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The Phantom Forest Eco-Reserve

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#9 of 30 Hotels in Knysna
Certificate of Excellence
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The Phantom Forest Eco-Reserve
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338 Reviews from our TripAdvisor Community

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Showing 294: English reviews
Sydney, Australia
Reviewed 29 July 2015

Staff are so lovely and welcoming. The service is nothing short of exceptional. I would highly recommend staying here! This is such a great location for a relaxing, romantic trip away. The rooms are spacious, clean and very cosy. A large comfortable bed, gorgeous bathroom with huge bath tub and dual head shower. The Eco reserve is so peaceful. Our...

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Helpful?
Thank Casey H
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thanks Casey for your review on Phantom Forest We look forward to hosting once again you in the future! Regards The Phantom team

College Station, Texas
Reviewed 29 July 2015

We just recently visited the Phantom Forest Eco Reserve and took advantage of their winter warmers promotion during our trip to South Africa. Our total stay was over 2 nights, and when we were leaving, wished that we had booked for longer! The staff are all very friendly and helpful, and the entire property is absolutely stunning. There is a...

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Thank Evan B
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you Evan for your review on Phantom Forest. We look forward to hosting you once again in the future. Regards The Phantom team!

Cape Town, South Africa
Reviewed 17 July 2015

We went for our honeymoon. The place is very romantic and beautiful. The staff are friendly and helpful. The food was also great. If a couple want to be far from all distractions, it is definitely the place. We will definitely go back there again.

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1Thank PAMARU
Mossel Bay, South Africa
Reviewed 1 June 2015

We found the dinner B&B at Phontom Forest to be a unique & pleasant experience. The food quality was excellent & service very good. Apart from a few minor maintenance niggles, like a loose basin mixer on one handwash basin & toilet roll holder near falling off the wall, the room was well presented. The valuables safe is placed in...

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3Thank Rob B
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on Phantom Forest. These problems have been looked into especially the matter of guest gratuities. We look forward to you visiting us in the future. Regards The Phantom team

Johannesburg
Reviewed 24 May 2015

Absolutely stunning chalets nestled in indigenous forest -each far enough from the other for complete privacy. Chalets have all the creature comforts one could wish for. Staff professional and friendly and the highlight must be the 6-course dinner served by the chef and her team. Every course a delight for the eye and palate. Thank you for a really special...

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Thank karstenandangelika
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on the Phantom Forest eco-lodge! We hope to host you again in the future. ~ The Phantom team!

London, United Kingdom
Reviewed 10 May 2015

If there's a better hotel anywhere in the world, I'd like to see it. Phantom Forest would be an amazing hotel even without the trees. Incredibly beautiful suites; friendly, helpful staff; delicious food; I'd give this five stars even in the central business district. But it's in a forest. It's hard to put into words quite how much better a...

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Thank Ed R
Reviewed 7 May 2015

My husband and I treated ourselves to a mini break at the Phantom Forest for our wedding anniversary. The setting is beautiful, high up in the mountain in and amongst the trees on Knysna's Phantom Pass. Loved the Charlotte Rhys products so much that I ended up buying some of the body lotion. The food and service was brilliant too,...

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Thank Jo-Ann D
Reviewed 1 May 2015

We stayed at The Phantom Forest Eco-Reserve for two days on our honeymoon through South Africa. Absolutely amazing place with the most friendly staff! They made the room so nice and they really paid attention to the details. The food was amazing both breakfast and dinner. We highly recommend this place to others!

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Thank Nina D
Cape Town Central, South Africa
Reviewed 26 April 2015

Great location and views. The upper tree camp units are very private and have fantastic views. I feel that the lodge relies to heavily on their amazing views and should invest in further staff training. The rooms are cold in winter and I would only stay here again in summer. Dinner is a 6 course meal with no lesser option....

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2Thank NickMaunder
Farnborough, United Kingdom
Reviewed 24 March 2015

My wife and I came to Knysna for a few days and as we had previously stayed here before we gave it another go. We were not disappointed, food I would say is mitchelin star standard, service is second to none. We stayed in a upgraded tree house, you pay for five star, but unlike many hotels you actually get...

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2Thank Dominic G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
The award winning Phantom Forest lodge and boma restaurant is situated in a private reserve on the Knysna River estuary, a magnificent setting of indigenous forest, fynbos and estuarine wetland. Designed to create only the lightest footprint , Phantom Forest offers superb luxury in complete harmony with nature. Accommodation consists of fourteen evocative "tree suites", perfectly integrated into the forest. Nature lovers can explore the reserve via forest and fynbos trails or canoe trips along the river. The Boma restaurant offers international cuisine served in the classic style while the body boma wellness spa provides a range of natural treatments. ... more   less 

Additional Information about The Phantom Forest Eco-Reserve

Address: 27 Phantom River Street, Knysna 6570, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: $360 - $565 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Phantom Forest Eco-Reserve 5*
Number of rooms: 14
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Also Known As:
The Phantom Forest Eco-Reserve Hotel Knysna
Phantom Forest Eco Reserve Knysna
Hotel Style:
#2 Spa Hotel in Knysna
#7 Romantic Hotel in Knysna
#9 Luxury Hotel in Knysna
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Questions & Answers

Here's what travellers have asked, with answers from The Phantom Forest Eco-Reserve staff and other travellers.
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Questions? Get answers from The Phantom Forest Eco-Reserve staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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