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Sheraton Buenos Aires Hotel & Convention Center

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Sheraton Buenos Aires Hotel & Convention Center
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1,819 Reviews from our TripAdvisor Community

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Showing 667: English reviews
Hong Kong, China
Reviewed 28 January 2012

I've just spent a few days at Sheraton Buenos Aires for a business trip and the standard of this hotel is largely under the expectations you can have from a Sheraton. Usually Sheraton and Starwood provides a quite high standard of comfort and service but let's say this property doesn't deserve a Starwood label. If the location is quite good,...

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Helpful?
Thank RCBLHKG
sheratonbuenosaires, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Guest, We have read your comment and we would like to thank you for taking tinme in letting us know about your experience during your stay with us. Your feedback is a very constructive support to us when trying to improve our quality and take measures in those areas which so require. We apologize for the inconvenniences and we...

Toronto, Canada
Reviewed 26 January 2012

I stayed at this hotel for two nights on Jan 23 and 24, 2012. Good: - The lobby is nice - The staff are friendly Not so good: - The rooms are old and need updating - The location is not great compared to other hotels - There are very limited options for eating at the hotel For a business...

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1Thank queens93
sheratonbuenosaires, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Guest, We really appreciate your comment; it is our objective to work on them in order to continue improving our services. Cordially, The Hotel Management

Michigan
Reviewed 23 January 2012

We stayed the 3 nights late Nov 2011. Hotel is typical Sheraton, good, v clean.Nice size rooms. very good prompt service in perfect location for vacationers as well as business people. Has a nice outdoor pool, which is v nice after the whole day of sightseeing.Good for swimming, not v relaxing due to noise from nearby intersection. Good gym. We...

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Thank Ginaggg
sheratonbuenosaires, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Guest, We are very happy to know you enjoy your stay with ud. We want to thank you very for sharing your experience. We hope to see you in the near future. Regards, The Hotel Management.

Waterloo, Canada
Reviewed 20 January 2012

A well run well located hotel. We stayed there twice. Our room was standard Sheraton quality. The bathrooms are coming due for an overhaul - we did not have running cold water from our sink in 1 room. We stayed on the 12th floor the first visit and the 7th the second time. Much quieter higher up as road noise...

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Thank Cat_travels
sheratonbuenosaires, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Guest, Thank you very much for sharing your experience at our hotel. We are happy to know you spent a great time in Buenos Aires. Your feedback is very important for us because it is our main objetive is to acomplish and exceed the expectations of our clients. Looking forrward to host you soon, Hotel Management

Chicago, IL
Reviewed 19 January 2012

Sheraton's are generally a good bet for big hotel ambiance, good rooms, and snappy service, but this one is in Argentina, and still delivers for experienced travelers. Having stayed there on the club level several times now, the maid knows me and calls me by name. She remembers the things I like, and after she sees me, she orders the...

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1Thank jack527
sheratonbuenosaires, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Guest, Thank you for this feedback and also for your preference to our brand. We are really happy to know that you felt as at home, all our staff work exceptionally hard to make every guest feel special. Thank you again for your comments. Regards, The hotel management.

Chappell Hill, Texas
Reviewed 9 January 2012

This hotel is located in an area with many restaurants, bars and parks. The staff are friendly, helpful and attentive. The money exchange, located in the lobby, gives a better than average exchange rate...near the published rate on Yahoo. My only reason for not giving it 5 stars is the construction noise during the day. If you're a light sleeper,...

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Thank rexaboyd
sheratonbuenosaires, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Guest, We are delighted to hear that you have a pleasant stay with us and that you enjoyed our city. Thank you very much for chossing us and we hope to have you again as guest in the near future. Sincerely, The Management

Aberdeenshire, United Kingdom
Reviewed 8 January 2012

Due to my Starwood preferred guest status I was upgraded to club floors. My room was a decent size and reasonably equipped. Colleague's room however, 6 floors down, was certainly not to the same standard. Have to say though, what really impressed me was the breeakfast. Very good indeed with some excellent pastries and lots of Dulce du Leche. Not...

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Thank Angela.redshaw
sheratonbuenosaires, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Guest, Thank you very much for your feedback. We are glad to hear you have a nice stay. We hope to have you with us again. Regards, Hotel Management.

Hannover, Germany
Reviewed 4 January 2012

Hotel mit dem erwarteten Komfort, gutem Service, großzügigem Spa und Fitness-Bereich, WIFI in der Lobby für 30 min/ Tag kostenlos. Club Lounge Upgrade empfehlenswert.

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Thank WEW-han15
Lausanne
Reviewed 3 January 2012

I’ve stayed from 26.12 to 30.12 in a one-bedroom Suite Première. The location of the hotel is quite good, in front of Retiro, walking distance to Florida Street and to Recoleta. The one-bedroom Suite has a good size (aprox 70 sq. mt), nice view, though furniture was dated and worn. The hotel and the rooms need urgent renovation. Mattresses were...

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1Thank FrequentTraveller36
sheratonbuenosaires, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Guest, We appreciate very much your comments, they are very important for us because we are always looking for ways to improve our services. Sincerely, Hotel Management

Miami, Florida
Reviewed 2 January 2012

They were right under my window all night with drums, fireworks, fake bombs (real enough to wake you up in the middle of the night startled) I was paying a very hefty sum for this exclusive Tower's room. They started in the afternoon. The hotel could have managed the conflict in another way,instead of just ignoring it. They should have...

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Helpful?
Thank lulita2007
sheratonbuenosaires, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Guest, Thank you very much for your feedback and taking the time to post your comments. We are deeply sorry regarding the stress you went through because of incontrolable noise outside the hotel. Please accept our sincere aplogize for the inconveniences this may cause to you. Regards. Hotel Management

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Staying in Retiro

Neighbourhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Buenos Aires Hotel & Convention Center

Address: Calle San Martin 1225 1275, Buenos Aires C1104AKC, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: $191 - $439 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Buenos Aires Hotel & Convention Center 4.5*
Number of rooms: 742
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Also Known As:
Sheraton Buenos Aires Hotel And Convention Center
Sheraton Buenos Aires Hotel Buenos Aires
Buenos Aires Sheraton
Hotel Style:
#32 Spa Hotel in Buenos Aires
#63 Family Hotel in Buenos Aires
#72 Luxury Hotel in Buenos Aires
#94 Romantic Hotel in Buenos Aires
#95 Business Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Buenos Aires Hotel & Convention Center staff and other travellers.
12 questions
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Denver, Colorado
over a year ago
over a year ago
Sparks, Nevada

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Questions? Get answers from Sheraton Buenos Aires Hotel & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a gorgeous room, slept peacefully. didn't notice outside. Spent litlle time in room!”
 of 5 bubbles Tracey528, 19 Mar 2017 | Read review
“We enjoyed the view of the park - higher floors may have better views of the water as well.”
 of 5 bubbles 451jeanned, 2 Feb 2017 | Read review
“Excellent access to elevators - room had beautiful view”
 of 5 bubbles marilynkamburis, 29 Jan 2017 | Read review
“Upper floors are quiet. Ask view to La Plata”
 of 5 bubbles danielapV7933LK, 28 Jan 2017 | Read review
“Ask them...I prefer my view to the River!”
 of 5 bubbles Y3350LYjosem, 3 Jan 2017 | Read review
5 of 5