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Protea Hotel by Marriott Knysna Quays

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#11 of 30 Hotels in Knysna
Certificate of Excellence
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Protea Hotel by Marriott Knysna Quays
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Showing 642: English reviews
Mumbai
Reviewed 29 January 2016

Protea Knysna Quays is nice clean hotel on Waterfront . Rooms are spacious with 2 king size beds and good air con . Bathroom is clean with sparkling white tiles and good hot water shower. Our room no 330 was nice room on top floor over looking lagoon and pool. Breakfast spread was nice with good choice of continental food....

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Helpful?
Thank Shishir2015
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Shishir, Thank you very much for reviewing Protea Hotel Knysna Quays after your recent stay with us in January 2016. GUESTS' perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for your positive...

Cape Town, South Africa
Reviewed 24 January 2016

We arrived on 22 January 2016 and was pleasantly surprised by the peacefulness of the hotel even though it is on the waterfront. This is a lovely hotel, with friendly staff and a great swimming pool. The rooms are clean, the location perfect and easy access to the waterfront. I definite must of you are passing through or just looking...

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Helpful?
Thank liebenbergerik
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear liebenbergerik, Thank you very much for your compliments of our hotel after you had stayed with us recently in January 2016. We value your positive comments so much and we thank you for praising our services and facilities. As a valued GUEST, it certainly means a lot to us, knowing that we exceeded your expectations throughout your stay. Thank...

Brighton, United Kingdom
Reviewed 24 January 2016

We stayed for two nights in January 2016 as part of a tour of the garden route. The hotel is very smart with a lovely pool and a great breakfast buffet. The Knysna Quays were however disappointing - a rather tacky collection of shops and chain restaurants which blocks the view of the harbour. The hotel also seemed to attract...

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Helpful?
Thank mikewbn1
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear mikewbn1, Thank you for your words of appreciation on the online GUEST review that you completed during your recent stay at Protea Hotel Knysna Quays. We are delighted to receive your compliments and we will certainly congratulate the breakfast STAFF you commended for their exemplary breakfast service. It was our pleasure to accommodate you, and your interest and loyalty...

Bath, UK
Reviewed 22 January 2016 via mobile

We stayed here overnight on a tour, and enjoyed the room which was clean, modern, airy and attractive, with a seaside theme. The public areas are spacious, and though we didn't use the pool, it appeared adequate and looked attractive. Being situated right next to the shopping and restaurant area, it is perfect if you are on a 'whistle-stop' visit....

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1Thank JonathanSymonds
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear JohnathanSymonds, Thank you for taking the time to complete an online GUEST review by writing down your additional positive feedback after your recent stay with us at Protea Hotel Knysna Quays. GUESTS' perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their...

mumbai, India
Reviewed 22 January 2016

perfect location if you want to enjoy the location. Extremely helpful staff and good service appreciate Reception helpful and good behaviour made us more than happy plus belonging from same hometown.Great breakfast buffet and in-room dining was delicious.

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Helpful?
Thank Romil M
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Romil M, Thank you for your words of appreciation on the TripAdvisor review that you completed after your recent stay at Protea Hotel Knysna Quays. We are delighted to receive your compliments and we will certainly congratulate the STAFF you commended for their exemplary service. It was our utmost pleasure to accommodate you and your interest and loyalty are...

Nottingham, United Kingdom
Reviewed 20 January 2016

Set beside the Marina trendy modern hotel in a beautiful setting by the Knysna Quay. When to get in to the hotel i was pleasantly surprised by the interior which has an open feel to it. Our rooms were bright, clean and very new looking. The bathroom had a lovely walk-in shower and looked brand new. Very Good breakfast buffet...

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Helpful?
Thank Cricketman_10
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Cricketman_10, GUESTS' perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. I would therefore, like to thank you for taking the time to complete an online GUEST review after your stay with us. I can assure you that your comments...

Surrey
Reviewed 15 January 2016

Stayed for 2 nights, pleased it wasn't any longer - very basic with staff who really looked as though they were doing us a favour by serving us. At breakfast had to ask two or three times for a pot of tea. The area itself is pleasant right by the Quay, with good shopping, albeit it quite limited. A decent...

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Helpful?
Thank SweetheartSurrey
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear SweetheartSurrey, Thank you very much for taking the time to review our hotel after your recent stay with us. I should sincerely apologise for the lack of service that you experienced from our STAFF in the restaurant, as this is surely not the norm of service that we provide our valuable GUEST with. Thank you for bringing this to...

London, United Kingdom
Reviewed 15 January 2016

Was recommended this for its location and it is bang in the middle of the Knysna Waterfront area. Its not noisy but you only have to walk out of the gate by the pool and round the corner to the many restaurants and shops at hand. we stayed as a family of 4 and had the Knysna Keys Suite which...

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Helpful?
Thank Richard J
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Richard J, GUESTS' perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for taking the time to a TripAdvisor review after your stay with us. We assure you that your comments are being...

Hong Kong, China
Reviewed 13 January 2016 via mobile

When we initially drove past the rear of the hotel I was not expecting the hotel to be that good. However, when we did get in to the hotel was pleasantly surprised by the interior which has an open feel to it. The staff were extremely friendly and in comparison to other places we stayed in SA were very efficient....

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Helpful?
Thank Alan C
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Alan C, Thank you very much for your review of our property. Your positive comments are much appreciated, as we do strive towards excellence with each and everyone of our GUESTS. We are delighted knowing that you found our hotel to be so much more than you have expected and we hope that we will have the privilege of...

Greater London, United Kingdom
Reviewed 12 January 2016

only here for two nights but very pleased nice location helpful, alert and friendly staff good breakfast basically outsource non breakfast food to nearby restaurants which seemed to work well, good choice of restaurants within a couple of hundred yards safe environment check in and out of hotels can be a real source of irritation but this was a model...

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Helpful?
Thank michael s
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Michael S, GUESTS' perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for taking the time to complete a online GUEST review after your stay with us, and to assure you that your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
One of the best hotel locations in South Africa, the Protea Hotel by Marriott Knysna Quays enjoys a spectacular perspective of the popular coastal town of Knysna. The hotel is nestled in the heart of the Garden Route and offers you a unique GUEST experience with premium accommodation accentuated with scenic beauty and natural surrounds. Renowned as the perfect holiday destination, the Protea Hotel Knysna Quays is set on the Knysna Quays Waterfront with the lagoon at your doorstep. This stylish property is suited to both leisure and business travellers alike with sheer comfort assured. Make the most of the wide array of choice facilities at Protea Hotel Knysna Quays, including a breakfast restaurant, a heated outdoor swimming pool, free internet service, conference facilities and a wellness therapist for rejuvenating massages and aromatherapy treatments. A unique dining experience is promised for every meal with four restaurants available on the Knysna Quays Waterfront where guests can sign the meal charges to their room account and settle the charge upon departure. ... more   less 

Additional Information about Protea Hotel by Marriott Knysna Quays

Address: Waterfront Drive, Knysna 6571, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: $135 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Protea Hotel by Marriott Knysna Quays 3.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Protea Hotel Knysna Quays
Hotel Style:
#5 Business Hotel in Knysna
#11 Family Hotel in Knysna
#15 Romantic Hotel in Knysna
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Knysna Quays staff and other travellers.
8 questions
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Sandton, South Africa
3 months ago
Great Missenden, United Kingdom
10 months ago
Mumbai (Bombay), India
25 days ago

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Questions? Get answers from Protea Hotel by Marriott Knysna Quays staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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