Hotel rooms are nicely decorated with a welcomed Nespresso coffee machine & some tea bags. The hotel seems brand new and clean. However the personnel at the evening check in definitively needs more training on how to make guests welcomed. Our check in took over 15 minutes, and we were the only ones at the line. Not a pleasant experience and not even an apology. The room that I got (and this should apply to all rooms ending with 04) was too small for the price with a back view. I asked a room with a view to the park and they told me these are rooms of another “category”, without even offering an upgrade. Next time I will stay at my regular hotel in Puerto Madero where I know feel welcomed.
Stayed here alone attending a wedding in Argentina Hotel was very clean and safe, staff were very helpful and went above and beyond. Thank you to the room cleaners who had organised all my make up and jewellery into little baskets when I returned to my room after the wedding.It’s the little things that make all the difference to a hotel stay. Fabulous location , would definitely stay again.
I ended up staying at this hotel during the Covid-19 lockdown for 1.5 days whilst trying to get a flight home after my booked hotel refused to check me in. Initially I found the staff a bit rude, but as this was all as restrictions and lockdowns were beginning I'm sure they were as unsettled as the rest of us. By the time I left early the next evening my opinion had changed. As we were not allowed to leave our rooms, I cannot comment on the extra facilities of the hotel. However, my room was large, spacious and included a coffee machine. My bathroom was huge with very good water pressure. The bed was comfortable and my room had a balcony so I could allow some fresh air in. We couldn't eat in the restaurant, but could access the same menu to be brought as room service, and my dinner and breakfast were both very large and delicious meals. Beyond the morning when I checked in, I found the staff friendly and compassionate at an unsure time. I'm sure if I'd been able to access the pool etc, that I would probably have given 5 stars.…
Our stay in Buenos Aires was absolutely wonderful because of this hotel and its staff. The food at the restaurant downstairs was delicious and an excellent value. The room itself was generously sized for just my husband and I, with a balcony and walk in shower. We were given complimentary bottles of water when we arrived as well. The breakfast was delicious and you could eat from the buffet or order off the menu as well (both options were great). The hotel is about a 15-20 minute walk from the Recoleta cemetery, but the walk was easy. Overall, would definitely recommend and would stay here again!
We have nothing but praise for Palladio Hotel and absolutely loved the service provided to myself & wife. The staff are the best and do everything they can to ensure your best interests are taken care of. When we return to stunning Buenos Aires we will only stay at the Palladio Hotel. Thank you for being so incredible your staff and Hotel are leading the way in service. 5 Stars all the way !!! If you want incredible value for first class service look no further you have arrived at perfection.
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