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The Rex Hotel

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#13 of 30 Hotels in Knysna
Certificate of Excellence
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1 room 2 adults 0 children
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The Rex Hotel
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397 Reviews from our TripAdvisor Community

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Showing 302: English reviews
cape town
Reviewed 21 February 2016

Beautifully furnished large rooms with kitchenette and lounge. Luxury stay. This hotel has always maintained its high standard of quality and never disappoints. Friendly and accommodating staff. So relaxing wish we could stay longer.

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Thank futterCapeTown
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, The Rex Hotel team thanks you for staying with us and sharing your experience on tripadvisor. Your comments we value and appreciate. We look forward to welcoming you back again, on your next trip to the Garden Route "hopefully it would be a longer stay at our home away from home". Kind Regards, Masuda

Shrewsbury, United Kingdom
Reviewed 17 February 2016

Stayed for 2 nights in a large one bedded appartment. We were impressed by the size, comfort and cleanliness. A little unnerving though to have one wall (facing the corridor) made of frosted glass!! Reception were friendly and very helpful in organising restaurant bookings for us.

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Thank roger j
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, Thank you for choosing to stay at The Rex Hotel. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back again. Kind Regards, Masuda

Port Elizabeth
Reviewed 17 February 2016

A beautifully appointed modern hotel in Knysna. Staff were vey welcoming and helpful. The accommodation was excellent and the location was convenient for the Waterfront restaurants or those in the town.

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Thank 737melvinb
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, Thank you for posting a review. We value all comments received and I am happy to hear that you had an enjoyable stay with us. We look forward to welcoming you back again. Kind Regards, Masuda

Johannesburg, South Africa
Reviewed 15 February 2016

Despite booking a king suite 8 months in advance, and getting three confirmations from SafariNow, we arrived in Knysna on the 21st of Dec to find that the Rex's central reservations team had not booked us in. We waited in the small and grimy reception area (the carpets were filthy and the lackluster reception area looked very shabby) while the...

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Thank 72aliciaT
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, Once again my sincere apologies for the inconvenience caused. However please contact Safarinow.com as the refund was paid over to them. Kind Regards, Masuda

Bromley, England
Reviewed 10 February 2016 via mobile

We stayed here for 3 nights in a 1 bedroom apartment and had a very comfortable stay. The apartment was very spacious, clean, comfortable and nice contemporary decor. Our only gripes would be that the glass panels onto the hotel corridors mean that you have the corridor lighting beaming into the bedroom all night (poor design) and the kitchen could...

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Thank MrsJH
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, Thank you for your feedback. We value all comments received. Clarence is definitely an asset to the hotel as well as to the team of The Rex Hotel. We will most certainly look into installing a blind to prevent the light from shining through. We look forward to welcoming you back again. Kind Regards, Masuda

Bristol, United Kingdom
Reviewed 9 February 2016

Stayed only one night but was really impressed. Staff at check in were really friendly and welcoming, our suite was absolutely huge, ultra modern and tasteful, very very well appointed. Big bathroom with tub and walk in shower, full kitchenette and underground free parking. Breakfast was in the Rose Cafe and was really good quality, choice and presentation again with...

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Helpful?
Thank Jo_JohnK
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, Many thanks for your feedback. My apologies for the inconvenience caused with regards to the wifi. I can assure you that we are in the process of resolving the issue. We look forward to welcoming you back again. Kind Regards, Masuda

Stilbaai, South Africa
Reviewed 7 February 2016

more 5 star than 4 star very nice and clean hotel me and my wife will visit the rex hotel again. staff and food were friendly and very nice only 300m from waterfront. safe parking is n plus for hotel thanks again

Review collected in partnership with this hotel
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Thank 483nielv
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, Thank you for sharing your experience at The Rex Hotel. I am delighted to hear you enjoyed your stay with us. The Rex Hotel team thanks you for staying with us and for the positive feedback. We look forward to welcoming you back again. Kind Regards, Masuda

Polokwane
Reviewed 6 February 2016

The Rex Hotel is a fantastic honeymoon gateway for us, and I give it 10stars for excellent service and exceeded expectations......I have fallen in love with The Rex hotel. We will definitely come again with friends

Review collected in partnership with this hotel
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Thank Stanleyngwetjanaks
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, The Rex Hotel team would like to thank you for staying with us and we are delighted to hear that we have exceeded your expectations. Thank you for the great review and we look forward to welcoming you back again. Kind Regards, Masuda

Reviewed 5 February 2016 via mobile

Rooms are really pretty and peaceful. The hotel's decor is stunning. Breakfast is served downstairs in the courtyard and is a full buffet. Friendly staff and safe parking in the garage. Close to shops and the waterfront so very central and walking distance to everything you need.

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Thank Tracy P
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, Many thanks for sharing your experience at The Rex Hotel. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back again. Kind Regards, Masuda

York, United Kingdom
Reviewed 24 January 2016

My reviews of hotels we have stayed at are normally favourable but this is an exception. This hotel boasts 4 star accommodation comprising "30 spacious suites most with kitchen facilities" and 5 of these suites are double or twin bedded. On our Garden Route tour we had a twin bedded room booked expecting one of these suites but ended up...

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Helpful?
Thank Eric W
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, Thank you for your feedback. We value all comments received. My apologies for the unpleasant stay you had with us. However the room you received was indeed the standard twin room which you had originally booked. Unfortunately as it was peak season, we were unable to upgrade you to a bigger room. My recommendation for a spacious room...

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Amenities

Highlights
  • Free Parking
  • Free Internet
  • Room Service
About the property
  • Wheelchair Access
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
One of Knysna’s most elegant and sophisticated accommodation offerings, The Rex Hotel promises its guests superior service and exceptional comfort. Located on the World Famous Garden Route, The Rex Hotel is one of the most exhilarating getaways in its class. Capturing the essence of four-star luxury, the impeccably appointed Rex Hotel offers travelers a gateway to world-class restaurants, blossoming forests and the shores of the serene lagoon. ... more   less 

Additional Information about The Rex Hotel

Address: 8 Gray Street, Knysna 6571, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: $128 - $425 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Rex Hotel 4*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#4 Business Hotel in Knysna
#11 Luxury Hotel in Knysna
#17 Romantic Hotel in Knysna
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Questions & Answers

Here's what travellers have asked, with answers from The Rex Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Should have showers in all the rooms”
 of 5 bubbles hems2704, 26 Mar 2017 | Read review
“There are no good rooms all have the same glass panel with a light problem at night.”
 of 5 bubbles tanya_bergh, 14 Feb 2017 | Read review
“Standard rooms are small and some only have a bath tub (no standing shower).”
 of 5 bubbles DavidCoon, 28 Jan 2017 | Read review
“Ask for sea view or side.”
 of 5 bubbles MB1925, 7 Jan 2017 | Read review
“Room was lovely. ”
 of 5 bubbles 661lesleyc, 7 Dec 2016 | Read review
5 of 5