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The Rex Hotel

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#12 of 30 Hotels in Knysna
Certificate of Excellence
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1 room 2 adults 0 children
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The Rex Hotel
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388 Reviews from our TripAdvisor Community

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Showing 295: English reviews
Brighton, United Kingdom
Reviewed 28 December 2015

Right the centre of Knysna, but felt very quiet. Close to the waterfront and other restaurants and pubs on Gray Street. Nice modern hotel and suite, and a great breakfast served in the little square next morning. Enjoyed watching the sunset from our room. Staff very friendly and welcoming. The only complaint would be it needs better signage from Gray...

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Helpful?
Thank JHUK2014
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, Thank you for sharing your experience at The Rex Hotel. I am happy to hear that you enjoyed your stay with us. My apologies for the inconvenience caused with regards to the signage, I will most certainly forward your comments onto the owners for consideration. We look forward to welcoming you back again. Kind Regards,

Reviewed 24 December 2015

Charming hotel together with a little commercial center with stores, offices and two cafes (very cool one by the way), great location next to the waterfront, but still very quiet place. The staff was very kind. The apartment was enormous, very clean and cozy. We wished our stay there was longer so we could spend more time at the hotel....

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Helpful?
Thank Tiago P
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, Thank you for choosing to stay at The Rex Hotel. I am delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back again. Happy New Year to you and the family. Kind Regards,

Reviewed 17 December 2015

We have stayed at this hotel twice and we love it every time. The staff is excellent, the accommodations are very tasteful and comfortable and the breakfast is amazing. I wish there were more Rex Hotels to choose from elsewhere in South Africa!

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Helpful?
Thank knothomeeither
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear knothomeeither, The Rex Hotel team thanks you for choosing us as your preferred accommodation supplier in Knysna. We appreciate and value your comments as positive feedback motives us in offering superior quality and exceptional service to our guests. We wish you and your family well over the festive season and a prosperous New Year. We look forward to welcoming...

Brugg, Switzerland
Reviewed 29 November 2015

We booked a standard room and were surprised not to have a shower - but a bathtub - in the room. (no, not even a shower in the bathtub). We were offered to change to a luxury room at a reasonable surcharge, to which we agreed. The room was hudge, with floor to ceiling windows giving lots of light opening...

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Helpful?
Thank kookie7
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear kookie7, Thank you for choosing to stay at The Rex Hotel. We value all comments received and appreciate the positive feedback. We look forward to welcoming you back to The Rex Hotel. Yours Sincerely, Masuda Mohamed

Cape Town Central, South Africa
Reviewed 28 November 2015 via mobile

Whenever I am in Knysna, I make a point of stopping at the Rose Cafe. It's slightly of the street and stumbled across it while wandering. Exceptional service and the meals have always been exceptional. It's a calm, comfortable and peaceful space and always enjoyed good service. My young daughter is up with the sparrows so we often have breakfast...

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Helpful?
Thank Finchette
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Finchette, Thank you for taking the time to post a review. We value your positive comments and compliments as comments like these motivate our team in ensuring their best at all times. We look forward to welcoming you back to The Rex Hotel. Yours Sincerely, Masuda Mohamed

COLCHESTER, ESSEX, UK
Reviewed 18 November 2015

Very nice hotel in great location close to Main Street, waterfront and numerous restaurants within walking distance. Lovely large rooms, very clean, nice breakfast included served in cafe below. Lots of parking below hotel. Only small negative, you only get 250Mb internet a day before you have to pay for extra

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Helpful?
Thank Andy39
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Andy39, Many thanks for your positive feedback. With regards to the internet, I will forward your comments onto the owners. We look forward to welcoming you back to The Rex Hotel on your next trip to the Garden Route. Yours Sincerely, Masuda Mohamed

Cairo, Egypt
Reviewed 13 November 2015

Very spacious, clean and modern rooms. Very warm and professional welcome at the front desk.Location close to the waterfront area and to big shopping malls. Breakfast was fresh and delicious but sometimes the service was not quick enough to replenish the buffet.

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Helpful?
Thank chrfritz
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear chrfritz, Thank you for your review. I am happy to hear that you enjoyed your stay with us and that the front office team delivered a good service. Our location makes for a perfect stay. thank you for the feedback on the breakfast service as we will improve on a speedy replenishment. We look forward to welcoming you back...

Calgary, Canada
Reviewed 2 November 2015

The hotel is well located and exceptionally comfortable. The staff went out of their way to ensure our stay was well above our expectations including recommending a great place for dinner and even took the time to make a reservation (the last 2 seats available were set aside for us because of the staff members involvement). I highly recommend this...

Review collected in partnership with this hotel
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Helpful?
Thank gottatravelguy
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear gottatravelguy, Thank you for taking the time to post a review on Tripadvisor. I am delighted to hear that you enjoyed your stay with us, and that our team was able to assist you with your dinner arrangements. I’m happy that we were able to meet you expectations. Thanking you in advance for the recommendations and we look forward...

Jacobsdal, South Africa
Reviewed 30 October 2015

This was the only place that have place available - the service are of the best you can ask for . This was the rirs time the reception had answers for all our questions - the service make it all worth the stay

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Helpful?
Thank Gertgel
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Gertgel, Thank you for sharing your experience at The Rex Hotel on tripadvisor. I am delighted to hear that you have enjoyed your stay with us. The service and quality we strive in offering our guests is what makes us a unique boutique hotel. We look forward to welcoming you back on you back to The Rex Hotel. Yours...

London, United Kingdom
Reviewed 16 October 2015

This hotel is almost on the Waterfront and is quite small but the rooms are designed in a modern and fashionable way without being ostentatious in any way. Very comfortable and very well-appointed with, in most rooms private balconies. I stayed only 2 nights and would have loved to stay for longer as it was so comfortable, conveniently located and...

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Helpful?
1Thank Richard D
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Richard D, Thank you for sharing your experience at The Rex Hotel on tripadvisor. I am delighted to hear that you have enjoyed your stay with us. We look forward to welcoming you back on your next trip to the Garden Route and thanking you in advance for your recommendations. Yours Sincerely, Masuda Mohamed

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
One of Knysna’s most elegant and sophisticated accommodation offerings, The Rex Hotel promises its guests superior service and exceptional comfort. Located on the World Famous Garden Route, The Rex Hotel is one of the most exhilarating getaways in its class. Capturing the essence of four-star luxury, the impeccably appointed Rex Hotel offers travelers a gateway to world-class restaurants, blossoming forests and the shores of the serene lagoon. ... more   less 

Additional Information about The Rex Hotel

Address: 8 Gray Street, Knysna 6570, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: $143 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Rex Hotel 4*
Number of rooms: 30
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Hotel Style:
#4 Business Hotel in Knysna
#11 Luxury Hotel in Knysna
#17 Romantic Hotel in Knysna
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Questions & Answers

Here's what travellers have asked, with answers from The Rex Hotel staff and other travellers.
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Questions? Get answers from The Rex Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are no good rooms all have the same glass panel with a light problem at night.”
 of 5 bubbles tanya_bergh, 14 Feb 2017 | Read review
“Standard rooms are small and some only have a bath tub (no standing shower).”
 of 5 bubbles DavidCoon, 28 Jan 2017 | Read review
“Ask for sea view or side.”
 of 5 bubbles MB1925, 7 Jan 2017 | Read review
“Room was lovely. ”
 of 5 bubbles 661lesleyc, 7 Dec 2016 | Read review
“There was some small construction work that started surprisingly early, but I know that's only temporary.”
 of 5 bubbles rebeccalS757EX, 25 Nov 2016 | Read review
5 of 5