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Sante Hotel & Spa

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182 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Durbanville, South Africa
Reviewed 18 March 2015

I had the opportunity to attend 2x Business Conference functions at Sante 2 years apart and each experience was just "Luxurious"! Their food is great, service is superb, venue is out of the books, Sante screams luxury! I felt like a queen being spoilt having to sleep over for our work conference. They cater to your every whim! Whether you...

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Helpful?
1Thank adelesl
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Adele Thank you for your wonderful review. Your review sums up how we want each guest to feel when they leave our establishment. We thank you for your kind words and compliments which will be shared with the team. Please be sure to visit us again soon. Warm Regards Staff and Management Sante Hotel and Spa

Munich, Germany
Reviewed 17 March 2015

We have been in the Spa for a half day package. The treatments themselfes were good and the staff friendly. However the facilities were average: - The bathrooms were not 100% clean (not dirty but could have been cleaner -I mean it is a spa) - The plastic chair during the headmassage was quite uncomfortable so we could not relax...

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1Thank newrider
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Guest Thank you for your kind review following your time with us. We thank you for your compliments and we would also like you to know that we have noted the points you have raised. We will look into them immediately. We do hope that you will visit us again soon. Warm Regards Staff and Management Sante Hotel and...

Western Cape, South Africa
Reviewed 10 March 2015

A lovely and relaxing weekend away, with friendy staff, great rooms and excellent dining experiences! Had a lovely morning walk and enjoyed the Tuscan estate. The bath tub was an unexpected luxury that I thoroughly enjoyed!

Review collected in partnership with this hotel
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1Thank Braam V
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dearest Braam Thank you for your lovely review following your stay with us. We agree, the bath tubs are stunning! We are glad that you enjoyed all that Sante has to offer. Please be sure to visit us again soon. Warm Regards Staff and Management Sante Hotel and Spa

Cape Town, South Africa
Reviewed 3 March 2015

So much potential... But,... missing the X-factor for a resort with this much potential - almost in a *'caretaker/liquidation state'. (i.e. *Someone just allowing things to tick over. No porter on arrival; restaurant adequate, but no fireworks; Minimal staff; gardens could do with work; printer at front-desk not working; deposit did not register at front-desk causing checkout of 20/30 minutes,...

Review collected in partnership with this hotel
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Helpful?
Thank Chris P
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Chris Thank you for taking your time to review your stay with us. We thank you for your kind words and we also thank you for bringing certain issues you experienced to our attention. We assure you that the points you have raised will be seen to immediately. Please be sure to visit us again soon. Warm Regards Staff...

Mwanza, Tanzania
Reviewed 27 February 2015

Very beautiful environment, spacious and nicely decorated rooms, yet only hard to find the light switches ;). The combination with the Spa made it very relaxing, good food, yet only sometimes bit slow service. Very nice place to stay!

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Thank Emma V
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Emma Thank you kindly for your lovely review. We are glad that you enjoyed your stay with us. We do acknowledge all your points and we assure you that it will be seen to immediately. Please be sure to visit us again soon. Warm Regards Staff and Management Sante Hotel and Spa

Cape Town
Reviewed 23 February 2015

Deluxe Spa booking: Not well organised. Start time of booking was mixed up. We were made to wait long periods and had to enquire about the booked treatments a number of times before we received what we booked for. Full body massage not up to standard. Therapist did not communicate at all to ensure the right intensity of treatment. Facilities...

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Thank TolBos
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Guest Thnak you for your honest review. We appreciate the time you took to make mention of all the inconsistencies you experienced. We appreciate your kind words and and we are glad that we were able to fix some of the issues you have experienced. Please note that the issues you have raised have been taken to senior management...

Qatar
Reviewed 20 February 2015

I recently had the pleasure of staying at The Sante Hotel & Spa in Paarl - Cape Town from 29 Jan to the 5 Feb 2015. When I arrived I was greeted by friendly happy faces, I was offered a refreshment as it was so hot... My luggage was collected and brought up to my room efficiently.. My room was...

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Thank Tanya Z
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Tanya Thank you so much for your beautiful response following your time with us at Sante Hotel and Spa. Your kind words and compliments ensure that our team will continue to strive for excellence with each guest and visitor. We will share your compliments with Mr Kevin Burley and his capable team. Please make sure that you visit us...

Cape Town, South Africa
Reviewed 2 February 2015

I have had the great pleasure of staying at the Sante Winelands Hotel and Spa just three years ago after a major revamp. My friends and I were very impressed with the beautiful gardens, the service the staff, meals rooms etc. We had a very relaxing and pleasant afternoon in the Spa too. So it was with this in mind...

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Thank 004TraceyD
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Guest Thank you kindly for your review. We appreciate your honesty and would like to bring to your attention that we are looking into the matter. We do apologise for any inconvenience you may have experienced. We do hope that you will afford us the chance to win back your valued business. Warm Regards Staff and Management Sante Hotel...

Cape Town, South Africa
Reviewed 1 February 2015

Don't book here, it's not worth the money. For this, you can get A LOT more in this area. Service, vibe, cleanliness, food - there is no love in it and very little friendliness. All staff seem the be 'new' as they say. This place was grande several years ago but didn't keep up with the times and maintenance is...

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1Thank Antonia H
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Guest Thank you for your honest review following your time with us. We take your sentiments very seriously and as such senior management have been informed so that a thorough investigation can be done. We apologise for any inconvenience you may have experienced. We do hope that you will afford us the chance to win back your valued business....

Cape Town Central, South Africa
Reviewed 27 January 2015

The worst spa I have EVER been to! Husband and I made a last minute booking for a couples massage and the rasul treatment on 10 January 2015. Reception wasn't particularly friendly and hardly looked up when we got there. The one girl was showing the other one something on the computer and just gave us forms to fill in....

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3Thank ruzannetsd
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Guest Thank you for your honest review. We would like to inform you that we take the points you have raised very seriously. We apologise for any inconvenience you may have experienced. We hope that you will afford us the chance to win back your valued business. Warm Regards Staff and Management Sante Hotel and Spa

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Flanked by the majestic Simonsberg Mountains in the picturesque Franschhoek Valley, Santé Hotel, Resort & Spa is situated on a working wine estate. Only 40 minutes from Cape Town International airport, Santé has it all - a luxurious hotel, outstanding conference facilities and an award-winning Spa & Wellness centre. The hotel’s fine dining restaurant serves gourmet meals with international flair and inspired by local delicacies - many sourced from its own organic gardens. The rooms are stylish and luxurious, with marble finishes, deluxe bathrooms and offer sweeping views of the mountains, lakeshore and vineyards. Three types of accommodation are available: Manor rooms – in the main hotel, Spa suites, and the Villas. Santé means ‘health’ and this simple message is carried through every aspect of the guest experience - from the décor of the luxurious and spacious rooms, through to the rejuvenating spa treatments and the thoughtful attention to detail. ... more   less 

Additional Information about Sante Hotel & Spa

Address: La Bella Vita Wine Estate | Simonsvlei Road, Paarl 7646, South Africa (Formerly Sante Winelands Resort)
Region: South Africa > Western Cape > Paarl
Price Range: $248 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sante Hotel & Spa 4*
Number of rooms: 61
Reservation Options:
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Also Known As:
Sante Hotel, Resort And Spa
Sante Hotel Paarl
Sante Winelands Hotel
Hotel Style:
#5 Luxury Hotel in Paarl
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Questions & Answers

Questions? Get answers from Sante Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room overlooking pool as opposed to courtyard.”
 of 5 bubbles ej130, 18 Dec 2016 | Read review
“Outside suites would be quieter but you have much more bird life.”
 of 5 bubbles 78sylviaw, 12 Sep 2016 | Read review
“North and East facing rooms overlook a lake with the mountains reflecting over it”
 of 5 bubbles MCS1979, 1 Aug 2016 | Read review
“Rooms at the Hotel are better than the Spa Suites if you want Wifi”
 of 5 bubbles Sportsbunny, 27 May 2016 | Read review
“Book a full day Spa treatment at Bakwena Spa, it's an amazing experience.”
 of 5 bubbles H7N02W, 12 May 2016 | Read review
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