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Sun 1 Parow Should work on their cleaning services. No room should be left untidy and smelling bad. The blankets were smelling very bad and the entire room smelling bad. I was giving my wife a special cost effective outing. But Parow Sun 1 did...More
Review collected in partnership with Tsogo Sun Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from SUN1-HOTELS, Owner at SUN1 ParowResponded 3 days ago
Thank you for informing us of your recent experience at our SUN1 Parow hotel.
Our chief priority is to satisfy customers and we deeply regret that on this occasion our service failed to comply with the high standards that you so rightfully expect....More
It is such a shame that the establishment is under the wing of Tsogo sun because it is an utter disaster. I checked 3 rooms on the ground floor and finally tolerated one on the 1st floor. The stench on the passage and rooms, the...More
2 Thank ncumisamangcipu
Response from SUN1-HOTELS, Owner at SUN1 ParowResponded 15 May 2017
Thank you for informing us of your recent experience at our Hotel. We appreciate you taking the time to do so as guest feedback forms a vital role in our operations.
Please accept our sincere apologies for the inconvenience experienced and for having...More
I've stayed with Sun1 Milnerton before but unfortunately they were fully booked so I stayed at Parow Sun1, but the room wasn't as clean as Milnerton. Well situated, perfect for that one night out or weekend in the suburbs.
1 Thank Dean S
Response from SUN1-HOTELS, Owner at SUN1 ParowResponded 1 February 2017
Dear Dean S,
Thank you for taking the time to provide a review of our hotel.
Your comments have been noted and are greatly appreciated.
We look forward to welcoming you back in the near future.
Sun1 Hotels Management
When I arrived at the reception it looked dirty and poorly kept. The room I was shown and the room I was given 203 could not have looked more opposite. I had to go buy a towel as I was scared to use the room...More