Feel that this request could be accommodated as and when not 1oo% fully occupied. Thought is was top in location and cleanliness.

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Helpful?
Thank Betty H
Windsor H, Sales & Marketing Manager at Windsor Hotel & Apartments, responded to this review

Dear Betty H, Thank you for taking the time to write your feedback on TripAdvisor. We are pleased to see you enjoyed your experience with us and that you will return in the near future. Please contact our Front Office Manager regarding rates for your next visit. Looking forward to welcoming you back soon! Kind regards, Madelein Marais

Stockholm, Sweden
Reviewed 31 October 2015

Windsor hotel is like takin a trip back in time, a little old fashioned or in need of refurbishment, decorated kind of like an old style seaside resort and never renovated. Great ocean view from the room, we had three whales directly in front of our window. friendly staff, decent breakfast and centrally located, makes it a winner

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Thank nepokitchenconsult
Windsor H, Sales & Marketing Manager at Windsor Hotel & Apartments, responded to this review

Dear nepokitchenconsult, We appreciate you taking the time to write your feedback on TripAdvisor. We are so pleased to see you enjoyed the view, breakfast, service and location and that you were able to spot the Whales during your stay. The Windsor Hotel is the oldest Hotel in Hermanus and was built in 1896 and still the original building. We...

The Hague, The Netherlands
Reviewed 29 October 2015

The Windsor hotel is a great place to watch whales in the whale watching season. The botel ks ideally situated and if you take an ocean view room then whale watching is fantastic.....! The hotel service is great, very friendly staff, great breakfast. The hotel itself is steeped in history and is very comfortable. Close to town, everythjng js in...

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Thank trevorw907
Windsor H, Sales & Marketing Manager at Windsor Hotel & Apartments, responded to this review

Dear Trevorw907, Thank you for taking the time to rite your wonderful feedback on TripAdvisor. We are delighted to see that you enjoyed your experience with us and that you were able to watch the whales. We are humbled by your kind comments and will share it with our Staff. Kind regards, Madelein Marais

Langebaan
Reviewed 28 October 2015

We very much enjoyed our stay. However, I do feel that the pictures on the website is a bit misleading as the rooms shown are bright and airy. We received quite an old room (room 38) which was dark and the bathroom was in a state of bad repair with enamel chipping. There was also no "shower above bath". Only...

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Helpful?
Thank 779Wataalam
Windsor H, Sales & Marketing Manager at Windsor Hotel & Apartments, responded to this review

Dear 779Wataalam, Thank you for taking the time to write your constructive feedback on TripAdvisor. We are so sorry that you we were unable to meet your expectations. Room 38 is part of the original building (Built in 1896). We only have a few of these rooms and these rooms are mostly booked in advance by Regular Guests. I have...

Reviewed 28 October 2015 via mobile

What a dumb, book for three nights had to check out after the first night. Bathroom needs renovation and has mold between the tiles. Room was sub par and we believe it was overprice, compared to other places which was clean and more of a hotel. Breakfast was horrible. Definitely not somewhere I would stay upon my return to south...

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Thank TuckerJam

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Windsor Hotel and Self-Catering Apartments, a 120km drive from Cape Town, is renowned for its unparalleled vantage point to view the whales which breed and feed in Walker Bay (July - November) Independently owned, Hermanus's oldest hotel has been modernised while retaining the charm and hospitality so cherished by our guests, who return time and again for their homely seaside holiday experience. ... more   less 

Additional Information about Windsor Hotel & Apartments

Address: 49 Marine Drive, Hermanus 7200, South Africa
Region: South Africa > Western Cape > Overberg District > Hermanus
Price Range: $77 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Windsor Hotel & Apartments 3*
Number of rooms: 75
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Also Known As:
Windsor Hotel Hermanus
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Questions & Answers

Here's what travellers have asked, with answers from Windsor Hotel & Apartments staff and other travellers.
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Questions? Get answers from Windsor Hotel & Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea views are best”
  • Sea view from our room
 of 5 bubbles SvB-CvB, 22 Nov 2016 | Read review
“Any sea facing upper floor rooms”
 of 5 bubbles clivealisonk, 31 Oct 2016 | Read review
“If possible: with seaside views.”
 of 5 bubbles robbertl124, 25 Oct 2016 | Read review
“Get a Seaview room to enjoy the simply magnificent view.”
  • The View from the Front Door
 of 5 bubbles Kwan_Nyom, 4 Oct 2016 | Read review
“Sea facing views have the most fantastic view of the sea, but are a bit noisy.”
 of 5 bubbles JeniWallace, 14 Sep 2016 | Read review
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