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Surval Boutique Olive Estate

TripAdvisorUS$113*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$113*
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Surval Boutique Olive Estate
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305 Reviews from our TripAdvisor Community

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Showing 256: English reviews
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London, United Kingdom
Reviewed 3 days ago NEWvia mobile

As you can see from my reviews I tend to rate highly if the service is good but I really felt I had to comment on our experience at Surval. It has potential but misses the mark. The views are stunning and the food is excellent however the staff need training properly and Lei Marie needs to give service with...

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Helpful?
Thank NEG1977
GvW1, Owner at Surval Boutique Olive Estate, responded to this review

Dear Guest, Thank you for your review of Surval. You have noted some deficiencies and positives that are encouraging during your stay, I have consulted with the GM regarding your your review, I do believe that you have met him and that he explained the reason for the water water discoloration due to a flash flood and electrical storm which...

Cape Town, South Africa
Reviewed 3 days ago NEW

If you love nature, peace, tranquillity, friendliness, modern and beautiful environment and eager to please staff, this is your destination. Tip: Turning of the rooms every night (and not only the first night like they usually do at other guest houses), is a HUGE POSITIVE! The person in charge of housekeeping should just check the rooms for general maintenance: to...

Review collected in partnership with this hotel
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Helpful?
Thank 6Erna
Johannesburg, South Africa
Reviewed 3 days ago NEW

no words can describe this magnificent place. The rooms, the scenery, the views, the olive farm, the dining room, no need to go to Tuscany. Just visit this wonderful boutique olive estate. Two swimming pools, fabulous breakfast, friendly staff

Review collected in partnership with this hotel
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Helpful?
Thank 576ingridz
GvW1, Owner at Surval Boutique Olive Estate, responded to this review

Dear Guest Thank you very much for sharing with me your wonderful review, I was so pleased to read of your positive experience. Surval is indeed a very special oasis in our very special town of Oudtshoorn and wonderful feedback regarding the hotel team, I will be sure to share this with our team.Our enthusiastic team al comes form our...

Reviewed 4 days ago NEW

Modern room, all facilities and as anticipated. Agree with the other reviewers that the staff could be a bit more attentive, which would enhance the experience. Had a meal in the restaurant which was adequate but not stunning We were on a road trip and had stayed at a similar style of hotel in the Stellenbosch area and Surval was...

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Helpful?
Thank Paul W
GvW1, Owner at Surval Boutique Olive Estate, responded to this review

Dear Valued Guest Thanks for alerting me to some service issues. We aim and work hard to offer good food and friendly service, and I’m sorry that our service didn’t meet your expectations. I hope you will give us another chance in the future.Your input is invaluable to point out small deficiencies and for us to make big improvements.Thank you...

Pretoria, South Africa
Reviewed 1 week ago

We love staying at Surval during the KKNK festival in Oudtshoorn - it is a short drive from the main attractions. Surval is peaceful, has breathtaking views and a refreshing swimming pool (pool needs cleaning). Breakfast was excellent however the staff should be more vigilant of guests needs during breakfast rather than just standing around.

Review collected in partnership with this hotel
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Helpful?
Thank Elize L
GvW1, Owner at Surval Boutique Olive Estate, responded to this review

Dear Guest It’s very disappointing to have read your comment about our service levels in the restaurant. We am and try hard to offer good food and friendly service, and will investigate and respond to the concerns you have raised. I want to thank you for a well balanced review that allows us to make evert visitors experience the best...

Reviewed 2 weeks ago via mobile

On arrival we found our room with a view had a view of the car park! We tried calling reception to find that the phone was not working. We walked to reception to ask that it be fixed as I had a child with health issues with me. The receptionist called the duty manager who said he could do nothing...

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Helpful?
Thank Clare G
GvW1, Owner at Surval Boutique Olive Estate, responded to this review

Dear Guest I have investigated your reviewed have the following to report. Surval management will apologies for what nature through at us during your stay. "CAPE TOWN - The Oudtshoorn Municipality is urging residents to boil their drinking water as the water is discoloured. The municipality has indicated tests done to the supply in the Koos Raubenheimer dam found iron...

Bondi, Australia
Reviewed 3 weeks ago

All rooms are given names of types of olives so no numbers. We stayed in Beldi which is in a new section of the Estate. Large spacious room with comfortable king bed, small desk, fridge with cold bottled water, separate bath & shower and toilet and toiletries. Small safe with a key & turn lock which was a bit hard...

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Helpful?
Thank RosBondi
GvW1, Owner at Surval Boutique Olive Estate, responded to this review

Dear guest Thank you for your wonderful review, you have captured the essence.We are not a tourists trap, we offer the very essence of hospitality where you can meet the friendly people and hospitality of our Oudshoorn local people and geography.Oudtshoorn is so much more than ostriches, the wonderful stars set against a black velvet back drop and when every...

Port Elizabeth
Reviewed 3 weeks ago

Warmly welcomed by staff, they could not have been more helpful. Unique accommodation experience. Beautiful huge clean rooms. Wonderful selection for breakfast. Good position to use for exploring the area. Loved our stay.

Review collected in partnership with this hotel
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Helpful?
Thank Wayne B
South Africa
Reviewed 3 weeks ago

The food was really good with an amazing breakfast spread - very good B&B value!. The room was spacious and very comfortable although there was no view of the lovely surroundings. The service was very good and so was the wifi.

Review collected in partnership with this hotel
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Helpful?
Thank SkabengaSouthAfrica
GvW1, Owner at Surval Boutique Olive Estate, responded to this review

Dear Guest Thank you very much for sharing with me your wonderful review, I was so pleased to note your fantastic experience.Surval is indeed a very special stop over and your wonderful feedback regarding our locally (Oudtshoorn) trained and sourced hotel team, I will be sure to share this with each team member. Your feed back means so much to...

Cape May Court House, New Jersey
Reviewed 4 weeks ago

Great place breakfast a bit of a problem the hot breakfast is far to much to eat would do a buffet style where you can dish your own bacon and boere wors and get kitchen to fry eggs Monday morning you had a tour group and kitchen could not coupe with the amount of people guest like us eventually got...

Review collected in partnership with this hotel
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Helpful?
Thank Jacob V
GvW1, Owner at Surval Boutique Olive Estate, responded to this review

Dear Valued Guest, Thank you for your encouraging comments on your stay with us. We are happy that our menu selected breakfast/ hot combined with out continental cold breakfast selection meets more than your appreciation. I will certainly share as well with my team your kind remarks on the service provided for further motivation. At Surval, we spend a large...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Surval Boutique Olive Estate is situated about 5 km from Oudtshoorn on the R328 towards the Cango Caves. We offer 31 luxurious rooms in our newly restored 18th century homestead. The estate boasts both a fine dining restaurant overlooking the spectacular Swartberg Mountains and the Schoemanshoek valley as well as a beautiful functions venue. Our team promises to make your stay an unforgettable experience. ... more   less 

Additional Information about Surval Boutique Olive Estate

Address: R328 - Cango Caves Road, Oudtshoorn 6625, South Africa
Region: South Africa > Western Cape > Oudtshoorn
Price Range: $128 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Surval Boutique Olive Estate 4*
Number of rooms: 31
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Questions & Answers

Here's what travellers have asked, with answers from Surval Boutique Olive Estate staff and other travellers.
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Questions? Get answers from Surval Boutique Olive Estate staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Perhaps ask for a room/suite with a view over the beautiful mountains. Not sure of room numbers to request. It will be worth it.”
garthj_12, 18 Feb 2017 | Read review
“opt for a luxury room. well priced with extra space”
manelion, 13 Feb 2017 | Read review
“Try to book a luxury double room with Mountain views just in front of the pool.”
Oudtshoorn1, 30 Nov 2016 | Read review
“Ask for a room facing East, wake early, draw the curtains, and watch the sunrise - certainly in Winter!”
  • View from the lawn outside our room at sunrise
richardcM5608JS, 2 Sep 2016 | Read review
“Room with view of the mountains”
AnneF190, 16 Apr 2016 | Read review
5 of 5
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US$113* /night
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Prices are for 1 room, 2 adults
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