We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Russel Hotel

Save
Share
Traveller (20)
Room & Suite (4)
Overview
  • Excellent45%
  • Very good42%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“secure parking”(13 reviews)
“enjoyed our stay”(12 reviews)
“awesome stay”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Laundry Service
3 Star accommodation
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Reviews (280)
Filter reviews
262 results
Traveller rating
111
116
21
9
5
Traveller type
Time of year
LanguageEnglish
More languages
111
116
21
9
5
Show reviews that mention
All reviewssecure parkingenjoyed our stayawesome staycentral locationwalking distancesmall hotelclean roomsvery pleasant staydouble bedone night staystar hotelcape towngarden routebreakfastmicrowaveestablishment
FilterEnglish
Updating list...
1 - 5 of 262 reviews
Reviewed June 27, 2018

I was very happy with everything. Thank you for a lovely experience. Rooms were clean, and comfortable. I especially enjoyed the breakfast and hot chocolate in the rooms as it was cold. Situated close to the store where I worked.

Review collected in partnership with this hotel
Thank 56koliver
Response from Manager r, Manager at The Russel HotelResponded July 5, 2018

Hi Karen, We are glad you enjoyed your stay at The Russel Hotel! Our guests' comfort is of utmost importance to us, and it is good to hear that you were pleased. Hope to see you soon again!

Reviewed June 20, 2018 via mobile

Very friendly welcome . Thanks Amands you a Star wont forget your friendliness hospitality warm warm warm .....Sese thanks to you also saying goodbye on Monday was not nice. Thanks a lot Russel most defintely .....we'll see you again

Thank vanessavanr
Response from Manager r, Manager at The Russel HotelResponded July 5, 2018

Good day Vanessa, We are pleased to hear you enjoyed your stay at The Russel Hotel. We are looking forward to hosting you again.

Reviewed May 23, 2018 via mobile

Stayed here for 3 nights. Check-in was smooth with all information given as soon as we checked-in. About the hotel, we had a kind of 2 room appartment. The rooms were small but well laid out and clean and hygenic. There was a mini fridge,...More

Thank RBM0307
Response from Manager r, Manager at The Russel HotelResponded July 5, 2018

We are pleased to hear that we fulfilled most of you expectations, and look forward to see you again!

Reviewed May 22, 2018

Russel Hotel is like home that is why I always go back there on a regular basis whether I am travelling for business or leisure. The service is great, rooms are neat and clean and breakfast is simple and delicious. I would recommend to anyone.

Review collected in partnership with this hotel
Thank D6293OXbrianb
Response from Manager r, Manager at The Russel HotelResponded July 5, 2018

Hi Brian, Always good to have you here!

Reviewed May 20, 2018

I recommend Russel Hotel for anyone looking for a calm place to lodge in the Garden Route Area, their staffs are calm and calculated, friendly and outstanding in their service. The rooms are very clean, the Environment where the hotel is situated is very peaceful...More

Review collected in partnership with this hotel
Thank angelbwayne578
Response from Manager r, Manager at The Russel HotelResponded July 5, 2018

Hi Wayne, Thank you! It was great having you here! Hope to see you soon again.

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Laundry Service
Breakfast included
Room amenities
Air Conditioning
Details
Price range
US$43 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Knysna
#8 Family Hotel in Knysna
#11 Romantic Hotel in Knysna
Room types
Non-Smoking Rooms
Details
Price range
US$43 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Knysna
#8 Family Hotel in Knysna
#11 Romantic Hotel in Knysna
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (20)
Room & Suite (4)
Questions & Answers
Ask a question
Eagleman365
January 24, 2017|
AnswerShow all 2 answers
Response from Manager r | Property representative |
Good day, Thank you for your valued enquiry. Our frist floor has about 4 steps from outside to the rooms. Same as our breakfast area which is seperated to the rooms. Kind regards, Sese
0
Votes
Room Tips
"The wi-fi is an added advantage. The hotel is close to most amenities more especially restaurants and..."
Read review
"Rooms 2,3,4 (at the back), are bigger"
Read review
"Hotels is overnite stays,who cares about a view."
Read review
"Have breakfast somewhere else"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing