Park Tower, a Luxury Collection Hotel, Buenos Aires

Park Tower, a Luxury Collection Hotel, Buenos Aires

Traveller (884)
Room
Room & Suite (382)
St Regis Restaurant
Dining (68)
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About

4.5
#48 of 479 hotels in Buenos Aires
4.4 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Rest easy at the Park Tower, a Luxury Collection Hotel, Buenos Aires hotel. This hotel is located near downtown Buenos Aires. Take in all the downtown attractions including the clock tower at Plaza San Martín or a visit to the famous Puente de la Mujer suspension bridge. After a busy day, unwind with a drink or tasty dinner at the St. Regis Restaurant.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Children Activities (Kid / Family Friendly)
Airport transportation
Paid private parking on-site
Wifi
Paid wifi
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Bathrobes
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Tile / marble floor
Wake-up service / alarm clock
Minibar
Oven
Stovetop
Kitchenware
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Park View
Classic
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn points toward free nights.

Location

Avenida Leandro N. Alem 1193, Buenos Aires 1001 Argentina
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 95 out of 100
95
Jorge Newbery Airport
Ministro Pistarini International Airport
29.2 km
See all flights
Retiro
4 minBuenos Aires Underground
4.5
4.5 of 5 bubbles1,098 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Park Tower, a Luxury Collection Hotel in Buenos Aires, garners high praise for its exceptional service; guests frequently commend the staff's warmth and professionalism. Nestled in a coveted location, the hotel offers easy access to notable districts like Recoleta and Palermo Hollywood, a feature beloved by many travelers. While the spacious rooms provide a comfortable old-world charm and cleanliness is well-regarded, reviewers advise that the decor and furnishings would benefit from modernization. Opinions on the hotel's overall value are divided, with some guests feeling that updates are required to enhance the experience.
Location
Convenient
Atmosphere
Charming
Rooms
Spacious
Value
Reasonable
Cleanliness
Mixed
Service
Attentive
Amenities
Satisfactory

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1,098Review15Q+A100Room tips
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Detailed Reviews
K T wrote a review Feb 2020
Toronto, Canada1,255 contribution363 helpful votes
5.0 of 5 bubbles
Stayed at the Park Tower hotel, in the Retiro neighborhood in January of 2020. Our room was on the 22nd floor, with a beautiful view of the park, and clock tower. The entire hotel has a lot of antique furniture to enjoy, and all the staff were so kind as well.
The room was large enough for two of us to feel very comfortable. A multiple power adapter is available in the desk drawer, as well as a mini fridge and coffee maker in the room. A bottle of Malbec wine as a welcome gift was a very nice touch.
The St Regis restaurant/lounge is on the 2nd floor. Breakfast and afternoon tea was lovely during our stay - very good atmosphere and service. A great variety of options for breakfast, and many local treats were available and featured during the high tea. We had access to both gyms at Sheraton and Park Tower. The gym and fitness options are also fantastic.
The general location of the hotel was very convenient as well; many restaurants, banks and convenience stores nearby.

We really enjoyed our stay at Park Tower and will definitely consider this property for the next visit in Buenos Aires.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
paulrupesh wrote a review Jan 2020
Irvine, California393 contributions125 helpful votes
+1
5.0 of 5 bubbles
We stayed here 2 times during our visit to Argentina during Dec 2019. It is a beautiful hotel with a decor of a palace.. all gold and granite with an awesome collection of paintings on the walls.

1. Location: It is centrally located in the beautiful neighborhood of Retiro, a very chic and suave district close to most of the tourist attractions. You can literally walk up to San Telmo if you wanted. Uber is readily available at all hours of the day/night.

2. Rooms: the rooms were luxurious all made in royal gold decor.The beds are small but very comfortable. The bathrooms are huge with separate bath and shower areas. In addition, the views are awesome with the clock tower and distant bus station.

3. Service: We arrived about 2 am in the morning and the person in reception was very warm and super nice. She gave us an upgrade which was awesome. the concierge booked for us the Tango show on Christmas day when everything is sold out or closed and was very helpful in providing sightseeing advice. In addition, we left one of the baggage in the locker room while we went to Patagonia and Iguazu Falls.

4. Restaurants: There are several. we tried the room service and it was delicious. They have a 24 menu and it was great to be able to order food at 4 am in the morning after our long flight.

There is also a fitness center and a pool.

Would highly recommend this place and will stay here next time we visit BA.
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Date of stay: December 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: High Floor rooms have great views!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
David A wrote a review Apr 2021
Mendoza, Argentina198 contributions91 helpful votes
5.0 of 5 bubbles
The Sheraton Park Tower is a Luxury gem in Buenos Aires. When ever I visit Buenos Aires the Park Tower is on my short list of must visit Hotels. Why: From Check in-to-check out the customer care ( guest experience ) is Wonderfull! Constanza & the front desk team are very attentive and kind. The hotel guest rooms are very well appointed with all the premium amenities. The bedding & pillows are fantastic. The best part of my stay at the park tower is the shower. The bathrooms are very well appointed in marble & tastefully accessorized. The unique bathroom layout consist of two separate compartments for the toilet & shower for ultimate privacy. Additionally, the shower is equipped with a huge rain shower head with fantastic water pressure. The shower compartment is floor to ceiling marble. Towels are huge and plentiful. Housekeeping service is attentive & Professional. Another fond memorable stay. Give the Park Tower a try!
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Date of stay: April 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: high floors
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yanina Catena, Director General at Park Tower, a Luxury Collection Hotel, Buenos Aires
Responded Apr 18, 2021
Dear davidaH7833YM, we were delighted to hear that you had a wonderful stay with us at Park Tower. It was nice to hear that you have enjoyed all our facilities. Thanks very much for such positives comments from Constanza. We work very hard to treat every guest in special and leave memorable experiences. Thank you so much for staying with us and we hope to see you in a near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MannyG2000 wrote a review Feb 2020
Barcelona, Spain1,084 contribution839 helpful votes
4.0 of 5 bubbles
The rooms and public areas are okay, though showing signs of age. The location is convenient, at the edge of the city center.

Given the overall quality however, I felt that the price of over US$300 a night was a bit steep. I think there may have been several foreign exchange conversions, and each time the dealing spread was against us.
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Date of stay: January 2020
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spotlottydog wrote a review Mar 2023
Cambs uk85 contributions55 helpful votes
3.0 of 5 bubbles
We had a four night stay here. The front of house team are all very helpful with excellent English.
Our entry level room had issues with the shower leaking, which we reported and they tried to fix. Eva from the House Keeping team was extremely helpful. However even after 2 goes the shower still had issues. What astounds me is that the daily housekeeping team had not condemned the room until it is sorted. The floor was flooded after every use. The second fix left the door needing someone to firmly close the shower door shut from outside, and it still leaked.
The room lacks tea and coffee making facilities and the Marriott app did not work to order room service. Cleaning protocols have not been updated since Covid, leading me to think that the room would not get daily cleaning. The expected turn down service was non existent.
The rooms are very dated, with lots of wood, gold trimmed bathroom fixtures and even an ashtray in the loo cubicle. Even though this was a non smoking floor. This look would once have been deemed luxurious but sadly it has seen better days.
What I hadn’t realised is that this hotel is part of the Sheraton complex. The only bar in the evening was a ‘business’ bar/lounge area with shockingly slow service and poor English speakers. There is no dedicated Park Tower restaurant on Monday-Weds and we didn’t want to eat in the Italian. We had room service which was very good, with big portions.
One other area that stood out is the breakfast service in the St Regis Restaurant. Good selection and plentiful. The team here are very helpful and the area is very pleasant.
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Date of stay: March 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yanina Catena, Guest Services / Front Office at Park Tower, a Luxury Collection Hotel, Buenos Aires
Responded Mar 8, 2023
Dear Spotlottydog, thank you for taking the time to share with us how was your experience in hour hotel. We are taking every action possible to make sure that these issues are rectified at the earliest future. Please accept our sincerest apology. You have mentioned some opportunities areas and we highly appreciate your feedback, as it will assist us in becoming better at what we do. We hope for the opportunity to serve you again in the future, and we thank you for your continued support. Thank you,
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MrMrsW50 wrote a review Jan 2020
Brecon, United Kingdom711 contributions295 helpful votes
5.0 of 5 bubbles
From the moment we walked in , this hotel felt classy! It’s basically attached to the Sheraton , where the pool is situated .
The location is good, you can easily walk to many of BAs sights from here including the river, and Puerto Madero with all its bars and restaurants. The station is close. The rooms were spacious and comfortable, ours had a great view of the clock tower, and the harbour beyond. The breakfast buffet was very good with many choices for all tastes. We got a taxi from the airport to hotel, think it was around $25. We would definitely stay here again.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Milka V Santoro wrote a review Mar 2020
Welland, Canada21 contributions33 helpful votes
5.0 of 5 bubbles
Thinking of staying in this beautiful hotel... First, are you a Bon Voy member? If not, quickly sign up! If you are, book a club room FAST! The breakfast and happy hour is so worth it!!! For those gluten free they do have bread and the chef will prep a meat and cheese tray with gluten free bread for you. At breakfast ask the waiter right away as they are busy and it can take a bit.
Right from walking in the doorman, reception and concierge are all so professional and helpful.
Thoroughly enjoyed our stay!!!
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Delmar06 wrote a review Feb 2020
Los Angeles, California73 contributions100 helpful votes
5.0 of 5 bubbles
Stayed 4 nights and thoroughly enjoyed my visit. Hotel is very traditional and may be considered “old school luxury” by many. Lobby is grand and elegant but the front drive and entrance of hotel is far from being luxurious. Room was very spacious - well appointed and clean. Nice 5 fixture bathroom. It was extremely hot during a few of my days in BA- room had a decent AC however no AC in hallway or elevator and minimal cooling of lobby (this was annoying and should not be the case for a luxury environment). I assume the hotel is trying to save money by not properly cooling their spaces. Gym is tiny but fine for a quick workout. No pool- however hotel guests have access to the Sheraton pool which is average at best. Service from checkin to concierge and bell staff were all strong. Everyone was pleasant and friendly which goes a long way. Enjoyed stay very much and would highly recommend!
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yanina C, Gerente at Park Tower, a Luxury Collection Hotel, Buenos Aires
Responded Mar 3, 2020
Dear Delmar06, we are delighted to know you have enjoyed your stay with us. We hope to have the pleasure of welcoming you very soon in Buenos Aires.
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Report response as inappropriate
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David H wrote a review Feb 2020
Cardiff, United Kingdom66 contributions73 helpful votes
5.0 of 5 bubbles
Our check in was rather brisk,so not too impressed at first. However, the room was large, clean, very comfortable with great views and we could check in early. Room service very good.
Breakfast was very good but had to wait until available table, so get in early.
We could not use the executive bar, out of time, so I wish we had been told about limits, but had a snack at the ground floor bar which was quite acceptable.
Check out was a breeze.
Beware of taxis going from hotel to port. We had one of the "approved" radio cabs from the outside queue who tried to overcharge us and , when challenged, just charged the normal fare - always check that they are on a meter; this happened to us again elsewhere.
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Date of stay: January 2020
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Janus S. wrote a review Jul 2022
Hong Kong, China261 contributions46 helpful votes
5.0 of 5 bubbles
Count me in as one of those that had an excellent stay at the Park Tower.

Checked-in early morning from Salta. Lady at front desk was super sweet and nice. Informed me that Suite wasn't ready but I only had to wait about 30 minutes in the lobby while they did some last minute touches to my room.

Arrived at my suite and I love this decor. Very old world European like Hotel Imperial Wien. There was a full bottle of wine waiting for me and some chocolates as a Lifetime Titanium Guest.

I also had a personal butler. His name is David. Really super nice guy and so sweet. When I entered my room, he was there with maintenance fixing a very, very minor issue in the bathroom. Didn't even noticed until he told me and to be frank, didn't really care. But because of this really, really slight inconvenience, the next day there was another full bottle of wine from Mendoza with a lovely apology note.

Breakast and dinner is served on the 2nd floor. I believe it's called St Regis Restaurant. Service from both breakfast and dinner was very personal AND formal. One person for water, one server for juice, one for coffee, etc.

You can also have your eggs made to order. There's also mimosa for breakfast.

I used to stay at the Sheraton right beside it at least half a dozen times in the last decade. Really, really night and day in terms of service.

All the staffs here at the Park Tower are very polished, polite, and presentable. While Sheraton can be a hit or miss. I don't think they ever said no to any of my requests.

My stay was last month, June 2022. Highly recommend this wonderful hotel.
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Date of stay: June 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yanina Catena, Atención al huésped/Recepción at Park Tower, a Luxury Collection Hotel, Buenos Aires
Responded Jul 30, 2022
Thank you Supatight80 very much for your feedback! We are glad to hear that your stay with us was a pleasant one. Thanks very much for such positives comments. We work very hard to treat every guest in special and leave memorable experiences. We hope to have you with us again.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pauline888 asked a question Jan 2024
Jakarta, Indonesia101 contributions21 helpful votes
Hello everyone, Can somebody inform me the hotel reservations email ? Thank u
oceansands2018 asked a question Feb 2019
Surrey, Canada
what hours is the American breakfast?
Answer from HarrietWhoops
Allentown, Pennsylvania25 contributions58 helpful votes
6:30 to 11am I believe
Answer from FatPhil0215
San Francisco, California11 contributions9 helpful votes
Nespresso
Susan G asked a question Jan 2019
Paducah, Kentucky14 contributions20 helpful votes
What are the options for getting to the hotel from EZE airport? Thank you!
Answer from HarrietWhoops
Allentown, Pennsylvania25 contributions58 helpful votes
We took a taxi and it was a flat $55 USD fee. If you have Argentine pesos, I think it costs much less. Our trip from the hotel back to EZE cost 790 pesos, around $25 USD.
Resort649362 wrote a tip Jun 1
New York City, New York34 contributions
5.0 of 5 bubbles
"Cabs sometimes confused it with the Sheraton next door so make sure to specify "
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Brittany D wrote a tip May 2024
United States156 contributions38 helpful votes
4.0 of 5 bubbles
"Ask for early check in options if arriving from overnight flight."
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David W wrote a tip Mar 2024
Atlanta, Georgia293 contributions232 helpful votes
5.0 of 5 bubbles
"Try to use your Bonvoy suite upgrades if you have them"
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Joel K wrote a tip Mar 2024
Vancouver, Canada3,708 contributions852 helpful votes
5.0 of 5 bubbles
"room 1250 suite was great. "
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Astranova wrote a tip Mar 2024
Greater Palm Springs, California44 contributions66 helpful votes
1.0 of 5 bubbles
"There are many better choices in BA. Don't stay here - it's off the beaten path and property is dated."
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Not the right property for you?
There are more places to choose from in the Buenos Aires area.
PRICE RANGE
C$387 - C$598 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park tower hotel buenos aires, park hotel buenos aires
LOCATION
ArgentinaCapital Federal DistrictBuenos AiresRetiro
NUMBER OF ROOMS
180
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Park Tower, a Luxury Collection Hotel, Buenos Aires - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Park Tower, a Luxury Collection Hotel, Buenos Aires
Which popular attractions are close to Park Tower, a Luxury Collection Hotel, Buenos Aires?
Nearby attractions include Silvia y Mario Shop Florida (0.4 km), Basílica del Santísimo Sacramento (0.3 km), and Palacio Paz (0.5 km).
What are some of the property amenities at Park Tower, a Luxury Collection Hotel, Buenos Aires?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Park Tower, a Luxury Collection Hotel, Buenos Aires?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Park Tower, a Luxury Collection Hotel, Buenos Aires?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Park Tower, a Luxury Collection Hotel, Buenos Aires?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Park Tower, a Luxury Collection Hotel, Buenos Aires?
Conveniently located restaurants include St. Regis Restaurant, Buono Italian Kitchen, and Dada Bistro.
Are there opportunities to exercise at Park Tower, a Luxury Collection Hotel, Buenos Aires?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Park Tower, a Luxury Collection Hotel, Buenos Aires have airport transportation?
Yes, Park Tower, a Luxury Collection Hotel, Buenos Aires offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Park Tower, a Luxury Collection Hotel, Buenos Aires?
Yes, dry cleaning and laundry service are offered to guests.
Does Park Tower, a Luxury Collection Hotel, Buenos Aires offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Park Tower, a Luxury Collection Hotel, Buenos Aires?
Many travellers enjoy visiting Recoleta (1.9 km), Museo Nacional De Arte Decorativo (2.9 km), and Basilica de Nuestra Senora Del Pilar (1.9 km).
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