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Conrad Pezula

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#7 of 30 Hotels in Knysna
Certificate of Excellence
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1 room 2 adults 0 children
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Conrad Pezula
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769 Reviews from our TripAdvisor Community

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Showing 638: English reviews
Melbourne, Australia
Reviewed 11 June 2016

We totally immersed ourselves in the luxury of this wonderful hotel. The bungalow was inviting, large and very clean. Our bathroom was beyond our expectations with a double shower and soaking tub, we both loved the king size bed with its wonderful linen. Be sure to check out the Hotel Library. We really enjoyed the open fire place in the...

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Helpful?
Thank Bluesbelle65
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Bluesbelle65 It was a pleasure having you with us and thank you for choosing to stay at Conrad Pezula. I am extremely proud that your overall experience with us was amazing and I will share your positive and encouraging comments with the team. It is only through your valued feedback that we can continuously improve. We trust that you...

Wokingham, United Kingdom
Reviewed 6 June 2016

Superb room with views over the lagoon, one of the most comfortable rooms I have ever stayed in, perhaps only beaten by the Conrad New York and Cavalieri Waldorf Astoria in Rome. But the sunset views at Pezula could not be beaten.

Review collected in partnership with Conrad Hotels & Resorts
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Thank walawton
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear walawton Thank you for your5 * review and for choosing to stay at Conrad Pezula. We appreciate the time you have take to share your feedback with us and am delighted to hear that you enjoyed your overall experience. The sunsets are truly magnificent here in Knysna. The team looks forward to welcoming you back for another wonderful stay....

South Africa
Reviewed 6 June 2016

This hotel is obviously for upper end of the budget, but what a beautiful place. The spa has a very good reputation and the gholf is, I hear , also good. Visited when a function was held, and all the staff were very good and professional. Food was excellent. Just a bit disappointed in the shuttle to town. This should...

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Thank europeholidays
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear europeholidays Thank you for choosing to stay at Conrad Pezula and for your 5* review of our resort. I am delighted to read that you had a most enjoyable time with us. Thank you for bringing the shuttle service to our attention. I will have my team review this. We hope you visit us again soon. Best regards, Victor...

Reviewed 5 June 2016 via mobile

Visited as a part of a group tour. The room that we stayed had no dead bolt and could be opened by any one from outside who had the key. The holes were there but the bolt was missing as if deliberately removed. Had to call the carpenter close to midnight to get it fixed. So much for 5 star...

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Thank Mila C
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Mila C Thank you for the review. There is nothing more valuable than feedback from our highly regarded guests. Please aIlow me to apologise for your experience not meeting and exceeding your expectation. We are on a drive to invest even more in our team and they are all undergoing additional training. Please accept my apology for the service...

Reviewed 29 May 2016

As we walked in to the hotel lobby, we were greeted cordially, check in was quick and efficient. Our suit was walking distance from reception or else one can use buggy. As we reach the room, we see spectacular view. Since the hotel is far from center of town, Free shuttle service to town at regular interval. When it comes...

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Thank ASHAKHATAU
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear ASHAKHATAU Thank you for taking the time to share your Conrad Pezula experience with us here on Trip Advisor. I am delighted to hear that you enjoyed the view from your suite at our picturesque resort. Please rest assured that we have noted your valuable feedback with regards to the service you received, which we will use to further...

Reviewed 28 May 2016 via mobile

On a business visit down to the southern cape coast, and stayed at the Pezula Conrad hotel. Great experience, from the room to service , from the restaurant to room service. Best of all, the staff. Friendly and always willing to serve. Well done!

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Thank mikepK6114YK
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear mikepK6114YK Thank your for staying at Conrad Pezula and for such a lovely review. It is evident that the team members made an impression on you and made your stay so much more enjoyable. Thank you for letting us know. Reviews like yours are appreciated and in return we would like to mention that we appreciate you and all...

Port Elizabeth, South Africa
Reviewed 23 May 2016

We spent three nights there. The room was luxurious and had a stunning view of the town. We liked the fire-place in the room. The service was brilliant and the people very helpful. It is highly recommended to anyone.

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1Thank johanp843
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear johanp843 Thank you for posting your review following your recent stay here at Conrad Pezula. Thank you also for your wonderful comments regarding the service received and the helpfulness of our Team Members. I will be sure to share this with the team. I look forward to your return in the near future. Best regards, Victor Chalfoun General Manager

Ringwood, United Kingdom
Reviewed 20 May 2016 via mobile

We stayed in a junior suite near to the main hotel which was pleasantly decorated and a stunning view to town.We were able to have the fire lit each evening during our stay. We were booked on bed & breakfast basis and was disappointed to find out the main restaurant was closed during our stay and only opens weekends. We...

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1Thank Christina G
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Christina G Thank you for choosing to stay at Conrad Pezula and sharing feedback on Trip Advisor. I am delighted that you enjoyed your suite and the views across the lagoon. Please allow me to apologize for inconveniences you experienced. We are currently addressing each of the points as mentioned in your review. We do hope we have the...

Surrey, United Kingdom
Reviewed 17 May 2016 via mobile

Spent a week here with my husband & 3 teenagers. We all had a fantastic time & cannot recommend this hotel highly enough. The rooms were fabulous but the staff were incredible, couldn't do enough for us. Can't wait to go back.

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1Thank Kerry J
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Kerry J Thank you for choosing to stay at Conrad Pezula with your family and for writing such a great review. it was an absolute pleasure having you with us and we look forward to welcoming you back on your next family holiday. Best regards, Victor Chalfoun General Manager

Gauteng, South Africa
Reviewed 15 May 2016

Brilliant Service, Excellent Vacation spot and honey moon spot for any couples of any age, we thouroughly enjoyed every second and wish to return as soon as possible. The people are decent and always helpful and the resort is something I could only imagine until I stayed there.

Review collected in partnership with Conrad Hotels & Resorts
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Helpful?
Thank Kevin K
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Kevin K Many thanks for the wonderful review. We are so happy to learn that you enjoyed your experience at the hotel and that it lived up to your expectations. The team and I would be delighted to welcome you back for another memorable stay. Best regards, Victor Chalfoun General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Conrad Pezula delivers a whole new world of luxury and privacy in elegant African style. Situated in Knysna, just a 40-minute flight from Cape Town, it is known for its gourmet restaurant, award-winning spa, exquisite location and secluded beach. A wide choice of activities includes golf, tennis, horse riding, canoeing and hiking. Accommodation is in 78 stylish suites each with its own fireplace, balcony or patio and spacious bathroom, 5 two bedroom villas and the grand Pezula Castle. ... more   less 

Additional Information about Conrad Pezula

Address: Lagoon View Drive, Eastern Head | Pezula Estate, Knysna 6571, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: $255 - $599 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Pezula 5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Pezula Hotel Knysna
Hotel Style:
#1 Spa Hotel in Knysna
#1 Business Hotel in Knysna
#4 Family Hotel in Knysna
#6 Romantic Hotel in Knysna
#7 Luxury Hotel in Knysna
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Questions & Answers

Here's what travellers have asked, with answers from Conrad Pezula staff and other travellers.
5 questions
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Frisco, Texas
over a year ago
brooklyn,new york
over a year ago
Shanghai, China
over a year ago

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Questions? Get answers from Conrad Pezula staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms were good”
C3096OIdavidw, 27 Mar 2017 | Read review
“Don't choose the basement ones. At level one is Ok.”
nisha17082015, 14 Mar 2017 | Read review
“Lagoon views are stunning”
garypilchowski, 13 Mar 2017 | Read review
“The KIng Superior Suite no.7 (were we stayed) had a great view. Other good choices are suites no: 8, 21 and 22.”
  • What a nice surprise when we returned from supper!
Special_Couple, 13 Mar 2017 | Read review
“Some ground floor rooms have no real view apart from a little bit of garden.”
Andrew893, 6 Mar 2017 | Read review
5 of 5