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Sofitel Buenos Aires Arroyo

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Sofitel Buenos Aires Arroyo
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1,110 Reviews from our TripAdvisor Community

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Showing 650: English reviews
Armonk, New York
Reviewed 28 January 2014

Let me start off by saying that the Sofitel is a very pretty hotel in a very quiet location in a very nice part of Buenos Aires. Easy walking distance to some good restaurants and shopping. The staff was great and very helpful. I had three problems though. I had reserved two rooms, one for my wife and I, one...

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Helpful?
1Thank Arynmichelle
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Thank you for taking the time to tell us about your experience at the Sofitel Buenos Aires Arroyo. I am sorry that your experience did not entirely meet your expectations; please allow me to express my sincerest apologies. I will share your comments with our team. I am sure that this feedback will serve to all of our embassadors as...

Reviewed 28 January 2014

My wife and I stayed here for one night only, but it was lovely and we recommend it highly. It is a beautiful and elegantly appointed hotel on a pretty street. The public rooms are very nice and the hotel room itself (ours was one of the least expensive) was great. The staff were very nice and helpful. They arranged...

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Helpful?
Thank RHSII
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

We very much appreciate your comments regarding your stay at the Sofitel Buenos Aires Arroyo. It is always a pleasure to receive positive feedback. This feedback will serve as an encouragement to all our embassadors as we strive to continuously improve the quality of our services, and offer each of our guests a "Magnifique" stay with us. We hope to...

Reviewed 23 January 2014

We had a lovely stay at the Sofitel Buenos Aires. Our room, as well as the overall property, are just perfect! We would like to give a special thank to Livia, and her perfect welcome. We've been traveling a lot over the last 15 years worldwide and mainly in 5 stars hotels but I think we'd never met such a...

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1Thank jolipunk
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Buenos Aires Arroyo. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

northwood
Reviewed 22 January 2014

This is a really nice hotel, very clean, in a good and safe area of BA. Expensive but centrally located. However it has a very small indoor pool and gym and no outdoor facilities at all. When it's 100 outside it would be nice to sit in a garden or outdoor space. Also no complimentary water or tea / coffee...

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Helpful?
Thank peterah
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Thank you for taking the time to tell us about your experience at the Sofitel Arroyo Buenos Aires. I am sorry that your experience did not entirely meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We...

Toronto, Ontario, Canada
Reviewed 22 January 2014

Really enjoyed the Sofitel. Rooms are very comfortable. Services was excellent throughout, the hotel staff could not do enough for you. Location was perfect, easy to get around. A very nice breakfast is included.

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Helpful?
Thank Jaynie K
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

We very much appreciate your comments regarding your stay at the Sofitel Arroyo Buenos Aires. It is always a pleasure to receive positive feedback. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you soon again. Sincerely, Philippe Seigle General Manager

Morristown, New Jersey
Reviewed 20 January 2014

Hotel was extremely clean and the staff was very, very friendly. They have a great concierge service that speaks English and is very helpful with everything from booking excursions to making dinner reservations. The location is very safe and in walking distance to Florida street for shopping and a close cab ride to Puerto Madero for great dinner.The price was...

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Helpful?
1Thank snardiello
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

We very much appreciate your comments regarding your stay at the Sofitel Arroyo Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to always deliver the highest quality service. Thank you...

Bangalore
Reviewed 20 January 2014

I have stayed at several Sofitel hotels, but this one was very run-of-the-mill, and an average experience. On our arrival, no assistance with baggage and the check-in, while competent was far from welcoming. The room faced an interior courtyard that did not get any sunlight, and despite being assured of a check-in at 8am, we had to wait till 1...

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Thank viviennedBangalore
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Thank you for taking the time to tell us about your experience at the Sofitel Arroyo Buenos Aires. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

London, United Kingdom
Reviewed 15 January 2014

A grand hotel, with an impressive lobby in the heart of Recoleta, a very elegant neighbourhood. It is beautiful throughout, oozing class and style. The junior suite we reserved was very nice, plenty of space, 2 TVs, stereo playing classical music. We ate a wonderful meal in the restaurant Le Sud and had a drink in the Café Arroyo, which...

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Thank Ariel16
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Thank you for taking the time to tell us about your stay at the Sofitel Buenos Aires Arroyo. Our commitment to high quality standards forces us to always improve our service, therefor your feedback is fundamental. We appreciate your sharing your comments and are looking forward to welcoming you again in the near future. Sincerely, Philippe Seigle General Manager

Dhahran
Reviewed 15 January 2014

WE stayed at this hotel for 3 nights at the end of our tour through Brasil and Argentina. Booked a luxury room (which was to include a sofa and 40 sqm). Not sure that we had all that space in our room and there was only a chair - no sofa would have fit in the room. The balcony windows...

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Thank DesertSurferDhahran
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Thank you for taking the time to tell us about your experience at the Sofitel Buenos Aires Arroyo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate...

Amsterdam, The Netherlands
Reviewed 2 January 2014

I am a very experienced and international traveler both for business and for leisure. In addition, I am very experienced and fond of the Sofitel brand. As a former Accor Platinum member I have stayed in Sofitels all across the world (NYC, Brussels, Bangkok, Krabi, Paris Vienna and in Buenos Aires). So I know what to expect from a Sofitel...

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4Thank Andres_Boot
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear guest, First of all, thank you for taking the time to tell us about your experience at the Sofitel Buenos Aires Arroyo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. All the ambassadors of the Sofitel strive to provide a superior service experience for every customer; therefore your...

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Staying in Retiro

Neighbourhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Sofitel Buenos Aires is located in the tranquil and charming Arroyo Street, surrounded by enchanting and quiet sidewalks flanked by trees, the area is a heaven made up of antique shops and art galleries, a true epicenter of culture. The hotel features a perfect blend of the French savoir faire and the Argentine tradition, with an ambiance complementing exquisite decor and the delicate scents of soft flowers, awakening the senses of guests and giving them the feeling of being where true luxury sits. ... more   less 

Additional Information about Sofitel Buenos Aires Arroyo

Address: Arroyo 841 | C.A.B.A, Buenos Aires C1007AAB, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: $341 - $519 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Buenos Aires Arroyo 5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Sofitel Buenos Aires Arroyo Hotel Buenos Aires
Buenos Aires Sofitel
Hotel Style:
#9 Business Hotel in Buenos Aires
#17 Romantic Hotel in Buenos Aires
#18 Luxury Hotel in Buenos Aires
#36 Family Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Buenos Aires Arroyo staff and other travellers.
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Questions? Get answers from Sofitel Buenos Aires Arroyo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get upper floor”
 of 5 bubbles rogerbowman, 16 Mar 2017 | Read review
“Try to get a room with a view of Copacabana beach”
 of 5 bubbles lesleym604, 14 Mar 2017 | Read review
“Suites are very spacious and pleasant”
 of 5 bubbles O6563ZLnicolasd, 11 Mar 2017 | Read review
“not near the elevator”
 of 5 bubbles love2planvacations, 9 Mar 2017 | Read review
“Quiet lovely street, it felt like coming home at night.”
 of 5 bubbles n0radev, 8 Mar 2017 | Read review
5 of 5