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Acacia Hotel Manila

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Acacia Hotel Manila
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694 Reviews from our TripAdvisor Community

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Showing 662: English reviews
London, United Kingdom
Reviewed 2 days ago NEW

The Acacia hotel is a large modern hotel in Alabang but there are many basic problems with the place. The rooms were not suitable for modern business travel - the internet was extremely slow and frequently disconnected, the safety box was not working, and there were very few electrical sockets in the room. The car service that the hotel used...

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Helpful?
Thank Scot_Aussie31
Manila
Reviewed 2 weeks ago

I've tried three hotels in this area and this one is hands-down the best. It has a great location compared to the other places I've been to. It's beside a small mall, Commercenter, which has its own cinemas, South Supermarket (and Mercury Drug), and Westgate and is 10 minutes walk away from Alabang Town Center and Festival Supermall. Aside from...

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Helpful?
Thank Leland_DLC
Management response:

Dear "Leland_DLC", Warm greetings from Acacia Hotel Manila! I hope that this letter finds you well. On behalf of Team Acacia, we wish to convey our gratitude for considering us as your preferred hotel at the South of the Metro. It is important to us that our guests feel welcome and comfortable at our hotel. It is very pleasing that...

Reviewed 2 weeks ago via mobile

This hotel is not fit to be a 5 star hotel. Yes, it is peak season... but to let people wait for 30 minutes in a long line just to eat breakfast was horrible (AS IN LONG LINE). I have 2 small kids and it is very inconvenient to fall in line/stand up that long. The reason is that there...

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Helpful?
Thank Ma J
Management response:

Dear "Ma J", Warm greetings from Acacia Hotel Manila! I hope that this letter finds you well. On behalf of Team Acacia, we wish to convey our gratitude for considering us as your preferred hotel at the South of the Metro. It is important to us that our guests feel welcome and comfortable at our hotel. We deeply apologize for...

Reviewed 2 weeks ago via mobile

1. Paying premium room for an unacceptable breakfast. 50-minute queuing, relocated breakfast area that looked like a christening party with round tables joined by other guests, most of the good breads are " For display only" ?!? 2. Parking was horrendous. I feel for the other guests since we came early but there was not enough space, they even had...

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2Thank sudhiira
Management response:

Dear "Sudhiira", Warm greetings from Acacia Hotel Manila! I hope that this letter finds you well. On behalf of Team Acacia, we wish to convey our gratitude for considering us as your preferred hotel at the South of the Metro. It is important to us that our guests feel welcome and comfortable at our hotel. We deeply apologize for the...

Reviewed 2 weeks ago via mobile

For us, Acacia is second to home. We decided to celebrate the 40th Birthday of my hubby here last December 2016. As expected, we were treated beyond our expectation. The staff were very friendly, they gave us complimentary cake twice!!! We had a welcome massage and they attended to our needs fast. The pool, the food, the ambiance, everything is...

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Thank Majivel M
Management response:

Dear "Majivel M", Warm greetings from Acacia Hotel Manila! I hope that this letter finds you well. On behalf of Team Acacia, we wish to convey our gratitude for considering us as your preferred hotel at the South of the Metro. It is important to us that our guests feel welcome and comfortable at our hotel. It is very pleasing...

Makati, Philippines
Reviewed 3 weeks ago

I recently attended a wedding which has a reception at the Acacia Hotel. Before booking our reservation, I called the hotel and confirm first if they have available free shuttle services within Alabang area since this was published in their website and if they can arrange a drop and pick inside Ayala Alabang. The reservation person confirmed that they can...

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Helpful?
Thank bluedpurple
Management response:

Dear "Bluedpurple", Warm greetings from Acacia Hotel Manila! I hope that this letter finds you well. On behalf of Team Acacia, we wish to convey our gratitude for considering us as your preferred hotel at the South of the Metro. It is important to us that our guests feel welcome and comfortable at our hotel. We deeply apologize for the...

San Pedro
Reviewed 3 weeks ago

The staff is very friendly, is always with a smile and very attentive to our needs. We have been coming back to this hotel to spend our most of the Holidays especially Christmas and New Year for 3 or 4 straight years now and we plan to keep on coming back in the years to come. Acacia has been our...

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Thank Inna Z
Management response:

Dear "Inna Z", Warm greetings from Acacia Hotel Manila! I hope that this letter finds you well. On behalf of Team Acacia, we wish to convey our gratitude for considering us as your preferred hotel at the South of the Metro. It is important to us that our guests feel welcome and comfortable at our hotel. It is very pleasing...

Cupertino, California
Reviewed 3 weeks ago

The rooms are good for the price. Now for the bad part. Perhaps the country is reeking with terrorism threats but the false sense of security in the hotel is uninviting. And that's not the bad part. The hotel seems to be a popular place for wedding receptions or I was just unfortunate to check in on the fateful day....

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Thank Max P
Management response:

Dear "MaxP", Warm greetings from Acacia Hotel Manila! I hope that this letter finds you well. On behalf of Team Acacia, we wish to convey our gratitude for considering us as your preferred hotel at the South of the Metro. It is important to us that our guests feel welcome and comfortable at our hotel. It is very pleasing that...

Reviewed 12 December 2016

Nice Hotel with friendly employees, large rooms with bathtub and very clean. Near many restaurants and super market. 2 pools, one for kids and very clean lap pool with sparkling clear water. Great variety Breakfast Buffet but marred by impossibility to obtain "HOT FOOD" best obtainable is warm but most food is cool at best! Be sure to book a...

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Thank flying high on drugs
Management response:

Dear Valued Guest, Warm greetings from Acacia Hotel Manila! I hope that this letter finds you well. On behalf of Team Acacia, we wish to convey our gratitude for considering us as your preferred hotel at the South of the Metro. It is important to us that our guests feel welcome and comfortable at our hotel. It is very pleasing...

Christchurch, New Zealand
Reviewed 8 December 2016

This place is in a good location as its not to far to the airport and the staff provide amazing service. They also have an excellent shuttle service to and from the malls so you don't have to worry about getting caught out in the rain.

Review collected in partnership with this hotel
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Helpful?
Thank NZ-B3n
Management response:

Dear "NZ-B3n", Warm greetings from Acacia Hotel Manila! I hope that this letter finds you well. On behalf of Team Acacia, we wish to convey our gratitude for considering us as your preferred hotel at the South of the Metro. It is important to us that our guests feel welcome and comfortable at our hotel. It is very pleasing that...

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Junior Suite (72)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included

Additional Information about Acacia Hotel Manila

Address: East Asia Drive corner Commerce Avenue | Filinvest Corporate City, Alabang, Muntinlupa, Luzon 1781, Philippines (Formerly Acacia Grove Hotel)
Region: Philippines > Luzon > Metro Manila > Muntinlupa
Price Range: $117 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Acacia Hotel Manila 4.5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Acacia Hotel Manila Philippines/Muntinlupa, Metro Manila
Hotel Style:
#1 Business Hotel in Muntinlupa
#5 Luxury Hotel in Muntinlupa
#5 Romantic Hotel in Muntinlupa
#5 Family Hotel in Muntinlupa
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Questions & Answers

Here's what travellers have asked, with answers from Acacia Hotel Manila staff and other travellers.
5 questions
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Questions? Get answers from Acacia Hotel Manila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Junior Suite is the best room during New Year's Eve!”
 of 5 bubbles 585innaz, 27 Dec 2016 | Read review
“Choose rooms higher up (the views will be better and farther away from the road noise below)”
 of 5 bubbles , 27 Dec 2016 | Read review
“Some rooms overlook courtyard that hosts events, can be loud.”
 of 5 bubbles YigoBob, 22 Sep 2016 | Read review
“Top level rooms are Executive suites and quieter and closer to the level 16 rooftop lounge.”
 of 5 bubbles Carl2015, 13 Sep 2016 | Read review
“Choose upper floors. Be in the breakfast area early because it can get crowded.”
  • Junior Suite
  • Junior Suite
  • Junior Suite bed
  • My birthday surprise!
 of 5 bubbles Guccigirl25, 29 Aug 2016 | Read review
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