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Conrad Pezula

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692 Reviews from our TripAdvisor Community

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Showing 580: English reviews
Constantia, South Africa
Reviewed 13 July 2016

We were very happy with our stay at the hotel. The rooms were chic and modern in decor, spacious and comfortable. We were here for the Knysna Forest Half Marathon, and were very pleased that the hotel had arranged a shuttle service to and from the race. The breakfasts were ample and delicious, and the staff were friendly and attentive....

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Helpful?
Thank DianneG007
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear DianneG007 Thank you for posting your fantastic review of your recent stay here with us. I was immensely pleased to read of your overall satisfaction regarding your stay, and that our team made your stay more pleasurable. We hope your marathon went well. I look forward to welcoming you back to Conrad Pezula. Best regards, Victor Chalfoun General Manager

Dubai, United Arab Emirates
Reviewed 12 July 2016 via mobile

We arrived with our 4 boys on a cold, rainy day completely drenched after hiking in the Tsitsikama forest - the staff at the Conrad were absolutely fabulous from the moment we arrived. We were greeted by the resort manager and staff with broad smiles and warmth who got us and our bags to our gorgeous rooms in no time....

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Thank Muneer M
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Muneer M Thank you for your valuable and positive feedback. It is only through feedback that we continuously make improvements and reach our best performance. I am extremely proud that your overall experience with us was amazing and I will share your positive and encouraging comments with the team, and special mention to Farzana. It is only through your...

Cape Town Central, South Africa
Reviewed 12 July 2016

As a couple with a young child, this was a perfect hotel. The staff were amazing and helped hold the baby and tended to all of our needs. The service, facilities and food at Cafe Z were definitely 5 stars. We felt like we were at home. We will definitely return for another holiday.

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Thank JKChiliza
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear JKChiliza Thank you for your review and for choosing stay at Conrad Pezula. It was a pleasure having you with us and we are grateful for your feedback. I am proud that the service you and your family received was excellent and you that you were made to feel welcome. We trust that you will visit us again and...

Cape Town Central, South Africa
Reviewed 11 July 2016

We found the staff at the resort extremely dedicated to the residents comfort and experience. We were always approached asking if we required any assistance with the resort or the Knysna offerings. Breakfast was amazing and the staff are always friendly and helpful. Joey - Ann made our stay special , she is a true asset to the resort

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Thank richardbO3228HC
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear richardbO3228HC Thank you for posting your wonderful review. It is evident that the team members, and especially Zoey-Ann made an impression on you and made your stay so much more enjoyable. Thank you for letting us know, we have shared your comments with the team. Reviews like yours are appreciated and in return we would like to mention that...

Reviewed 3 July 2016

We had the most amazing hotel experience. We were a family of 5 thus taking 2 interleading rooms. Not many hotels in this caliber can accommodate a family this size comfortably. Nothing was ever too much for them, all the staff were simly amazing, we were sad to leave. Espetada at Café Z is a must!

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Thank 912sheenah
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear 912sheenah Thank you for your review and for choosing stay at Conrad Pezula. It was a pleasure having you and your family with us and we are grateful for your feedback. I am delighted that you were happy with your interleading suites. We trust that you will visit us again and the whole team will be glad to welcome...

Reviewed 2 July 2016 via mobile

We stayed at the Pezula from Jan 1 to Jan 5, having booked 5 rooms and having our wedding on site. The view and beach are the only 5 star qualifications that apply. Service is a word the staff does not understand - from housekeeping, restaurant staff, spa services, and catering...massive fail. The issues are to numerous to put here...turn...

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1Thank Dale H
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Dale H, Thank you for the feedback, it is with this valuable insight that we can continue to improve our service delivery. This, as well as previous feedback directly received while on property has been taken most seriously. Best regards Victor Chalfoun General Manager

Reviewed 2 July 2016 via mobile

Absolutely beautiful views, exceptional service and stunning hotel!! Would recommend Conrad Pezula anytime!! Upon arrival we were greeted and our luggage immediately unpacked and shuttled to our room! Rooms are modern equipped with practically everything!!! My first time in Knysna and what a fabulous impression has been made thanks to Conrad Pezula!!!

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Thank Cindy M
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Cindy, Thank you for posting your review of your recent stay here with us. I am pleased to read of your recommendation, and delighted that we were able to enhance your first visit to Knysna and that our facilities exceeded your expectations. I look forward to welcoming you back to us soon. Best regards, Victor Chalfoun General Manager

bryanston, South Africa
Reviewed 29 June 2016

We thoroughly enjoyed our family holiday at Pezula. The staff was friendly, helpful and very knowledgeable about the activities for kids and activities that we could enjoy as a family e.g. Hiking and canoeing.

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Thank Mandisa K
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Mandisa K Thank you for your review and for choosing to stay at Conrad Pezula. We appreciate the time you have take to share your feedback with us and am delighted to hear that you enjoyed your overall experience. The team looks forward to welcoming you back for another wonderful stay. Best regards, Victor Chalfoun General Manager

London, United Kingdom
Reviewed 27 June 2016

Great service. I asked to be moved from our room as our view was completely blocked by a massive bush and they came within minutes to help us move our bags. There were small things here and there that werent up to scratch. Glasses missing, fridge not working, toiletries not there etc. I had taken my sister there for a...

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Thank Karolina S
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Karolina S Thank you for your review and for choosing to stay at Conrad Pezula. It is only through guest feedback that we continuously improve and reach our best performance. While there were some positive aspects of your stay, I am concerned to hear that you were disappointed with your overall experience for which we sincerely apologise. We do...

Sandton, Gauteng, South Africa
Reviewed 24 June 2016 via mobile

This is the ultimate 5 star experience with the full hilton experience. The suites are beautiful with the most amazing views. The staff pay special attention to detail and are proactive in meeting your needs. We have felt like royalty since the moment we arrived. You certainly feel like you have entered a resort, or more likely a sanctuary. They...

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Thank Nicky A
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Nicky A Thank you for such a complimentary review following your recent stay with us. It is evident that the team members made an impression on you and made your stay so much more enjoyable. Our location does indeed boast a lot of activities on and off site and it pleases me to read that you did quite a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Conrad Pezula delivers a whole new world of luxury and privacy in elegant African style. Situated in Knysna, just a 40-minute flight from Cape Town, it is known for its gourmet restaurant, award-winning spa, exquisite location and secluded beach. A wide choice of activities includes golf, tennis, horse riding, canoeing and hiking. Accommodation is in 78 stylish suites each with its own fireplace, balcony or patio and spacious bathroom, 5 two bedroom villas and the grand Pezula Castle. ... more   less 

Additional Information about Conrad Pezula

Address: Lagoon View Drive, Eastern Head | Pezula Estate, Knysna 6571, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: $237 - $695 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Pezula 5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Pezula Hotel Knysna
Hotel Style:
#1 Business Hotel in Knysna
#1 Spa Hotel in Knysna
#4 Family Hotel in Knysna
#6 Romantic Hotel in Knysna
#7 Luxury Hotel in Knysna
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Questions & Answers

Here's what travellers have asked, with answers from Conrad Pezula staff and other travellers.
4 questions
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Frisco, Texas
over a year ago
brooklyn,new york
over a year ago
Shanghai, China
over a year ago

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Questions? Get answers from Conrad Pezula staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are all good I am sure - but asking for a sea facing or upper floor room makes sense.”
 of 5 bubbles dannynza2016, 25 Oct 2016 | Read review
“Chose nearest to the reception”
 of 5 bubbles Anil29, 1 Sep 2016 | Read review
“Believe every one is awesome”
 of 5 bubbles elridder, 25 Aug 2016 | Read review
“Our view was of a massive bush so we asked to be moved to a room with a view and they did.”
 of 5 bubbles 72karolinas, 27 Jun 2016 | Read review
“ask for a bungalow close to the hotel if you dont want to have to use a buggy.”
 of 5 bubbles Bluesbelle65, 11 Jun 2016 | Read review
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