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Park Royal Buenos Aires

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405 Reviews from our TripAdvisor Community

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Showing 84: English reviews
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Mexico City, Mexico
Reviewed 5 days ago NEW

Rooms were excellent for my last trip with my friends. premium location, and good service. The hotel need to update the internet services since conection still is limited even when this is my third time in previous three years.

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Thank EXPERIENCESHARED
Juana C, Room Division Manager at Park Royal Buenos Aires, responded to this review

Dear guest, Thank you very much for taking the time to comment on your experience with us. We are very pleased to know you enjoyed your stay and we would like to receive you again soon. We will consider your comments to make the necessary improvements. Best regards, Juana Carreró - Room Division Manager

New York City, New York
Reviewed 1 week ago via mobile

Stayed here 1 night and couldn't have been more disappointed. I was enticed by the price but it was NOT WORTH IT AT ALL. Elevators are dirty, hallways are dirty, carpets are stained and walls have paint spots from bad paint jobs. The lights in the rooms do not go above a low dim, likely to hide dirt, bad paint...

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Thank SBO05
Juana C, Room Division Manager at Park Royal Buenos Aires, responded to this review

Dear Mr. Bozik, First of all, thank you very much for taking the time to send us your feedback. We would like to apologize for the paint spots and the malfunction of the key, wich was an unexpected situation. About the mattress cover, the mattress did have one, only to be of the same fabric as the mattress maybe did...

South Florida, Florida
Reviewed 4 weeks ago

Park Royal was good value. The best was the kind and helpful staff ; names are: Marua Belen, Nicolas Oliva and Roberto Cardoz0 , They were English speaking . Maria was helpful in outlining things to do in Buenos Aires and made reservation for us to attend a Tango show. The hotel is within minutes walking distance to the "...

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Thank StephenCapeCoral
Juana C, Gerente División Cuartos at Park Royal Buenos Aires, responded to this review

Dear Mr. Stephen, Thank you very much for taking the time to comment on your experience with us, specially about our staff!. We are very pleased to know you enjoyed your stay and we would like to receive you again soon. Best regards, Juana Carreró - Room Division Manager

Miramar
Reviewed 21 February 2017

Was in Buenos Aires for a few days before going on a cruise. Had a nice stay in Park Royal. Hotel is in a convenient location, breakfast buffet was adequate, room was nice and clean. Reception staff was very nice and helpful. I would stay here again.

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Thank schell1962
Juana C, Gerente División Cuartos at Park Royal Buenos Aires, responded to this review

Dear Mr. Schell, Thank you very much for taking the time to comment on your experience with us. We are very pleased to know you enjoyed your stay and we´d like to receive you again soon. Best regards, Juana Carreró - Room Division Manager

Toronto, Canada
Reviewed 13 February 2017 via mobile

I have been to many hotels and rental apartments in Buenos Aires over the years with my family as we have family in the city and visit often. We spent half the trip this time in an apartment in Palermo and decided to splurge and get a downtown hotel for the last week. I booked the Park Royal because they...

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Thank Mitch M
SRB123987, E-Concierge at Park Royal Buenos Aires, responded to this review

Dear Mitch M, Thank you for your recent visit and for sharing your experience with the TA community. It pleases us to read your detailed review which points every little aspect of your stay. We will take your comments into account to ensure the maid service is appropriate. Hopefully we will be able to welcome you back in the near...

Reviewed 18 January 2017

Decent hotel in a good location, easy walking distance to restaurants and not far from most sights/downtown Buenos Aires. Room was comfortable with good wifi and hot water/shower. Air con worked well. Room was very noisy (even at night).

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Thank Pacaya123
SRB123987, E-Concierge at Park Royal Buenos Aires, responded to this review

Dear Pacaya123, Thank you for your recent visit and for the time taken to share your experience. It is good to know you had an overall good stay. We hope to welcome you back in the near future. Best regards, The Management.

Philadelphia, Pennsylvania
Reviewed 11 January 2017

We stayed at Park Royal for three days December. Weather was very warm but the buildings air conditioning was off for the week. Staff kept telling us they were fixing it that day until one of them said "I'll stop lying to you, It won't get fixed this week". Staff couldn't get me a bottle of water at night to...

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Thank Leomco
SRB123987, E-Concierge at Park Royal Buenos Aires, responded to this review

Dear Leomco, Thank you for visiting us on December. We are really sorry for the inconveniences experienced during your stay and hope you will accept our sincere apologies. As for today, most of the issues reported on January have been fixed. Hopefully we will be able to change your perspective towards the resort in the future. Sincerely, The Management.

Johannesburg, South Africa
Reviewed 5 January 2017 via mobile

Booked a Presidential suite, which was anything but Presidential ( unless you a tiny minion). The rooms are tiny and there is no space to even get out of the bed. The rooms look far bigger on the website due to clever camera angles. The dining area also makes clever use of mirrors to look big and spacious. The location...

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1Thank YousufMo
Park Royal B, General Manager at Park Royal Buenos Aires, responded to this review

Dear Mr. YousufMo, good afternoon. Thank you for taking a moment to share your experience with other travelers. We are aware of the inconvenience with the cooling system and we are deeply sorry you had experience this during your stay. We will be contacting you on your personal email for a solution. Kind regards. Marina Fumuso General Manager

Johannesburg, South Africa
Reviewed 25 December 2016 via mobile

Arrived at hotel and nobody helped us with our many bags. It NEEDS porter services. Rooms are nice but really small,bathrooms are nice but also very very small. The air con was not working,and it's very hot in Buenos Aires soo that was a problem. Rooms are fairly cleanand the hotel is centrally located. Breakfast is okay and squashed into...

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Thank Talha M
Park Royal B, General Manager at Park Royal Buenos Aires, responded to this review

Dear Talha M, good morning. We appreciate you taking the time to comment on your visit to Park Royal Buenos Aires! We are deeply sorry that our Bell Boy was not available at the time you arrive at the hotel, because they are at your service. Thank you for all your comments, we will take them to improve our services!...

London, United Kingdom
Reviewed 23 December 2016

air conditioner it was a bit hard to feel it cause at least in the room where l was, lt didnt have a very cool air, fortunately it wasnt so hot outside. Poor light inside the room, l would change the decoration of them so to have more light. Breakfast is not so good but not so bad either. Loved...

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Thank hikari_krad
Park Royal B, General Manager at Park Royal Buenos Aires, responded to this review

Dear hikari_krad, good morning. Thank you for taking a moment to share the details of your stay with us. We are deeply sorry that you had come inconvenience with the cooling system in your room. Regarding the amenities we provide for you in your room, the coffee maker is good to boil water or make coffee, this is why there...

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Staying in Retiro

Neighbourhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
This hotel offers a strategic location for both business and pleasure trips, being minutes away from the art district and the most important gastronomic area. Suites with 1, 2 or 3 bedrooms with elegant decor and modern furniture, offer the best option for family journeys and long stays. WiFi connection is included in the rate, as Continental Breakfast daily. ... more   less 

Additional Information about Park Royal Buenos Aires

Address: Suipacha 1092, Buenos Aires 1008AAV, Argentina (Formerly Plaza San Martin Suites)
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: $122 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Royal Buenos Aires 3*
Number of rooms: 56
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Also Known As:
Plaza San Martin Hotel Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Park Royal Buenos Aires staff and other travellers.
10 questions
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Columbia, Maryland
Columbia, Maryland
4 months ago
Richland, Washington

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Questions? Get answers from Park Royal Buenos Aires staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose inside if you want not to hear street noise”
 of 5 bubbles StephenCapeCoral, 2 Mar 2017 | Read review
“Rooms near the elevator were very noisy”
 of 5 bubbles Pacaya123, 18 Jan 2017 | Read review
“The room was spacious. Has a safe in it which is good. WI FI is fast. ”
 of 5 bubbles 775Frank, 4 Dec 2016 | Read review
“higher floors is better”
 of 5 bubbles Regina1972, 15 Nov 2016 | Read review
“street view was ok.”
 of 5 bubbles PaolaLyxurysolutions, 3 May 2016 | Read review
5 of 5