Azure Urban Resort and Residences
Azure Urban Resort and Residences
SLEX West Service Road Corner D. Soledad Avenue, Bicutan, Paranaque, Luzon 1700 Philippines
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#12 of 12 apartments in ParanaqueLocation
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Trendy
Great View
Languages Spoken
English, Filipino
Property amenities
Paid private parking on-site
Wifi
Fitness Centre with Gym / Workout Room
Pool
Taxi service
24-hour security
Concierge
24-hour check-in
Car park
Non-smoking hotel
Shared lounge / TV area
Laundry service
Room features
Desk
Dining area
Seating area
Sofa
Kitchenette
Refrigerator
Flatscreen TV
Bath / shower
Telephone
Clothes rack
Private bathrooms
Kitchenware
Room types
Non-smoking rooms
Family rooms
Location
SLEX West Service Road Corner D. Soledad Avenue, Bicutan, Paranaque, Luzon 1700 Philippines
Getting there
Ninoy Aquino Intl Airport
5.6 km•
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Detailed Reviews
Regardless of nice apartment and pool area the check in and check out procedure combined with overacting security staff the only answer for us is
"Never again". It takes more than one hour to check in due to a ridiculous unefficient system with useless staff, nearly the same time to check out.
The buildings are nice and well maintained, the pool area (also protected by a extensive check in procedure) is breathtaking. This will not balance the really bad experience with the staff there
"Never again". It takes more than one hour to check in due to a ridiculous unefficient system with useless staff, nearly the same time to check out.
The buildings are nice and well maintained, the pool area (also protected by a extensive check in procedure) is breathtaking. This will not balance the really bad experience with the staff there
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I would first and foremost love to begin by saying that the staff was EXTREMELY friendly and helpful. This review is not in regards to the staff whatsoever, they did an amazing job.
However, my family had booked an AirBnB apartment within this Azure complex. Apparently, the rooms did not match the pictures that were provided on the AirBnB booking site. It was misleading since we were supposed to be provided bedding for at least seven people. We were provided bedding for only six, two full beds and a twin which was not as advertised. We were then offered another room which was to make more space for our eight-person party.
The apartment that we were offered needed to be quickly cleaned. This procedure took about 20 minutes. When arrived, there were what looked like either coffee or pee drips in the bathroom sink, mostly-used dish paste, unwashed bedding, and only one working AC unit located in the bedroom that provided minimal comfort. We were not provided with any soap, toilet paper, shampoo, conditioner, or towels. It truthfully seemed like someone had rapidly fled the room before our arrival.
On top of all of the above, the residence’s location is in no way ideal. It is in the heart of major traffic jams, fires, and litter.
The residence’s rules are also oddly strict considering my family and I experienced below the bare minimum in regards to integrity of the rooms.
Thank you, staff for your hospitality. On the other hand, Azure tenants, this was my absolute least favorite place to stay out of all four I had resided at on my Philippines trip.
However, my family had booked an AirBnB apartment within this Azure complex. Apparently, the rooms did not match the pictures that were provided on the AirBnB booking site. It was misleading since we were supposed to be provided bedding for at least seven people. We were provided bedding for only six, two full beds and a twin which was not as advertised. We were then offered another room which was to make more space for our eight-person party.
The apartment that we were offered needed to be quickly cleaned. This procedure took about 20 minutes. When arrived, there were what looked like either coffee or pee drips in the bathroom sink, mostly-used dish paste, unwashed bedding, and only one working AC unit located in the bedroom that provided minimal comfort. We were not provided with any soap, toilet paper, shampoo, conditioner, or towels. It truthfully seemed like someone had rapidly fled the room before our arrival.
On top of all of the above, the residence’s location is in no way ideal. It is in the heart of major traffic jams, fires, and litter.
The residence’s rules are also oddly strict considering my family and I experienced below the bare minimum in regards to integrity of the rooms.
Thank you, staff for your hospitality. On the other hand, Azure tenants, this was my absolute least favorite place to stay out of all four I had resided at on my Philippines trip.
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: Unless you enjoy the hustle and bustle of Manila and Parañaque, do not stay here. Also, there are...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Considering that after a month of travel we had nothing but the best hospitality and service throughout the Philippines this place was a surprise to us.
The address given by booking.com was false and it lead me to a military base/housing (not sure). The address read as 13 West Point road whereas I believe it is KM 13 West Point road. I have no clue but ended up finding it after a long and costly taxi ride a 3 am. Once I finally reached the destination the staff was extremely rude and not helpful. I could possibly give them a pass as they were sleeping behind the front desk since it was the middle of the night however the same disrespectful service was given the second day and I am an outgoing polite and joly person. I was also given an access card that was cracked and when I returned it I was charged 500 pesos because it was damaged. The crack had gotten a bit larger and they refused to acknowledge that I was given a damaged card to start with. Overall it was mind blowing how horrible the overall experience was and please do yourself a favor and book somewhere else.
The address given by booking.com was false and it lead me to a military base/housing (not sure). The address read as 13 West Point road whereas I believe it is KM 13 West Point road. I have no clue but ended up finding it after a long and costly taxi ride a 3 am. Once I finally reached the destination the staff was extremely rude and not helpful. I could possibly give them a pass as they were sleeping behind the front desk since it was the middle of the night however the same disrespectful service was given the second day and I am an outgoing polite and joly person. I was also given an access card that was cracked and when I returned it I was charged 500 pesos because it was damaged. The crack had gotten a bit larger and they refused to acknowledge that I was given a damaged card to start with. Overall it was mind blowing how horrible the overall experience was and please do yourself a favor and book somewhere else.
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Date of stay: November 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked the unit through Agoda which was my first mistake. The room seemed like a deal nice resort looking place with full kitchen balcony and the wave pool pics look amazing. This is the bait.... It's in the middle of no where only near a mall and industrial warehouses. So many horrendous things where do i start. The booking after saying paid in full in the special details there is a gratuitous 1000php cleaning and admin fee added in cash per night of stay no toiletries of any kind are included not even toilet paper nothing. Agoda does nothing to help me get out of this booking after the paid in full their words not mine. Agoda is condoning this type of business practice not happy with that. The place itself is so tight on security it almost feels like jail passes and militant guards abound. My unit was very basic and internet and TV was decent. There were roaches and the hotplate was the cheapest piece of crap missing 3 of the 4 legs it's joke. AC was propped up by a waste basket another embarrassing detail. I asked for soap and TP and host said go to the store it's cheap. I stayed 2 days too long. Nothing around and pay for cleaning pay for the pool 250php per day per head. It seems like a money grab better stay in Makati close and they include incidentals. The bad reviews tell the story. AVOID unless you are big into wave pools.
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Date of stay: February 2024Trip type: Travelled solo
Room Tip:Â Everything comes at extra charge beware all the hidden fees better just stay away
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DON'T GO THERE!!!!! Everything you try to do is a complication. Getting passes to the pool is complicated. It took us 3 days to resolve. Getting a user name and password is complicated. I had to go to the lobby security and they had to personally enter the user name and password. The dining in Paris Center only takes cash, not credit cards. And the food orders too far too long (though the food was pretty good). Parking is complicated and it takes a lengthy registration. Booking on Booking.com was simple enought but that wasn't enough! We were not allowed to enter until the owner of the unit contacted security (how are we supposed to know)? The apartments are very, very small with little room to walk around. We will never go back there. Very few options for dining/eating.
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
Room Tip:Â Consider other options.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My contact was very difficult to get in touch with. I paid for a clean room and was given a room filled with cockroaches. At first appearance the condo looked clean but at night all the roaches came out. I tried calling, asked to be moved or refunded, but my contact refused. They said it was my responsibility because I signed paperwork saying that the condo was cleaned during the day. I was told I needed to do cleaning myself. They refused to pay for any cleaning. I called a pest control company and had to wait half a day for a work permit to be signed in order to have condo sprayed. I never met my contact it was all over the phone, anytime I was in contact with someone to give key, exchange money, etc it was a different person. I got sick and ended getting a hotel. I called text, talk to the front desk but couldn’t get back in touch with my contact for days. I asked for a refund, I payed for 30days and only stayed 3. They refused to refund my payment and deposit.
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Date of stay: November 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed for 3D2N at Rio unit but the whole experience wasn't satisfying at all. It should be a staycation, to relax and have fun but that barely happen. First of, the lobby is so small so you have to wait outside if full and there's no proper waiting area so you have to stand up the whole time and staff are ok but not that approachable. Wave pool is over crowded, there's no restrictions but we stayed in the pool, we don't have other options because that's the only pool accessible for guests and the other one is baby pool. There's no restaurants but there's 7/11 that is so small so they only have limited items. I mean Azure is so big ( it should be a one stop shop for hundreds of tenants and guests ) but only few establishments operate some were already closed. Unless you go to SM mall which is not really convenient. So... most of the time we stayed in the unit and watched Netflix which is ok but not ideal. If you're planning to go to Azure for staycation ??THINK AGAIN because I don't recommend it. Go somewhere else !
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JP from the Maui building is an absolute tool. Very rude and unhelpful. The staff at the siglo suites were much more knowledgeable but this was the worst experience I have had in the Philippines. Nobody has bothered to help us at all. Do not try and stay here, it appears to be beautiful but it’s very misleading.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The refund is still on process almost one month and 2 weeks already.. They didn’t bother to reply as of the moment …poor service, pls refund our deposit!!!!! So stress no contact number to contact only whatsapp puro lang seen no reply kaloka!
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I chose this place for staycation with family and turned out to be a stressful everyday from guard entrance to reception. We never felt being treated as a guest but like a theft/bad person. We needed to bring our ID (it shouldnt be) to make sure we dont need to go back to our bldg just to show our identity!!! Very bad experience.
I wish i booked it a day only , not a month:(
I wish i booked it a day only , not a month:(
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Date of stay: June 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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"Everything comes at extra charge beware all the hidden fees better just stay away "Read full review
PRICE RANGE
C$60 - C$135 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Azure Urban Resort Residences Paris Hilton Beach Club
LOCATION
PhilippinesLuzonMetro ManilaParanaque
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingAzure Urban Resort and Residences - UPDATED 2024 Prices, Reviews & Photos
Frequently Asked Questions about Azure Urban Resort and Residences
What are some of the property amenities at Azure Urban Resort and Residences?
Some of the more popular amenities offered include a pool, a fitness centre, and laundry service.
Which room amenities are available at Azure Urban Resort and Residences?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
Is parking available at Azure Urban Resort and Residences?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Azure Urban Resort and Residences?
Conveniently located restaurants include Serenitea, Malongo Atelier Barista, and Poco Deli.
Are there opportunities to exercise at Azure Urban Resort and Residences?
Yes, guests have access to a pool and a fitness centre during their stay.
Which languages are spoken by the staff at Azure Urban Resort and Residences?
The staff speaks multiple languages, including English and Filipino.
Are there any historical sites close to Azure Urban Resort and Residences?
Many travellers enjoy visiting Saint Andrew's Cathedral (6.5 km) and San Nicolas Fire Station (2.9 km).
Is Azure Urban Resort and Residences accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.